Holiday Inn Clermont Ferrand Centre by IHG

I have mixed feelings. What I liked is the reception staff, they were all wonderful. Always with a smile and helpful. 5* for them

What I really didn’t like and unfortunately that left me with bad impression of my stay is the behaviour of dining manager or whatever was his role (guy with glasses). To explain what happened:

4 of us were dining there. nobody liked the food we got. my friend who barely complain on food ever said it was really bad there. I, who ordered cut of meat already knew something was wrong because of the smell of the meat. I couldn’t chew on it. I don’t remember to get such bad cut of meat ever with so much membranes I couldn’t even cut it. It was late, we were tired, waited already long. We ate what we could, I just touched salad and french fries and left the meat. Guy came to take plates and asked me if I didn’t like it and to explain why. I confirmed, and said smell, taste and chewy texture was really bad for me. He made face like I insulted him, I didn’t want any scene, just wanted go to bed so I said ‚but that’s okay, it’s not a problem’ and he said ‚well I don’t have any problem’. LOL. arrogant :)

you should mister. because you serve disgusting food and you yet have the audacity to act like spoiled brat. I really don’t like people who shouldn’t be serving people due to lack of knowledge on how to serve. ‚you don’t have any problem’? lol! neither do I. there would be more business trips and surely holiday Inn won’t be my/our choice if you acting like annoyed kid. grow up. learn how to take criticism and pass it to the chefs. as simple as that.

Disgusting hotel. Not clean at all. I only took pictures of a few things but the entire room was gross. We had to wipe down everything ourselves. Breakfast is cold and not worth the charge. Also, warning!! They no longer have an underground parking garage. I booked the room a long time ago and thought that they did (which as you can see from other reviews they used to). Now you have to park in a public lot away from the hotel and pay extra for this. So unhappy with this hotel.

早飯特別差，培根肉不新鮮。服務也差。

房間非常非常非常非常小，小到除了床外就是三邊一人寬過道，行李都非常難取放，座椅都是殘破的，都是修補，比東京酒店還小，這還是等於4-5級的小城市，門口電梯也是壞的，但是房間超級貴，120歐一晚，但是攜程還是高評分，給人誤導，又是殺熟案例，誰住誰後悔