Grand Hotel de Pera

"Honestly, if health and hygiene matter to you, never book this hotel and waste your money and peace of mind. All the staff were unprofessional. The cleanliness was so appalling that I contracted a severe infection since returning home. All towels were extremely dirty and smelly, clearly not washed properly. Daily cleaning visits were superficial; hair left on the floor during our stay indicated inadequate cleaning, with only superficial tidying. On the first day, my makeup wipe accidentally fell onto the bedspread and remained there until our departure, despite repeated requests for replacement. The quality and scent of shampoo and body wash were dreadful. Bad odor pervaded all hallways and rooms. The breakfast quality and cleanliness were also disturbingly poor. There were no extra plates for tongs, and individuals placed used tongs back on the food, which is unhygienic. All dishes and cups smelled of egg, and they were used without being dried. When filling the bread basket, staff used their bare hands, without gloves, from a plastic bag. When I addressed the breakfast management, they reacted rudely and unprofessionally, making no improvements in the following days. In my opinion, this place doesn't even deserve to be called a hotel, let alone a 4-star one. Unfortunately, I fell for the reviews and booked through a site that didn't allow refunds."