Hotels in Valenciennes

We enjoyed our stay but the hotel doesn’t give a wow experience, something you would expect considering the prices and first look at the hotel. It’s the little things: diner in the brasserie with food coming directly out of the fridge, hence too cold, just 2 cups of coffee for the machine in the room, no refill of toilet paper, breakfast not spectacular and at 9 am already run out of cheeses (took...

Beautiful renovation in the heart of Valenciennes. High quality hotel in every aspect. The standard rooms are very modest in size but are okay. Breakfast was good although the small food area got very busy at peak time. The downstairs spa and pool is also stunning.

It was a great stay and the property is obviously beautiful. My only issue is I wish they had informed us that we would be getting an accessible room before assigning it to us. It’s not a major issue, but it’s just better etiquette to be informed in advance. We did not want to be a hassle so did not bother making a big deal out of it.

The hotel rooms are nice - the spa is nice too. The pool area is beautiful architecture wise … However the water is a bit cold. We had a massage (duo) and it was very relaxing. The sauna is ok too. The steam sauna needed more steam. In general the experience is good - the place is amazing in beauty. What needs to be improved is the food! We have been here four times and the lounge food could be better...

Second time in this castle. A beautiful hotel. When booking, all wishes were taken into account. We added room decoration, as discussed. The two-level suites are very impressive in their beauty. The spa is just superb! Especially the royal signature massage. The wife was in seventh heaven. Simply Paradise! Special respect to you, Manel! Dinner in an Italian restaurant is beyond praise! Thank you...

Beautiful place to stay a couple of nights. Luxury atmosphere with high class facilities. Nice bars, good restaurants and a great wellness.

You don’t want to stay here unless you have to. Very friendly service during Dour Festival: the cleaning ladies served us breakfast after the official hours. It’s in the middle of nowhere.

booked a room last minute, we didn't have high expectations but the room was great for a short stay! beds slept well and fairly modern room! the only thing was that the mirror at the door was dirty but otherwise a good room!

I really liked this hotel, which has a cosy American motel style atmosphere. I took a spontaneous stopover there in a very stormy night. Reception was friendly. The room was clean, warm, quiet and functional. It was fine to have a bathtub (although I would recommend applying a hook or string to the plug, this would make it easier to remove it after bathing). I didn't take breakfast, but it was nice...

Well for that rate it's fine. Just regarding TV-channels there are only French. None in English none in German

Small but comfortable location, very recommended for the nearby industrial complex. The food is good but far from excellent and the choices aren't many... The staff is friendly and helpful!

Stayed here a few times. The bar is surprisingly cheap compared to most of the places . The rooms have everything you would expect accept the plug sockets are a long way from the bed. The staff were all very friendly.

Top! As usual it was a pleasure to stay in your hotel again. The service is very accurate, focus on clients. Olivier is a great potential, friendly, professional, good with the rest of the staff and always in a good mood. Congrats to Fabienne, responsible of the hotel and the team for a very professional attitude towards clients and staff. We think this IBIS is one of the best of all 26 we know. Thank...

Really nice hotel and good value for money. Staff are really kind, frienfly and helpfull. Big closed car park available. It is also possible to park in the street.

The staff was very helpful and friendly. We would definitely recommend this hotel and we'll be back soon. Thank you so much!

clean and tidy, staff very helpful to an englishman abroad. Great location for centre and bars or restaurants

The location is superb, it's not that far from Lafayette, close to the metro, and you can go to the moulin rouge show very late coz it is a walking distance

friendly, welcoming and confortable. feel like home and genuine. very unique please keep it this way!

This place is super awesome I loved how they put a teddy bear that you can hug if you are stressed. It is a great working inviorment. My favorite thing is the wonder woman and batman bathroom.😀

Just went for lunch.. wine a little over priced. But food great value and very nice. Service perfectly...

Very old novotel and it shows badly. Rooms poor quality. They charge £16 for breakfast ham bread coffee outrageous but it's not the staffs fault head office set breakfast price.

Room comfortable and clean. Restaurant was expensive, I was in a large group of 20 and there was no incentive to eat in the hotel. We found a nice hotel restaurant very close , hotel Balladins. The food here was very good and well priced.

I stayed from 5th to 10th Great staff ( Nicola and Rafael )and nice place ..lovely resturant Close to shops and train station weekend is bit noisy as few clubs and disco around

Fine hotel where we arrived in the middle of the night because there was not a single room available anymore in Lille. Just fine, nice breakfast, decent room and friendly staff, but eventhough the bathroom was renewed, it’s all a bit outdated. If I was the one giving stars to hotels I’d give this one a solid set of three stars, so just fine for a night sleep and a good breakfast

Very good service and food. Large rooms. Ideal for 1 night stop en route to Paris/South or Up North and onwards to Belgium.

A good hotel opposite the rail ? station ? and within easy walking distance of the town centre. Rooms not much to report home about but they are clean and comfortable. Breakfast is OK ? and dinner is very good. Good and free WiFi

Good value for a central location. 1 minute walk across the road to the train station but no noise in the room. Fab restaurant attached. 3* rooms but 5* location.

Quality welcome and environment. Modern room, very clean and spacious. View on inner courtyard with small parking accessible for 5 €. Breakfast is included in the price of the room. Sweet and savory buffet well presented and well stocked :) We will be back with pleasure!

Renovated and very clean hotel. Large comfortable bed, spacious bedroom. Very good quality breakfast, warm welcome. Quite reasonable price.

Three stars only because the room was realy just made for sleep and nothing else. Not bad for the money, but does not deserve more.

As out of town hotels go, this is one of my favourites. It's easy to find, close to places to eat and just feels comfortable. It's very close to the motorway, but the double glazing is excellent, so I always sleep well too.

small room, very well proportioned and cared for, air conditioning , and the ability to automatically make your own checkin and check out.

Good value for money. Only one towel in the room for four people and no one in the reception to ask for more. Then again, it was cheap and we just needed a place to stay while driving towards our final destination.

It was a welcome sight after riding in the rain for 6 hours. The lady in reception was lovely, she even gave us a little heater for the room as we was soaked to the skin. Big all you can eat breakfast was an added bonus ☺️ Biker friendly safe parking.

Had a fantastic experience at the Mercure on a work trip. We unfortunately had a very late check-in compared to our initial arrival hour yet were warmly welcomed at the hotel. The rooms were very spacious and comfy, the bed super large and with a nice bathtub to relax after a long day. The most pleasant surprise was still the breakfast buffet to which we went around 7:30 and that was really really...

The hotel is in the city center. It does not have an own garage, but there is plenty room on the street or in the garage of the shopping mall right on the other street side. The interior looks quite modern and clean. The rooms are available on 4 floors. There are 2 escalators and a stairway. The rooms are very modern, newly renovated with wooden doors, concrete walls and wooden flooring. The bed is...

Very near to Gare.Rooms are neat and clean. AC was not working during my stay. Good Breakfast options.

Nice small hotel in the city center. A number of restaurants, bars and shops close to the hotel. Recommended.

Location is great with square, shops and restaurant close by. Easy to find. Without asking, we were given garaging for our motorcycle.

The highlights of this hotel are the service and central location. The garden is delightful in summer, ita right across form the beautiful cathedral, and the extensive range of the services are 24hours. Great breakfast with cheese, rolls, yogurt, pastries, coffee and juice. I guess the 2 star rating comes from the rather tired decor and basic rooms. Only criticism is the 'Brit' soap in the bathroom...

Perfect for a short stay. The accomodation is somewhat older, but clean and price/quality is definitely ok. Small negative aspect: the receptionist smokes, so the entrance hall smells likewise.

This 2 stars hotel is really nice. Book a room upstairs on the garden and you will sleep like you rarely sleep. Staff is really nice, everything is clean. Nice address, close to everything.

Small nice hotel with friendly staff but some of the rooms are far from acceptable, you get what you pay for. The location is excellent, all you need within walking distance. Recommended for budget travellers

Rooms were good, helpful and freindly atmosphere from staff members . Good location. Breakfastt needs more choice and posible coffee making facilities in room when you compare this to others hotels in the aera.

We was staying one night during our Europe tour. We arrived late in the everything and in the hotel was only one gentlemen on his night shift. Hi didn't speak English but he was very helpful and friendly. He help us with parking- big and super security parking inside the hotel. The room was ok for one night. Clean, fresh bedding, shower with hot water and towels. We choose the cheapest option as we...

Friendly service and staff. Reasonable location for walking into centre of town. The hotel is clean and has good private parking. In my opinion it is overpriced as it needs a bit of an update and maintenance.

Overall a really nice place. Great location. The person who I spoke with -(he was on the night shift) did not speak much English but was still happy to communicate and help. Nice secure parking behind a gate. The room I stayed in ok wasn't perfect was a little small but for one night was fine. Bed a little small. Toilet plunger was broken, sink had a crack, door did not close to the shower properly...

Only stayed one night, but the shower head wouldn't stay upright and the water took forever to heat up

Good and flexible staff, only a bit sad you’re not allowed to sit in their beautiful interior garden terrace, reserved for their hotel guests. Their street terrace is ok and lies in the shadow from 18:00 onwards.

5 star for the restaurant. I liked the French cuisine, friendly staff and amicable chef. I had the fried pigs ear as main dish and this one was very special (but to be honest the chef warned me twice). Atmosphere (medieval building) is great. 3 star for the Hotel. Due to the old building a bit noisy and the rooms are outdated.

Amazing room and decor. Food was good, but the beer was old and tasted a bit sour, like they don't clean their tap lines very often

A hotel originally built in the 1500s obviously has lots of character. It's fairly basic, but the rooms are large, clean, and comfortable. Staff is excellent... And the food is even better!

A delightful stay.... the staff were very friendly and attentive without being overbearing. The regional food was delicious and unusual, carefully prepared with generous portions. Thieri the chef patron was there to explain the menu, and throughout the meal. The restaurant had a lovely atmosphere and we felt really well looked after. One big comfort blanket from start finish!

Everything was pretty good, except it too quite sometime to get the check paid. That's Europe for you. The food was Very Good, the service was very good. Keep in mind, this restaurant is part of a hotel, so it's not a free standing 4 star restaurant.

Easy to find on foot, set meal was pretty good. Whiskey selection is great. Just a couple of minutes from the train station. Would recommend for a group meal