Best Western Hotel Dreilanderbrucke Weil am Rhein / Basel
Rooms and prices
Description
Hotel opened in 2015. In this hotel 80 rooms, 3 floors.
Policies and conditions
- Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 12 years old stay for free when using an existing bed.
No extra beds are available.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. - Free public parking is possible on site (reservation is not needed).
- Pets are not allowed.
- WiFi is available in all areas and is free of charge.
- Payment options: American Express, Visa, Euro/Mastercard, Maestro, EC-Card, No prepayment
- Check in time: 14:00. Check out time: 11:00.
Services and facilities
- Shopping on site
- Air conditioning
- Elevator/lift
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Television in lobby
- Terrace
- Express check-in
- Fire Extinguisher
- All Spaces Non-Smoking (public and private)
- Reception desk
- Electric car charging
- Non-smoking rooms
- Room service
- Family room
- Minibar
- Hairdryer
- Flat-screen TV
- Shower/Bathtub
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Shoe shine
- Luggage storage
- Telephone
- Bar
- Diet menu (on request)
- Breakfast
- Breakfast in the room
- Restaurant
- Free Wi-Fi
- German
- English
- Multi-language staff
- Hiking
- Sun Deck
- Parking
- Free Parking on Premises
- Garage
- Business center
- Fax machine
- Meeting and presentation facilities
- Conference Hall
- Cycling
- Fitness facilities
- Beauty services
- Sauna
- First Aid Kit
- Family/Kid Friendly
- Pets Not Allowed
- Extra decontamination measures
- Personal protection equipment for guests
- Additional measures against COVID-19
Video: Best Western Hotel Dreilanderbrucke Weil am Rhein / Basel, Weil Am Rhein, Germany
Map
Reviews
Maintenance is poor. The hotel is on floor 5 and 6 with three lifts. One is permanently out of order, another failed, and was told that it wouldn't be fixed until the next day. With so many rooms, one small lift is inadequate.
During my stay, I discovered bedbugs in my room. This is unacceptable and created a very uncomfortable and unhygienic environment. When I reported this issue to the reception, I was met with indifference and a lack of assistance. The staff did not offer a solution or even an apology, which added to my frustration.
Overall, my stay was far from pleasant. I would not recommend this hotel to anyone due to the bedbug problem and the unhelpful attitude of the reception staff.
On June, 09.2024 , I was treated in a racially insensitive manner by the front desk staff. So racist and disrespectful that I can’t even write it here. This was not an isolated incident, as I encountered similar disrespect on multiple occasions.
Despite bringing these issues to the attention of the management, including Hotel Manger Stefan Falb, I was deeply disappointed by their reaction. The manager not only failed to address the behavior appropriately but also appeared to side with the employees, was telling me “there are many other Hotels, find another Hotel” dismissing my concerns without taking any meaningful action.
These experiences left me feeling marginalized, disrespected, and unwelcome during my stay. It is disheartening to see such behavior go unaddressed, especially in a hospitality setting where inclusivity and respect should be paramount.
I strongly urge the management to undertake comprehensive training for their staff on diversity, equity, and inclusion. Ensuring that all guests are treated with respect and dignity is essential for providing a welcoming environment.
Due to these deeply troubling experiences, I cannot recommend this Hotel to others. I hope that my feedback will prompt the management to take immediate and concrete steps to prevent such incidents in the future.
Also, if I could improve anything from the room it would be the bottle of sparkling water and I would recommend replacing for one of still water since not everyone likes sparkling water.
Once you find the place, things start looking up - fast check in, decent food at the restaurant and I thought the place was good value for money.
Staff is normal, they are happy to help you but they are not really looking happy….
Breakfast is also good, simple but good.
Bathroom is great also! Water flow is also good.
Parking space enough! Elevators everywhere to bring you to the right level. Parking is also free.
Frequently asked questions about Best Western Hotel Dreilanderbrucke Weil am Rhein / Basel
How much does it cost to stay at Best Western Hotel Dreilanderbrucke Weil am Rhein / Basel?
The cost of living in Best Western Hotel Dreilanderbrucke Weil am Rhein / Basel depends on the date, rate, number of guests etc. Enter your dates to see prices.
Which sights are located near Best Western Hotel Dreilanderbrucke Weil am Rhein / Basel?
The nearest sights are: Basel Town Hall (4 km) and Rotteln Castle (8 km)
Which room categories are available in the Best Western Hotel Dreilanderbrucke Weil am Rhein / Basel?
You can book Other, Economy room, Economy Single room, Economy Triple room, Economy Double room, Standard room, 4 Bedrooms Standard room, Standard Single room, Standard Double room, Standard Triple room, Standard Quadruple room, 5 Bedrooms Standard Quadruple room, Standard Family room, Standard Single Family room, Standard Double Family room, Comfort room, Comfort Single room, Comfort Double room, Superior room, Superior Family room, Superior Single Family room, Superior Double Family room, Deluxe room, Deluxe Single room, Deluxe Double room, Apartment, 4 Bedrooms Apartment, Single Apartment, Triple Apartment, 4 Bedrooms Triple Apartment, Quadruple Apartment, 4 Bedrooms Quadruple Apartment, Double Apartment, Standard Apartment, 4 Bedrooms Standard Apartment, Standard Triple Apartment in the hotel. Please check room availability by choosing your dates
What are the check-in and check-out times at Best Western Hotel Dreilanderbrucke Weil am Rhein / Basel?
Check-in at Best Western Hotel Dreilanderbrucke Weil am Rhein / Basel is possible from 14:00, check-out is until 11:00.