ibis Annecy Centre Vieille Ville

I am a UK travel agent with guests at this hotel right now. The hotel is in a perfect location and my customers have been very well looked after, particularly by Maxime, who has been friendly, efficient and helpful, both in person and when communicating via email prior to their visit. This has far exceeded my expectations for a budget hotel and I will certainly recommend this to future customers.

This is a gem, right in the centre of the tremendously beautiful Annecy. All the staff, without exception, were professional, helpful, friendly, and constructive. A thoroughly enjoyable family visit which we hope to repeat soon.

Visited IBIS, it is in a perfect location overlooking the river running from the lake. Two swans visible every day outside. On the door step of the old medieval town, which is beautiful. The IBIS team put on a fantastic Halloween party with an excellent band... I was really impressed with the dedication to customers. Rooms are comfortable.

Considering this is a budget, not high end hotel, I had to give it a five star. Our room was larger than I expected. Very clean. Thank you housekeeping. Friendly staff. Plenty of room for our suitcases. Amazing location. Everything and more than we needed for a three night stay. One thing to note is that I did find the topper they use on top of the mattress (under the bottom sheet) gets very warm at night. I still chose to give them a five star because I felt this hotel makes an effort to give the customer a good experience.

First of all I would like to talk about Mr. Lorenzo, we came at 10:30 AM and I asked him to faster my check in because we were to much exhausted from flights and transit. Just in 10 minutes he we entered our room instead of checking in at 17:00.
All the staff here are friendly and Lorenzo is a hero. My sincere gratitude to him and all the staff.
Hotel location is great 👍🏻

Great location in the center of it all and far from the noise.. Delicious buffet breakfast that includes scrambled and hard-boiled eggs, sausages, a variety of breads, fruits, cheeses, and coffee. Walking distance to the lake, the bus and train stations, and a small supermarket. We would definitely stay here again.

If you're travelling by car, the location is unbeatable: It's located above a large packing garage, which offers decent multi-day rates, but at the same time is seconds away from the Rue St. Claire and some of the town's most beautiful spots. This means you can leave your car and go exploring, and enjoy an evening in the local restaurants, but you'll still have a quiet night's sleep, which isn't always the case in this otherwise quite noisy neighbourhood.
On a slightly less positive note: The adjacent Rue de la Gare and the waterfront are a bit dodgy, and if you exit the car park using the side entrance towards the waterfront, you'll have to walk through the mattresses of the homeless and drug dealers of the area. So just don't go that way, exit the car park through the regular entrance (where you drove in), and you'll feel perfectly safe. Also, the furniture and decor are a bit dated, but the common areas, in particular the restaurant, are more modern, and the buffet is quite nice. In general, the place seems well kept and clean.
I would recommend the place without hesitation, given it's exceptionally well located and quiet. Excellent bang for your bucks, even if it's not quite the Waldorf Astoria.

Very nice location in the old city, you can walk anywhere in the old town. Clean room and friendly staff