Askoc Hotel & SPA

Honestly, still trying to figure out how this place managed to score 4 start. First off, no toothbrush or toothpaste in the room, but hey, at least there were Q-tips. Super helpful… Speaking of food, it was impressively average—if mediocrity were a flavor, this hotel nailed it.

Service? What service? I thought luggage being taken to your room was, you know, a basic 4-star expectation, but apparently that’s a premium fantasy here. And let’s talk about the “sea view” my room promised. Unless the sea has recently been replaced by a metro line or a concrete jungle, someone’s clearly playing fast and loose with the word view.

Overall, wildly underwhelming. Would give half a star if I could—mostly for the comedic value.

If I could give 0/5, I would. Askoc Hotel was one of the worst stays we’ve ever had—and we’ve travelled to over 43 countries, so we’re generally very chill and accommodating. We were booked here by our tour agency. Despite reading the mixed reviews beforehand and feeling skeptical, we decided to give it a chance. In hindsight, we should have trusted our gut and avoided it altogether.

First off, the positive reviews you’ll find here are mostly about the spa experience—not the hotel stay itself. We also noticed a clear bias in service—staff were noticeably friendlier and more helpful towards Western guests compared to us Asians, which is something you’ll find reflected in many reviews as well.

The most disappointing part of the experience was the attitude of the staff, particularly Deniz, who was rude, dismissive, and completely unaccommodating. I’m heavily pregnant and we had multiple bags, yet no one came to assist us despite several calls to the reception. But ironically, when we were 15 minutes late to check out, we got a phone call threatening extra charges. The priorities here are completely off.

To make matters worse, the breakfast was absolutely terrible—limited options, poor quality, and nothing remotely enjoyable to start the day with.

Sadly, this hotel experience ruined our overall time in Istanbul. A city we were looking forward to exploring ended up being overshadowed by the stress and disappointment we faced here.

If you’re considering Askoc Hotel—please take our honest advice and go elsewhere. There are far better places in Istanbul where you’ll be treated with dignity and care. We genuinely regret staying here and hope others won’t have to go through the same.

Absolutely Disgusting Experience – Stay Away!

This was hands down the worst hotel experience of my life. The receptionist, Deniz, was unbelievably rude – zero respect, no manners, and couldn’t even fake a smile if his life depended on it. Felt like we were a burden just for checking in.

The rooms? Horrible. Smelled like moldy carpet and regret. Everything felt dirty and neglected – I wouldn’t even let my worst enemy stay here.

If you value your sanity, sleep, or basic human decency – AVOID THIS PLACE AT ALL COSTS. I wouldn’t recommend this dump to anyone.

The worst hotel I’ve ever stayed in. We took two rooms, both were super small, no closet space or any storage, room was so dimly lit and no lights. The hotel staff are the worst, they have no sense of hospitality and are rude to everyone, didn’t help with anything. On the first day, the receptionist at the pool yelled at my kids for taking a look and told them to get out. The cleaning lady refused to clean the rooms if we were in them, and yelled at my kids refusing to clean the room because they hadn’t left within 5 mins. The rooms smelled horrible upon entry and even with cleaning the smell never went away. The management is unclear on policies, we asked for a refund after the first night and management seemingly disappeared for two days, telling us it was too late for a refund afterwards. The wifi randomly disconnects. The restaurant was terrible, with stale breakfast and a very limited selection. We booked a taxi with them for transport to the airport, management made the transport leave due to a 5 minute delay, and we had to wait a full hour for the taxi to return, while being yelled at by staff for being 5 minutes late. I thought the driver is meant to wait for the customer but apparently not. Do not, under any circumstances, book with this hotel.

This is the worst hotel I have ever been, absolutely everything in this hotel is wrong

Cleanliness- the hotel bathrooms were covered in footsteps and the cleaning staff refused to work without extra pay from us. Towels racks are placed directly above the toilets leading to some very annoying situations.

Staff- On our first day we brought some snacks with us from the airport and they refused to let us in, the staff sent away our taxi which is supposed to take us to the airport because we were running 5 minutes late. This taxi was supposed to be provided by the hotel which had their own parking lot but they found it responsible to send away our taxi making us late, the staff then yelled at us and sweared at us. Staff are extremely rude and even came to our room telling us to hurry up multiple times. The staff refused to refund our stay after we found somewhere better.

Facilities - very disgusting buffet with lots of spoiled veggies, only decent thing was the cold cut meats, drinks provided are coffee and tea, everything else is extra. The hotel pool is only open for a few hours and afterwards it costs extra, when we tried to look at the pool while it was closed the staff yelled at us; the pool was full of paper flakes and the pool was clearly unfiltered water. The wifi disconnects regularly I

Rooms- Rooms are filthy and tiny, we booked a room for 3 people but it could barely fit us; the closet had no shelves so we had to stack up our clothes, shower had yellow goop stuck in it that refused to go away.