Grand Teguise Playa
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Rooms and prices
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Description
Hotel opened in 1999. In this hotel 314 rooms, 6 floors.
The distance to the nearest airport is 14 km.
Policies and conditions
- Children of any age are allowed.
Children up to and including 1 year old stay for free when using an available cot.
Children up to and including 1 year old stay for free when using an existing bed.
Children from 2 years old to 12 years old stay for free when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. - Free public parking is possible at a location nearby (reservation is not needed).
- Pets are not allowed.
- WiFi is available in all areas and is free of charge.
- Payment options: American Express, Visa, Euro/Mastercard, Diners Club, Maestro, No prepayment
- Check in time: 15:00. Check out time: 12:00.
Services and facilities
- ATM
- Shopping on site
- Air conditioning
- 24-hour reception
- Elevator/lift
- Smoking areas
- Currency exchange
- Smoke-free property
- Security guard
- Ticket assistance
- Garden
- Television in lobby
- Terrace
- Pharmacy
- Outdoor furniture
- Non-smoking rooms
- Room service
- Fridge
- Smoke Detector
- TV
- Bathtub
- Bathrobe
- Slippers
- Accessibility features
- Wheelchair Accessible
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Dry-cleaning
- Luggage storage
- Bar
- Coffee/tea for guests
- Diet menu (on request)
- Breakfast
- Buffet breakfast
- Restaurant
- Snack bar
- Vending machine
- Poolside bar
- Free Wi-Fi
- Internet
- Car rental
- Spanish
- German
- English
- French
- Multi-language staff
- Tour assistance
- Billiards
- Mini golf
- Sun Deck
- Ping-Pong
- Parking
- Free parking nearby
- Free Parking on Premises
- Swimming pool
- Outdoor pool
- Pool facilities
- Beach/pool towels
- Heated swimming pool
- Next to the beach
- Meeting and presentation facilities
- Conference Hall
- Diving
- Darts
- Table Tennis
- Tennis court
- Fitness facilities
- Golf course (within 3 km)
- Gym
- Yoga
- Doctor
- Massage
- First Aid Kit
- Children's playground
- Children swimming pool
- Kids' TV Networks
- Pets Not Allowed
- Temperature control for staff
- Extra decontamination measures
- Temperature control for guests
- Additional measures against COVID-19
The hotel is located on first line from the shore.
The nearest beach is located on the distance of 0 m. It takes 0 minutes To the beach!
The distance to the sea is 20 meters
Street view
Video: Grand Teguise Playa Hotel Lanzarote MASSIVE! Costa Teguise hotel. Steph \u0026 Adam for showing me.
Map
Reviews
We paid €450 to upgrade to a suite and WHAT A DISAPPOINTMENT !! The room was dusty in certain areas and the shower was grubby to say the least ! Over loaded extension lead, faulty light bedside bed, water continuously running in toilet ! Water in shower running hot and cold ! The list goes on !!
We went straight to reception to explain that we were unhappy with room and that the extra money we paid didn’t reflect in the quality off room. We ask if we could be moved but we’re told they were fully booked and couldn’t help us ! I was also told we saw the pictures off room before booking to which I explained that the pictures didn’t show the dust and grime and had we known how bad it was we wouldn’t have chosen this room.
I ask to speak to the manager who was abrupt and most unhelpful and quite frankly quite a bad attitude ! The said manager told us if we weren’t happy to get onto our holiday provider and ask to be moved !
This manager also told us someone had been sent to the room to check it and there was nothing wrong with it ! ( I would have thought the manager himself would have gone to look at it. ) The photos shown below are after the room was checked !
Also there was no extras worth talking about for the amount we paid and the bathrobes were so small they would have fit a child.
For the money we paid for an upgrade we did expect a lot better. ( we have upgraded in a few hotels now and have been delighted with what we got so this is the first time we felt we needed to complain )
The room definitely needs updated, and definitely a deep clean !! The furniture is years old and looks tired and old fashioned! ( glass on top of all furniture needs a good cleaning)
So until these issues are addressed I would not recommend booking this room !
The manager also needs to take lessons on manners and customer care ! Maybe he should take on the attitude off his lovely staff !!
I am uploading some photos but unfortunately don’t seem to be able to upload videos which would have been worth watching !!!
Overall, its was a great holiday with good rooms, comfortable beds and good food throughout the day.
However my issue is based on a 4* hotel providing zero information on the hotel amenities on check-in, ie. Kids clubs, restaurants, gym/sauna locations, times for towel changes etc. When asking for information all you get is attitude, "have you not read the signs". I am a seasoned traveler, i have probably stayed in over 500 hotels for work and pleasure, and never have I felt like I was at fault for asking for something/or providing feedback.
Certainly won't be back, there is better for
what I would consider relative prices.
- excellent sea view from the balcony
- rooms were large and clean
- we had half board which included breakfast and dinner. The dinners were actually very good! They had a different theme each night. One night they had fresh grilled fish which was delicious.
- Location is good
- Pool area is nice to relax
- The balcony had some plants which obstructed the view. Note for management: I paid for the view so please don't block it with some small ugly plants that add no value.
- The hotel definitely caters for an older crowd but this didn't bother us at all.
I'm waiting for surgery and am unable to walk any distance so I hired a mobility scooter and was not allowed to use in the hotel so had to spend extra money on a wheelchair which my sister had to push me in.
On one evening my daughter and grandaughter came to the bar to spend the evening with us I was not able to purchase drinks for them as they were staying in another location and they were asked to leave very rudely with no apology or explanation only that they were not guests, there is nothing to say non residents are not allowed to use the bar, we were not all inclusive so all of our drinks were paid for all in all very unhappy about the service and the very rude reception staff and waiters. Resturant staff are excellent. We won't come again .
We were all-inclusive. Breakfast was by far the best meal of the day. Loads of delicious prepared fruit, jams, ham, cheese and the best thing ever..... English bacon!!! Lunch and dinner were good, but not tonnes of choice. That's not necessarily a bad thing, sometimes there's too much choice and you end up having a bit of everything!
All the staff were super helpful and friendly. There is only one bar serving drinks during the day. Not sure if that changes in the height of summer, but it would certainly struggle when full. There's also no map of the hotel, even when you scan the QR code to get the hotel info. So you have to figure out where everything is yourself.
The hot snack bar from 3.30pm -6pm served the best cheese burgers EVER!
We were able to use the AI facilities up until we left at 6pm, so again, very pleased with that. Fantastic location with bars, restaurants and shops on the doorstep.
Not sure if its just the time of year, but it did feel a bit like being in a retirement retreat.
Overall happy with our choice for this trip to Lanzarote.
Frequently asked questions about Grand Teguise Playa
How much does it cost to stay at Grand Teguise Playa?
The cost of living in Grand Teguise Playa depends on the date, rate, number of guests etc. Enter your dates to see prices.
Is it far from Grand Teguise Playa to the nearest beach?
It takes 0 minutes to reach to the nearest beach.
Is there a pool in Grand Teguise Playa?
Yes, there are Heated pool, Pool cover
What are the check-in and check-out times at Grand Teguise Playa?
Check-in at Grand Teguise Playa is possible from 15:00, check-out is until 12:00.