88 $
Sugar Palm Grand Hillside - SHA Plus
🌍 Thailand, Kata, 1 Khoktanod Soi 3, Muang
● Center: 840 m
🌞 Beach - 8 min
☎ Phone: +66 76 330 945Show
🧭 Coordinates 3023 THB
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Rooms and prices
2 guests
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Grand Deluxe Double room
Air conditioning and private bathroom
Beds:
88 $
ZenHotels
Agoda
Booking
Grand Deluxe Double jacuzzi room
Family room with air conditioner and bathroom
Beds:
92 $
ZenHotels
Agoda
Booking
Grand Deluxe Double Pool Access room
Private bathroom
Beds:
130 $
ZenHotels
Agoda
Booking
Description
The hotel is decorated in a minimalist style. Offers accommodation within walking distance from one of the best beaches of the Andaman sea. Located on a hillside, the hotel offers spectacular views. Recommended for solo travelers and couples without children.
Built: 2009
Restored: 2013
Location: 50 km from the airport, Phuket is 17 km from Patong beach on the West coast of Phuket, in the Bay of Kata.
Consists of four 9-storey buildings.
The hotel has 106 rooms.
Total area: 5000 m2.
Beach: public sandy beach, 500 m from the hotel (2 coastline). Between the hotel and the beach road runs. Umbrellas, sunbeds, mattresses – no towels – free of charge.
Accepted credit cards: MasterCard, Visa.
Deposit on the arrival day!
On the hotel territory: 1 restaurant, 1 bar, 2 outdoor pools, Laundry, elevators, wireless Internet in lobby (free)
Attractions: free sauna, steamroom, water sports with charge (on the beach, belong to the 3rd company), gym, Thai massage for a fee
For children: baby cot: on request, Babysitting service: on request, kids pool: Yes
The distance to the nearest airport is 50 km.
Policies and conditions
- Pets are not allowed.
- WiFi is available in all areas and is free of charge.
- Children of any age are allowed.
Children up to and including 4 years old stay for free when using an available cot.
Children up to and including 4 years old stay for free when using an existing bed.
Children from 5 years old to 7 years old stay for THB 300 per person per night when using an available extra bed.
Children from 8 years old to 12 years old stay for THB 400 per person per night when using an available extra bed.
People 13 years old and over stay for THB 800 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. - Free private parking is possible on site (reservation is not needed).
- Payment options: Visa, Euro/Mastercard, JCB, Credit card is not required for booking, No prepayment
- Check in time: 14:30. Check out time: 11:30.
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Services and facilities
General
- Computer
- Air conditioning
- 24-hour reception
- Elevator/lift
- Smoke-free property
- Security guard
- Newspapers
- Ticket assistance
- Garden
- Terrace
- Fire Extinguisher
Rooms
- Non-smoking rooms
- Room service
- Fridge
- Smoke Detector
- Cable TV
- TV
- Minibar
- DVD Player
- Hairdryer
- Shower/Bathtub
- Shower
- Wardrobe/Closet
- Bathrobe
- Alarm clock
- Slippers
- Toiletries
Accessibility
- Accessibility features
Services and amenities
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
Meals
- Bar
- Coffee/tea for guests
- Breakfast
- Buffet breakfast
- Restaurant
- Breakfast/lunch to go
- Bottled water
- Kettle
Internet
- Free Wi-Fi
Transfer
- Shuttle
- Airport transportation
- Car rental
- Taxi booking
Languages Spoken
- Russian
- English
- Multi-language staff
- Chinese
Tourist services
- Tour assistance
Recreation
- Library
- Sun Deck
Parking
- Parking
- Parking nearby
Pool and beach
- Swimming pool
- Outdoor pool
- Beach facilities
- Beach/pool towels
- Next to the beach
Business
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
Sports
- Fitness facilities
Beauty and wellness
- Massage
- Sauna
- Spa
- First Aid Kit
Kids
- Babysitting and childcare
- Children swimming pool
Pets
- Pets Not Allowed
Health and Safety Measures
- Temperature control for staff
- Personal protection equipment for staff
- Extra decontamination measures
- Temperature control for guests
- Personal protection equipment for guests
- Contactless check-in and/or check-out
- Individually packaged food
- Additional measures against COVID-19
Street view
Google panorama
Video: Review Sugar Palm Grand Hillside Hotel (SHA Plus+)
Map
Reviews
06.09.2024
The hotel and rooms itself were good, but getting to the rooms isn't simple, we were on 9th floor,2 lifts and a flight of stairs, but we did have our own semi private pool. However apart from breakfast, no bar or restaurant open, but 200 meters from the main kata beach
25.07.2024
This hotel is really good rooms are on the hill top so views are really good. Having good facilities in the room. Comfortable and enjoyable stay here.
05.07.2024
The rooms with pools are amazing. The breakfasts are amazing. The best view of the Buddha and the sea.
07.06.2024
Spent 9 nights here, and the hotel is great. The staff were all very pleasant and the breakfast was great. The pools were mostly empty, so there was no issues getting a bed. The only reason for 4 stars is that the gym AC didn't work, and when asked about it, nothing was done. It was insanely hot in there. Otherwise, all good would stay again.
14.04.2024ZenHotels
- a bit complicated way to the room, need to use 2 elevators and walk up after for some mins
Cleanliness: 4 Location: 4 Price: 5 Services: 4 Room: 4 Wi-Fi: 5
+ nice view, all facilities, fresh water every day, big fridge, good cleaning- a bit complicated way to the room, need to use 2 elevators and walk up after for some mins
27.02.2024
Odd location had to walk ..5 km to the beach very steep. Fitness room very sparse, breakfast was ok …. Extra for cappuccino and lattes even though machine was right there and often ran out of things. Also nobody spoke English My husband forgot his Merrill’s here tried contacting them no response!!! Beach VERY dirty but nice running path
29.09.2023
They just want to try scam you. I paid the room 1400 B, and I noticed I paid much more than the price on their website (1000B). The morning, I wanted to take the breakfast and they told me I have to pay more. (On their website it's 1400 with breakfast included). I wanted to stay longer and the staff ask me to pay 6000 B per night. Because I refused the guy of the reception hang off on the phone while I was talking. Incredible.
21.07.2023
DO NOT STAY until they have finished heavy construction and mass room renovations☝️Cement and paint everywhere 😖 Make sure you ask them before you book. It’s noisy and dusty and dirty right now, totally NOT what you want to deal with as a paying guest.
It seems there is no construction project management in place. I’ve renovated building before so my advice to whoever is in charge is: Have 6 building workers in one room - you will actually renovate way more effectively with less disturbances on your guests. Right now you have 1 building worker per room across 6 rooms. They are all totally spread out, paint and cement everywhere, doing small little jobs. So inefficient.
As a guest for 5 weeks, I have very limited access to the hotel and to my room on the 7th floor in the first building and as the hotel is on a hill, this has made access even more difficult.
Speaking of hills…
WARNING: this hotel is on a hill. The top buildings require a buggy ride in order to access quickly otherwise you need to walk through a succession of long hallways and many elevators to get up there. It sounds wonderful but when it’s raining or your tired from a long day out or you’ve been shopping to get more water (which is heavy) the last thing you feel like doing is walking for another 20 minutes. So opt only for building #1.
The room is spacious but dated. Huge bath tub which is awesome but you can’t get wifi in there 😂 shower great pressure and super hot. Towel rack hanging off the wall. Air conditioning makes a lot of noise (in every room - I am part of a large group staying and everyone has the same issue).
WARNING: the toilet spray nozzle thing is strong enough to water blast a dirty car clean 🧼😂
Reception staff are friendly and try their best to be helpful. The language barrier makes things very very difficult tho. Sadly I only speak English and my Thai is terrible so there have many situations where this has been an issue as a guest.
Cafe makes good decent breakfast. Apparently there was also a roof top bar restaurant but it’s been closed down soooo no Sunset cocktail stories to be found here.
There is a small fitness centre with pool access but you won’t be swimming in it because it’s full of building debris and cement dust. CLEAN THE DAM POOL ⚠️😖
Location is perfect for Kata, very central and close to so many shops and restaurants. Lower your expectations and you will be able to enjoy them all ✊😂
It seems there is no construction project management in place. I’ve renovated building before so my advice to whoever is in charge is: Have 6 building workers in one room - you will actually renovate way more effectively with less disturbances on your guests. Right now you have 1 building worker per room across 6 rooms. They are all totally spread out, paint and cement everywhere, doing small little jobs. So inefficient.
As a guest for 5 weeks, I have very limited access to the hotel and to my room on the 7th floor in the first building and as the hotel is on a hill, this has made access even more difficult.
Speaking of hills…
WARNING: this hotel is on a hill. The top buildings require a buggy ride in order to access quickly otherwise you need to walk through a succession of long hallways and many elevators to get up there. It sounds wonderful but when it’s raining or your tired from a long day out or you’ve been shopping to get more water (which is heavy) the last thing you feel like doing is walking for another 20 minutes. So opt only for building #1.
The room is spacious but dated. Huge bath tub which is awesome but you can’t get wifi in there 😂 shower great pressure and super hot. Towel rack hanging off the wall. Air conditioning makes a lot of noise (in every room - I am part of a large group staying and everyone has the same issue).
WARNING: the toilet spray nozzle thing is strong enough to water blast a dirty car clean 🧼😂
Reception staff are friendly and try their best to be helpful. The language barrier makes things very very difficult tho. Sadly I only speak English and my Thai is terrible so there have many situations where this has been an issue as a guest.
Cafe makes good decent breakfast. Apparently there was also a roof top bar restaurant but it’s been closed down soooo no Sunset cocktail stories to be found here.
There is a small fitness centre with pool access but you won’t be swimming in it because it’s full of building debris and cement dust. CLEAN THE DAM POOL ⚠️😖
Location is perfect for Kata, very central and close to so many shops and restaurants. Lower your expectations and you will be able to enjoy them all ✊😂
24.05.2023
We spent 4 nights here while staying in Kata and had a pretty good time. My main criticisms are that the hotel is a little dated and needs some restoration. We also had issues with the wifi, which was out for an entire day. The rooms are super comfy and the bathroom is great, but we feel the hotel may have been a casualty of Covid.
Cleanliness was generally great, but we did discover two dead roaches in the room after returning from outside. Note as well that the hotel is up on a hillside, so be prepared to walk up a bit when returning. We would return nonetheless, maybe once some of the Russians leave Thailand.
Cleanliness was generally great, but we did discover two dead roaches in the room after returning from outside. Note as well that the hotel is up on a hillside, so be prepared to walk up a bit when returning. We would return nonetheless, maybe once some of the Russians leave Thailand.
31.12.2022
Hotel is in a great location, a safe distance from the main strip of Kata so it's not too noisy, but close enough that you can easily walk to the shops, restaurants and beach.
To me the hotel isn't dated as much as it is a bit tired. It's kept in excellent working order, the public areas are pleasant, the pools are very clean.
The staff are very kind and friendly and really try to help. Breakfast had many options and there's plenty of it, including an omelette/egg station.
The first room I was given was an upgrade on my initial booking, which was very kind on Christmas. Unfortunately, the aircon wasn't working, so they immediately moved me. Great. The next room they offered me was an upgrade on my upgrade. Lovely! They opened the door and it wasn't made up. Ok, also not a big deal, I said I'll go to dinner and when I come back you can give me another room. The next room was an upgrade to what must be their best or second best level room. Extremely gracious. It's a bit of a hike to get to the premium rooms though, requiring two lifts and a set of stairs.
My only issue was that the cleaning wasn't great to my mind. To be fair, I never complained about it to give them a chance to correct, and I'm sure they would have had I pointed it out. I just cleaned it myself.
To me the hotel isn't dated as much as it is a bit tired. It's kept in excellent working order, the public areas are pleasant, the pools are very clean.
The staff are very kind and friendly and really try to help. Breakfast had many options and there's plenty of it, including an omelette/egg station.
The first room I was given was an upgrade on my initial booking, which was very kind on Christmas. Unfortunately, the aircon wasn't working, so they immediately moved me. Great. The next room they offered me was an upgrade on my upgrade. Lovely! They opened the door and it wasn't made up. Ok, also not a big deal, I said I'll go to dinner and when I come back you can give me another room. The next room was an upgrade to what must be their best or second best level room. Extremely gracious. It's a bit of a hike to get to the premium rooms though, requiring two lifts and a set of stairs.
My only issue was that the cleaning wasn't great to my mind. To be fair, I never complained about it to give them a chance to correct, and I'm sure they would have had I pointed it out. I just cleaned it myself.
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Frequently asked questions about Sugar Palm Grand Hillside - SHA Plus
How much does it cost to stay at Sugar Palm Grand Hillside - SHA Plus?
The cost of living in Sugar Palm Grand Hillside - SHA Plus depends on the date, rate, number of guests etc. Enter your dates to see prices.
What are the check-in and check-out times at Sugar Palm Grand Hillside - SHA Plus?
Check-in at Sugar Palm Grand Hillside - SHA Plus is possible from 14:30, check-out is until 11:30.
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