Reef Club Resort

We stayed 5 nights at this resort and were so disappointed with all aspects of our accommodation. We arrived at 8.30pm having notified reception that we would be checking in late. Trying to find our room was difficult and nobody was around to assist us. We then had to drag our luggage up two flights of stairs over broken and cracked tiles. The room was a total disappointment and badly in need of renovation. We cannot find a positive with anything and this would have to be, by far, the worst accommodation we have ever stayed at. Expensive as well. No stars from us! It was also very noisy and within 30 metres of the main road. The main room had no glass window and only a plastic louvre.

Came in for a five-night stay but we checked out the next day. Hard to find your room. Once you do find it you realise you have to share the room with the cockroaches. When I complained about it I quickly found out the owner/manager likes cockroaches much more than Amricans! (For the record, I'm a Australian and USA citizen and the owner/manager is niether).

Location good, staff obliging and pool fine
However everything very worn and in need of refurbishing. The plumbing leaked, water for showers was not always hot, the kettle and hairdryer had to be replaced, no fan in the bathroom…. Additionally there was no lift to the 3rd floor.

So gross, it was stinky and I don’t think the place had ever be thoroughly cleaned before. Don’t ruin your vacation with this. There was dirt in the bed and I did not sleep under covers. The place was also fly infested. You would have better luck sleeping in the Daintree.

Very poor condition. No windows. Dirty.