SEETELHOTELer Hof

+ Hotel and room is very nice
+ Staff is friendly
+ dog friendly hotel, big up
+ good breakfast, full of food anytime

- Employees at reception doenst speek english
- there is no avalaible pricelist for room minibar, printed or avalaible at the reception on asking.
- parking spot for car is very long and complicated way and if you forget something in car, its hard to find it. I lost twice, before somebody lead me correct way.
- room is not air-conditioned, and its not possible open windows at evening, because there is lot of mosquitos.
- in front of our room, there is cart with dirty dishes - for two days!
- because the receptionists doesnt speak english, we are lack of informations about spa, beaches etc and there is no information letter or flyers in room! I was expecing some information package like map of the hotel (its very big), etc, Or in room, or in email.
- I book our visit at hotel website, in advance 3 weeks. But at the check in there was not information about us and it take long to find our reservation, even i have confirmation mail.
- our key cards stop working at the sexonf day, and nobody tells us (so i go all the way to the room, find out its closed and have to go at the way back to reception to change key card)
- cleanup was not perfect, there is lot of dust on wardrobe, which fall down on bed sometimes
- complicated light system on room, without any information how to shot it of. Some english information in email or in room will be helpfull
- when we like to choose the room on your website, its hard to find pictures when we see differences between types of room, so its kind of lottery