Duja Didim - Ultra All Inclusive

before i start this review. this is not bashing or defamatory this is a genuine opinion which should be accounted for to improve the expierence for future guests (especially those from the british holiday market) i hope that the hotel takes these criticisms onboard and applies them accordingly. to start off the hotel itself is absolutely stunning. the grounds are beautiful and it is extremely well kept and clean. the food is extremely delicious and there was a wide variety so you weren’t limited. there was always a place open for you to eat, if you wanted a beach snack, head down there for some pizza and fries. want a chicken doner wrap and fresh gozleme? head down to the amphitheatre. waffles on tap too. unlimited ice cream from the fridge too!! their option for fresh ice cream on a cone is a really nice touch at dinner time. they have efes on tap which doesn’t go flat after 30 seconds and is always fresh and cold!! let’s go on to some, i wouldn’t even say negatives, just needs some tightening! the first and probably the most gutting is the lack of turkish night on a thursday. this is a celebration that hotels do every thursday and so far all the hotels i’ve been to have had this but it’s a first that i haven’t experienced one here. i think having this can really showcase the incredible turkish cuisine and their history. following on from this is the sheer lack of entertainment. we stayed for 10 nights and the total amount entertainment was 3. the animation team however was great throughout the day having activities for everyone. the next is the disorganisation at breakfast time. we are early risers wanting to get the day started we would come down at 7am which is when breakfast starts. but they were ALWAYS far from ready. their cheese toastie machine was almost never on having to turn it on myself. on one day they wouldn’t have the bread for it to make the toastie with the next day the grill wasn’t even out for the toastie to even be made with. their sunny side up eggs were always freezing because things weren’t ready. if you’re not able to honour the time for a 7am breakfast, push it back half an hour to allow yourselves time to prepare for the breakfast rush. also if you’re fan of omelettes don’t come to breakfast early because you’ll be met with empty pans. those who are wanting to be up early to seize the day are met with a lack of service just because we’re not there at 9am. the final thing is the lack of staff on the bars and it’s actually ridiculous. for a hotel of this capacity having one person man the main pool bar is disgusting and extremely unfair to the individual working it because they are so overworked that they look miserable. it is obvious with anyone with eyes that you are not understaffed in the slightest so it is unacceptable that you think it is sufficient and most importantly ethical for someone to look after a bar in this heat for such a prolonged period of time. the barmen are lovely and they must be treated better