Kaya Palazzo Resort & Residences Le Chic Bodrum

Everything is top notch, service, cleanliness, food, beach, sea, everything is wonderful. I am in love with this place❤.

I recently had the pleasure of staying at Kaya Palazzo and I wanted to take a moment to express my appreciation for the wonderful experience.

From the moment I arrived, I was impressed by the warm and welcoming atmosphere. The front desk staff greeted me with genuine smiles and made the check-in process seamless. My room was immaculate, beautifully decorated, and equipped with everything I needed for a comfortable stay.

One of the highlights of my visit was the exceptional service provided by mr. Serhat. He went above and beyond to ensure I had everything I needed, and his attentiveness truly made a difference in my experience.

This is the best hotel I have visited in my life !!

For a lot of reasons :-

1. Early check in
2. Good hospitality
3. Clean room
4. Welcoming staff
5. Cooperative staff , good communication thanks a lot to mr serhat for everything
6. Great location hotel
7. Sea view
8. AC works perfect 😍
9. Great housekeeping
10. Modern style rooms and intelligence

Im really happy 🤩

Perfect place to go on a holiday! I went on April so the hotel was almost empty but the service was still perfect! Not to mention the food. I could just eat all day, the menu is very wide and the chef is really talented. The rooms are very cute and they give you a Welcoming Present which is filled with desserts! It's also very close to Migros and few other places you can easily buy your needs.

This hotel is absolute 5 star! The facilities, the private beach, and the customer manager Serhat is amazing. The hotel staff is also very friendly, welcoming and helpful. Absolutely recommend this hotel who wants to have a quality time spent in Bodrum.

+ the room size;
+ the hotel’s aesthetic;
+ the beach;
+ the staff was very hospitable — kudos to Sehrat;
+ the breakfast was luxurious and the view made it even more incredible;
+ housekeeping was top notch. They also provide turndown service;
+ we were welcomed with a generous gift consisting of wine and snacks;
+ felt very private, because of the season (early October);
+ buggies always available (they take you down to the private beach & restaurant);

- the cocktails were not wow and kinda expensive.

Overall very satisfied with our stay at Kaya Palazzo. We stayed for 6 days as a family with a toddler.

Negatives:

- When we checked in, our bedsheets were dirty. A really bad first impression. Despite it being 3am, housekeeping came immediately and changed the bed.

- The level of detail in the daily cleaning was not to a 5 star standard. For example, when walking around the room barefoot, my feet got quite dirty.

- One evening, I got a really badly made club sandwich which they took off the bill.

- The prices in the bars and restaurants are a complete rip-off

Positives:

- 90% of the staff are extremely professional and friendly, especially with small kids

- Rooms are huge (we had the swim-up)

- The beach is beautiful and well maintained

- Breakfast buffet is very nice with great service

In terms of price-quality ratio, it's quite a good choice although there is definitely some room for improvement.

7.5/10 from us.

Kaya has beautiful rooms and suites, with direct access to a private beach. Service a bit sleepy but they have a wonderful Guest Relationship Manager called Serhat, who turns thinks quick around. Very fair prices and you feel safe and well treated.
I only give it a 4 star cause I am a Tennis enthusiast and the facility looks terrible, same with the Basketball facility. Otherwise food and service are wonderful, very gentle and nice ppl, all in all you should come visit, just don't play Tennis

I had a wonderful experience at the hotel. From the front desk manager to the guest relations team, the cleaning staff, and the chefs, the entire hotel staff was friendly and hospitable. They were attentive to every detail. The room I stayed in was not only comfortable but also had a beautiful view. I enjoyed watching the stunning sunset from the balcony while working on my laptop. The hotel was exceptionally clean overall. The highlight of my stay was the food. The buffet was outstanding, with everything being fresh and delicious. I found the hotel to be minimalistic, elegant, and incredibly relaxing. Highly recommended