7.6
Good

Heritage Inn Hotel & Convention Centre - Cranbrook

🌍
Canada, 803 Cranbrook Street North
● Center: 2.3 km
☎ Phone: +1 250-489-4301Show
🧭 Coordinates
128 CAD
Heritage Inn & Convention Centre - Cranbrook
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Rooms and prices

2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Check availability on Trip.com
Other
Other
Standard room
Standard room
Wireless internet, air conditioning and private bathroom
Standard Double room
Standard Double room
Wireless internet, air conditioning and private bathroom
Beds:
Standard Quadruple room
4 x
Standard Quadruple room
Wireless internet, air conditioning and private bathroom
Beds:
Premier room
Premier room
Wireless internet, air conditioning and shower
Beds:
Premier Double room
Premier Double room
Wireless internet, air conditioning and shower
Beds:
Premium room
Premium room
Private bathroom
Beds:

Description

When you stay at Heritage Inn Hotel & Convention Centre Cranbrook in Cranbrook, you'll be connected to the convention center, within a 5-minute drive of Tamarack Centre and Cranbrook History Centre. This hotel is 1.5 mi (2.4 km) from Cranbrook Golf and Country Club and 2.6 mi (4.2 km) from Wildstone Golf Course.

In this hotel 100 rooms.

Policies and conditions

  • Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
  • Cribs and Extra Beds: For all room types, cribs and extra beds cannot be added.
  • Breakfast: To add breakfast, please contact the property. If available, you can pay for it on-site. Option: Buffet Opening hours: [Mon - Sun] 07:00-11:00 Open
  • Deposit Policy: Deposit required A fixed amount of CAD 250.00 (approx. US$178.25) is charged. This property accepts credit cards The deposit will be returned to the original account of payment on the day of check-out.
  • Pets: Pets are allowed on request Types of pets allowed: dogs Fee: CAD 20.00 (approx. US$14.26) per pet per night
  • Service animals: Service animals are allowed on request
  • Age Requirements: The main guest checking in must be at least 19 years old
  • Paying at the hotel: Visa, AmericanExpress, MasterCard
  • Check in time: 16:00. Check out time: 11:00.
2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
View on Trip.com 
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Services and facilities

General
  • ATM
  • Air conditioning
  • 24-hour reception
  • Smoking areas
  • Smoke-free property
  • Heating
  • Express check-out
  • No elevators
Rooms
  • Non-smoking rooms
  • Room service
  • Family room
  • Cable TV
  • Shower/Bathtub
  • Toiletries
Accessibility
  • Accessibility features
  • Wheelchair Accessible
  • Wheelchair access to restaurant
Services and amenities
  • Luggage storage
  • Telephone
Meals
  • Bar
  • Coffee/tea for guests
  • Breakfast
  • Restaurant
  • Vending machine
  • Packed Lunches
Internet
  • Free Wi-Fi
Recreation
  • Hiking
Parking
  • Parking
  • Free Parking on Premises
Pool and beach
  • Swimming pool
  • Spa tub
  • Beach/pool towels
Business
  • Event facilities
  • Fax and copy machine
  • Meeting and presentation facilities
  • Conference Hall
Sports
  • Fitness facilities
Kids
  • Family/Kid Friendly
Pets
  • Pets allowed

Street view

Video: Heritage Inn Hotel \u0026 Convention Centre - Cranbrook - Cranbrook Hotels, Canada

Map

Reviews

Cleanliness
Amenities
Location
Service
18.08.2025
Good location for a stop between Langley and Lethbridge. Only issue: no sparkling mineral water in the lounge
15.08.2025
Conveniently located on the main highway through town. Little dated but overall a good value for your money
15.08.2025
Good place to stop for night
Good place to stop in Cranbrook. Hotel is in good condition and clean. The hot breakfast is quite good! It is next to a train track - not a huge amount of traffic, but rumbled a bit when train went by.
14.08.2025
Great staff and great rooms.
22.03.2024
Didn't have what we reserved via PHONE
Upgrades us with no discount.
Room was not equipped with toiletries. Light bulbs were missing and the tab leaked from the knob. The room is on a lower level and the curtains don't cover so getting changed in a bedroom at night was not an option. Heat took a very long time to start and they had no extra blankets. They had no extra towels and we used pool towels. The pool and hot tub were dark and musty and the hot tub was broken. Overall is was a poor attempt to meet our very basic needs for a lot of money. We were very dissatisfied.
14.03.2024
Sink had 2 chips in the porcelain, the size of quarters. Dogs barking in the hotel at 3am. Food was really good and the waitresses were awesome. Horrible coffee
06.03.2024
I just had a wonderful dinner with my daughter. We had the luxury of meeting the new manager. The service was on point and the food was excellent. Cranbrook, do not forget about this place. We will be back! Cheers
26.02.2024
This review is for the Restaurant only.
We went there on Saturday morning, got there a little late for breakfast but decided to stay because the lunch menu looked great. Our server was friendly, and a bit awkward because i was her first day. She did well, and checked on us multiple times. We got our food after quite a long wait which seemed odd because there were no other customers in the restaurant at all. When our food came it was not good. My Monte Cristo sandwich was dripping oil, and completely soggy. I couldn't even eat 1/2 of it. My fiance's Patty Melt was also terrible, and she couldn't eat it. She also did not get the poutine she ordered, just plain fries. She asked for gravy and cheese curds and the waitress apologized and went to get them, she came back 20 minutes later with a large bowl of gravy that had melted cheese mixed in to it. She apologized and said that the cook did not understand what she wanted and she didnt know what to do. It had the texture of slime, and did not taste like gravy at all. Our original server never came back until a new lady brought us our bill. We told her that the service had been fine, but the food was awful. The new server said "It's my last day Thursday so i will be honest, I hear that a lot.". We just paid and left after that.
20.02.2024
Great hotel. Very clean. Beds are pretty comfy. Not too loud considering its on a busy street. Breakfast at the restaurant was great.
30.04.2023
Very reasonably priced. One of the best Sunday brunches.
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Frequently asked questions about Heritage Inn Hotel & Convention Centre - Cranbrook

How much does it cost to stay at Heritage Inn Hotel & Convention Centre - Cranbrook?

The cost of living in Heritage Inn Hotel & Convention Centre - Cranbrook depends on the date, rate, number of guests etc. Enter your dates to see prices.

Which room categories are available in the Heritage Inn Hotel & Convention Centre - Cranbrook?

You can book Other, Standard room, Standard Double room, Standard Quadruple room, Premier room, Premier Double room, Premium room in the hotel. Please check room availability by choosing your dates

What are the check-in and check-out times at Heritage Inn Hotel & Convention Centre - Cranbrook?

Check-in at Heritage Inn Hotel & Convention Centre - Cranbrook is possible from 16:00, check-out is until 11:00.

Does Heritage Inn Hotel & Convention Centre - Cranbrook have a pool?

Yes, Heritage Inn Hotel & Convention Centre - Cranbrook has a swimming pool for guests.

Are pets allowed at Heritage Inn Hotel & Convention Centre - Cranbrook?

Yes, pets are welcome at Heritage Inn Hotel & Convention Centre - Cranbrook, but we recommend calling ahead to confirm details (e.g., pet size, fees).

How to get to Heritage Inn Hotel & Convention Centre - Cranbrook from the nearest airport?

The nearest airport is Canadian Rockies International Airport, located about 13 mins from hotel by car (13.4 km) away.

What’s the cancellation policy at Heritage Inn Hotel & Convention Centre - Cranbrook?

The cancellation policy at Heritage Inn Hotel & Convention Centre - Cranbrook depends on your room type and booking terms.

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