Sheraton Tunis Hotel

As a frequent traveler who journeys across the globe, I have had the opportunity to stay at numerous hotels and experience a wide range of accommodations. However, my recent stay at the Sheraton Tunis has truly set a new standard for excellence and hospitality.From the moment I arrived, I was impressed by the high standards of the hotel. The security guards at the entrance greeted me with genuine smiles and professionalism, setting a positive tone for my stay. The front desk personnel were exceptionally welcoming and efficient, ensuring a smooth check-in process and extending all the benefits of my elite status with Marriott Bonvoy without hesitation. This warm reception made me feel valued and appreciated as a guest.Every time I checked in, I was delighted to find flowers and an assortment of local fruits and delights waiting in my room. These thoughtful touches put a smile on my face and made me feel truly special.The cleanliness of the Sheraton Tunis is impeccable. Every corner of the hotel, from the lobby to the rooms, exudes a sense of meticulous care and attention to detail. My room was spotless, spacious, and elegantly furnished, providing a perfect blend of comfort and luxury. The quality of the accommodations far surpassed my expectations and is, without a doubt, superior to any other Sheraton property I have stayed at worldwide.The hotel's amenities are equally impressive. The executive lounge offered a serene and exclusive environment, with the staff providing impeccable service and delicious refreshments. The restaurant workers ensured a delightful dining experience with their attentiveness and culinary expertise, making each meal a memorable one. The pool area was pristine, and the staff there were always ready to assist with a friendly demeanor, enhancing the overall relaxation experience.A special mention must go to the spa staff, whose professionalism and skill provided a rejuvenating and soothing escape from my hectic travel schedule. The business center staff were incredibly supportive and efficient, ensuring that all my work-related needs were met promptly and effectively. Their assistance made my stay even more productive and stress-free. The management team deserves high praise for maintaining such high standards across the board and for their visible dedication to guest satisfaction.What truly sets Sheraton Tunis apart is the unparalleled hospitality and friendliness of the staff. From the cleaning crew who maintained the highest standards of cleanliness to the workers throughout the hotel, everyone exhibited a level of warmth and courtesy that made me feel genuinely at home. The staff always made sure to acknowledge my kids and were playful with them in a respectful manner, adding to the family-friendly atmosphere. Their efforts did not go unnoticed, and they collectively contributed to making my stay extraordinarily pleasant.In conclusion, my experience at the Sheraton Tunis was nothing short of exceptional. The professionalism, hospitality, and friendliness of the entire staff made this stay the most pleasant I have ever had. I genuinely felt at home and am confident that I will never stay anywhere else when visiting Tunis. The Sheraton Tunis has set a new benchmark for excellence in hospitality, and I wholeheartedly recommend it to anyone seeking a superior hotel experience.

Stayed at the Sheraton Tunis for 1 night on a transfer journey. The close proximity to the airport was highly convenient and the rooms were large and spacious, adequately accommodating my family of 7. A special thanks to Sanya and Ishrak at the front desk for all there help.

Recommend the Sheraton to all those travelling to Tunis and will definitely be back in the future.

What a delightful hotel.

The facilities are amazing but some are closed during the summer.

In general all the members are friendly and treated me very well.

Azza and Mona at the business center assisted me flawlessly with my requirements.

Will come back again for sure.

Great location less than 15 minutes to the airport.

Hassan at the front desk was warm and friendly, and handled our check in quickly. We later messaged on the app requesting late check out and it was granted immediately. We as Titanium for lounge access with happy hour daily and complimentary breakfast - which was very good and had lots of options.

We got upgraded to the junior suite with ocean view. The room smelled old and dusty. The towels weren’t very clean either. Gray-ish. The hotel overall felt a little old. Expected more for a 5-star hotel and a suite valued ~1500 TND / $480+ per night.

I had a fantastic stay at the Sheraton Hotel in Tunis. The rooms were comfortable with great city views, and the staff were exceptionally friendly. The amenities and dining options were excellent. Highly recommended!

Nice and clean place. Rooms and food they offer to you and your family is marvelous.

nice hotel. needs renovating, restaurant not great. staff polite

Good hotel. Great service. Mustn't miss the Sunday buffet lunch