Fairmont Le Chateau Frontenac
Rooms and prices
Description
A landmark as well as one of the world's leading hotels, Fairmont Le Château Frontenac has graced Québec City's skyline since 1893. It overflows with stories, having hosted numerous illustrious guests and significant meetings throughout its history.
This 5-star hotel in Old Québec has undergone a meticulous restoration, adding modern conveniences and new luxuries while losing none of its century-old allure. With a rich heritage and dynamic future, Fairmont Le Château Frontenac is eager to welcome you.
Hotel opened in 1893, renovated in 2014. In this hotel 611 room, 18 floors.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Buffet Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are allowed Fee: CAD 60.00 (approx. US$43.43) per room per night
- Service animals: Service animals are allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: AmericanExpress, MasterCard, Visa
- Check in time: 16:00. Check out time: 12:00.
Services and facilities
- ATM
- Shopping on site
- Computer
- Air conditioning
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Newspapers
- Ticket assistance
- Gift shop
- Express check-in/check-out
- Garden
- Television in lobby
- Terrace
- Fire Extinguisher
- All Spaces Non-Smoking (public and private)
- Outdoor furniture
- Reception desk
- Electric car charging
- Bridal suite
- Non-smoking rooms
- Room service
- VIP room amenities
- Smoke Detector
- Cable TV
- TV
- Minibar
- Hairdryer
- Shower/Bathtub
- Wardrobe/Closet
- Bathrobe
- Linens
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Iron and board
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Shoe shine
- Luggage storage
- Wake-up service
- Telephone
- Iron
- Bar
- Coffee/tea for guests
- Diet menu (on request)
- Breakfast
- Buffet breakfast
- Breakfast in the room
- Cafe
- Restaurant
- Vending machine
- Coffeemaker
- Bottled water (at extra charge)
- Kettle
- Free Wi-Fi
- Internet
- Airport transportation
- Car rental
- Transfer services
- Spanish
- German
- English
- French
- Multi-language staff
- Tour assistance
- Bike rental
- Hiking
- Fishing
- Sun Deck
- Parking
- Garage
- Swimming pool
- Spa tub
- Pool facilities
- Beach/pool towels
- Business center
- Event facilities
- Fax machine
- Meeting and presentation facilities
- Conference Hall
- Fitness facilities
- Gym
- Massage
- Steam room
- Beauty services
- Sauna
- Spa
- First Aid Kit
- Babysitting and childcare
- Children's playground
- Children swimming pool
- Ski storage
- Skiing
- Pets allowed (under 5 kg) (surcharge)
- Extra decontamination measures
- Contactless check-in and/or check-out
- Additional measures against COVID-19
Street view
Video: Fairmont Le Château Frontenac quebec quebec city
Map
Reviews
However, we encountered two concerning issues that I feel compelled to share.
Firstly, during a shower, my father was almost burned due to a water temperature malfunction. The hot water did not come for a long time, and when he turned the tap fully to hot, it locked in place and could not be turned off. The hotel promptly sent a plumber to fix the issue and kindly offered us a complimentary breakfast, which we appreciated.
Unfortunately, the second issue deeply impacted our experience. During breakfast on our second morning, we were served by a staff member named Isabella. Her behavior was blatantly discriminatory. Although I attempted to engage with her, she refused to acknowledge me, instead directing all her attention to my father, a white middle-aged man. She refilled his coffee but ignored me entirely, despite us both finishing at the same time. When I requested the bill, she acted as if she did not understand me and again responded only when my father spoke.
This experience was extremely unpleasant and disappointing, especially given the otherwise positive stay. I hope the hotel takes this feedback seriously and provides training to ensure all guests are treated with equal respect, regardless of their background.
What a gem, beautiful place with historic elements. Room is slightly on the smaller side.
What I love most is the free activities that came with it. We did the ferry tour to Levis and riedel wine tasting! A wonderful experience!
Excellent location and beautiful historic building with great services. Pricy but worthy. Will be back again.
Only thing which I missed in this hotel was to explore something within the property, I have found that Swimming pool use to close by 9 only which I suggest should be open till 1 AM or atleast midnight if possible. I visited with a toddler, there was nothing for kids to be engaged and even basic channels/programs weren't available on TV, you have to buy a whole movie to just switch On the TV. I have visited with family and found that this hotel is more suitable for business, solo or couple trips and definitely not recommended for a family trip with kids, kids will definitely get bored.
Frequently asked questions about Fairmont Le Chateau Frontenac
How much does it cost to stay at Fairmont Le Chateau Frontenac?
The cost of living in Fairmont Le Chateau Frontenac depends on the date, rate, number of guests etc. Enter your dates to see prices.
Which room categories are available in the Fairmont Le Chateau Frontenac?
You can book Standard room, Standard room with city view, Standard room with view, Standard Quadruple room, Standard Quadruple room with city view, Standard Quadruple room with view, Standard Double room with river view, Standard Double room with view, Standard Double room, Standard Double room with city view, Deluxe room, Deluxe room with city view, Deluxe room with river view, Deluxe Quadruple room, Deluxe Quadruple room with city view, Deluxe Quadruple room with river view, Deluxe Double room, Deluxe Double room with city view, Deluxe Double room with river view, Junior Suite with view, Quadruple Junior Suite with view, Double Junior Suite, Double Junior Suite with view, Quadruple Suite, Quadruple Suite with river view, Double Suite, Double Suite with river view, Double Suite with view in the hotel. Please check room availability by choosing your dates
What are the check-in and check-out times at Fairmont Le Chateau Frontenac?
Check-in at Fairmont Le Chateau Frontenac is possible from 16:00, check-out is until 12:00.
Does Fairmont Le Chateau Frontenac have a swimming pool?
Yes, Fairmont Le Chateau Frontenac has a pool.
Are pets allowed at Fairmont Le Chateau Frontenac?
Yes, pets are typically allowed at Fairmont Le Chateau Frontenac, but it's always best to call ahead to confirm.
How to get from the closest airport to Fairmont Le Chateau Frontenac?
The closest airport is Quebec City Jean Lesage International Airport, and it is about 31 mins from hotel by car (16.3 km).
What is the cancellation policy for Fairmont Le Chateau Frontenac?
The cancellation policy for Fairmont Le Chateau Frontenac varies depending on the type of room and booking conditions.
