Hotel Hullu Poro

Room is made of 90s elements. The toilet is mounted set to the wall, your legs then taken against the wall. Interior finition is not very modern, this lacks of complete renewal. Rooms are from another era 90s. The corridor carpet is used to end. The service and food was good.

Hello and happy new year!
With big regrets i relate the worst experience ever at "4*" (its a maximal 2* hotel) Hullu Poro hotel 26 december2023 - 2 januari 2024...In the first day of arriving we had to wait 5 hours in the reception for the 4pm checkin,at 4 they said rooms are not ready and wait another hour!At 5 we checked in both rooms (no bellboy for the bags and paid 3600€/person for the period of 7nights with charter plane included)and was very very cold inside (13 degrees celsius on my portable thermometer) and asked the reception what is going on (tired and cold we had to walk back to the reception because in the room its NO telephone to call room service,being 4*)They said will bring electric heaters for the rooms,we waited 3 hours and NOTHING (in the room the Ac was on maxim warm and blowing cold outside being -20 degrees)I personaly walked again to reception and asked whats going on with the heaters and a guy showed me a small heater like a toy.... "we found only 1,this here,you can take it in the room" (he didnt bother to bring it or come to the door and say "hey the heater its at reception".......i said to bring obligatory another one because we can not sleep and wash in a 13 degree room temperature middle of winter and he responded "we search one more" night came,they did not bring another one and i got a very bad cold sleeping in souch mess condition and coud not go next days to the trips at santa village,reindeers and husky because the sickness made me very very ill!!!after that cold night i heared the housekeeping on the colidor and asked them for serious heaters and the very kind girls in few minutes brought 2 good heaters and were very impressed that in the room is so cold.We pluged in the heaters and in my room when pressed on the tea cup to boil water for the medicine to take,the electricity in room went down....walked to reception and they send a very kind electrician guy that sad the fuse has fall because of big consumption of electric and when boiling water to make heaters off!After few hours at 8pm in uthe next room also blow fuse,i anounce at reception where they said electrician will come but nobody came till next day and we had to sleep in the heated room!!!In the new years eve on 31 after 5 days in the room sick,was my first day feeling better and out of the room...
Beds have very used matresses with hole in the middle.
Food is 2* quality,chef and personal there is good and make all the effort to prepare and be very best to the clients but hotel management dont buy them diversified and quality things to cook,almost always same.
Hotel looks very used on the walls,pillows have snots in the reception area and other places despite very high prices.
Only very respectable persons were the housekeeping ,electrician and restaurant personal.Reception people very uninterested in clients.
Rooms dont have even a Safe to keep your goods inside!Balconys were so full of untaken snow that when opened the door snow came inside.
TV had only few chanels visible,nothing with news or weather.
P.S. Big attention at the nearby ABC gas station,on 31 when i was no more sick,i put 50€ bill in the gas machine at the pump to fill snowmobile,amount was 18€ and gave me NO rest!!!!(and you must pay first before you fill,stupidest and illogical idea ever) I said that at the snowmobile rent park and response was "it gives no rest for cash"
Worst experiente ever this trip in Lapland and huge amount of money spend on problems,all starting with this hotel.
Hope my recension is helping also others that will come in this nice little city to have idea what to avoid.
God bless you.