ibis Centre Vieille Ville Mini-hotel

3-star hotel located along a canal at the entrance to the historic center of Annecy, just 100–200 meters from the pedestrian streets with shops and restaurants.
We booked a Comfort room, which was fairly small but equipped with the necessary amenities and a small balcony overlooking the canal. The room was well soundproofed, including the balcony door, and we didn’t experience any major disturbances at night. The minibar in the room didn’t cool very well—barely enough to keep drinks cold. However, if you need to store more important items like medication, the reception offers to keep them in their fridge.
All the staff were friendly and helpful, though we suggest improving the room cleaning service.
Breakfast was satisfying, with both sweet and savory options. We recommend choosing the later time slot (after 9 AM) to avoid overcrowding and to ensure all items are available (as staff replenish them when possible).
The hotel also has a bar offering simple pre-cooked dinner options, convenient if you prefer or need to stay in.
Pets are welcome and allowed even in the breakfast room, with a daily surcharge.
Just a few meters from the hotel, there’s a paid covered parking garage that offers discounted mini-subscriptions for 2, 3, or 5 days—cheaper than paying hourly rates. Additionally, about 100 meters down the street, there’s an electric vehicle charging station, which we used and paid for directly by credit card.
Overall, our stay was pleasant and in line with the expectations for this type of accommodation, which we recommend for a couple of days visiting the city.
The only downside—though unrelated to the hotel itself but rather the municipal management—was the presence of some sketchy individuals in the nearby streets, especially at night.

We stayed for 3 nights at this hotel and really enjoyed our stay. The staff were helpful at check in, luggage storage, and telling us where to go. It is very centrally located to Old Town which we loved as we could pop right over to the restaurants and a quick walk to the water. The room is small and the shower did not work very well. The cleaning service was great and only came when requested. They do not have beach towels or rain umbrellas to borrow which we were disappointed in. Overall a quiet and clean stay and we would return.

I had a very pleasant stay at the Ibis Centre in Annecy. The location is perfect—just a short walk to the old town, the lake, and the train station. It made exploring the city really easy. The room was clean and comfortable, and the staff were friendly and helpful. For the price, the quality and service were excellent. I would definitely recommend this hotel to anyone visiting Annecy!

Updated: keeping below for record, however the hotel staff also acknowledged the points and made an effort to make up for the poor experience. So I have upped the review accordingly.

Disorganized and dirty.

Parking lot next to the hotel smelled everywhere of piss cause of the homeless all around. We found a fresh puddle of piss in the stairwell.

The bathroom the room (like many European bathrooms for some very weird reason) did not have ventilation and so smelt less strongly of piss than the parking lot.

The toilet seat also had bits of crap in it. Seems the previous occupant had diarrhoea. We cleaned that and complained. The staff had the decency to be embarrassed and sent someone up shortly to clean it again.

Went down to get some work done in the restaurant area and someone had thoroughly burnt some food so the whole lobby and restaurant area had visible smoke and smelt strongly of whatever was burnt. Cleared out after 30 min.

All that was day 1. Day 2 were in the hotel room getting changed (thankfully!) and the cleaning lady barges in even though it was clearly marked do not disturb. When I pointed that out she said yes but it’s noon. You’re supposed to have checked out by now!! So I informed her we don’t leave till tomorrow morning!! She was skeptical and I insisted she confirm with the front desk. She didn’t bother coming back to apologize and neither did the front desk.

I don’t even want to consider how our stuff would have been handled if we weren’t there!

Initially I thought it was a disappointing experience. Maybe they’re having a bad week but at this point, it doesn’t merit the 3 stars the hotel has.

This hotel is a short walk both from the train station, and the center of Annecy. The staff were helpful and kind. The room was small, but nicely equipped for a short stay. I also appreciated the general amenities of the hotel (complimentary water in the lobby, and the ability to purchase other food and drinks since the shops close early in Annecy). Also, when we forgot something in the room, the staff emailed me promptly and provided options to return it, which I've never experienced from a hotel before. All in all, I'd highly recommend it.

I am a UK travel agent with guests at this hotel right now. The hotel is in a perfect location and my customers have been very well looked after, particularly by Maxime, who has been friendly, efficient and helpful, both in person and when communicating via email prior to their visit. This has far exceeded my expectations for a budget hotel and I will certainly recommend this to future customers.

Good location good facility nice city

Ibis quality guaranteed, Annecy environment guaranteed.

This is a gem, right in the centre of the tremendously beautiful Annecy. All the staff, without exception, were professional, helpful, friendly, and constructive. A thoroughly enjoyable family visit which we hope to repeat soon.

It is within walking distance to the old town. The room is large and the bathroom does not have a bathtub, which is very good. There is a stream at the door. It was raining when I went there. Annecy should be beautiful in good weather. I look forward to next time.