4 star hotels in Valenciennes

We enjoyed our stay but the hotel doesn’t give a wow experience, something you would expect considering the prices and first look at the hotel. It’s the little things: diner in the brasserie with food coming directly out of the fridge, hence too cold, just 2 cups of coffee for the machine in the room, no refill of toilet paper, breakfast not spectacular and at 9 am already run out of cheeses (took...

Beautiful renovation in the heart of Valenciennes. High quality hotel in every aspect. The standard rooms are very modest in size but are okay. Breakfast was good although the small food area got very busy at peak time. The downstairs spa and pool is also stunning.

It was a great stay and the property is obviously beautiful. My only issue is I wish they had informed us that we would be getting an accessible room before assigning it to us. It’s not a major issue, but it’s just better etiquette to be informed in advance. We did not want to be a hassle so did not bother making a big deal out of it.

The hotel rooms are nice - the spa is nice too. The pool area is beautiful architecture wise … However the water is a bit cold. We had a massage (duo) and it was very relaxing. The sauna is ok too. The steam sauna needed more steam. In general the experience is good - the place is amazing in beauty. What needs to be improved is the food! We have been here four times and the lounge food could be better...

Second time in this castle. A beautiful hotel. When booking, all wishes were taken into account. We added room decoration, as discussed. The two-level suites are very impressive in their beauty. The spa is just superb! Especially the royal signature massage. The wife was in seventh heaven. Simply Paradise! Special respect to you, Manel! Dinner in an Italian restaurant is beyond praise! Thank you...

Beautiful place to stay a couple of nights. Luxury atmosphere with high class facilities. Nice bars, good restaurants and a great wellness.

friendly, welcoming and confortable. feel like home and genuine. very unique please keep it this way!

Perfect price-quality balance. Very calm.

This place is super awesome I loved how they put a teddy bear that you can hug if you are stressed. It is a great working inviorment. My favorite thing is the wonder woman and batman bathroom.😀

Tesla Superchargers on property, you can get food/ drinks here

Just went for lunch.. wine a little over priced. But food great value and very nice. Service perfectly...

Very old novotel and it shows badly. Rooms poor quality. They charge £16 for breakfast ham bread coffee outrageous but it's not the staffs fault head office set breakfast price.

Had a fantastic experience at the Mercure on a work trip. We unfortunately had a very late check-in compared to our initial arrival hour yet were warmly welcomed at the hotel. The rooms were very spacious and comfy, the bed super large and with a nice bathtub to relax after a long day. The most pleasant surprise was still the breakfast buffet to which we went around 7:30 and that was really really...

Clean, calme and close to several nice restaurants in the centre of Valencienne.

Last time I went, I could find more details in my room. But quite well

The hotel is in the city center. It does not have an own garage, but there is plenty room on the street or in the garage of the shopping mall right on the other street side. The interior looks quite modern and clean. The rooms are available on 4 floors. There are 2 escalators and a stairway. The rooms are very modern, newly renovated with wooden doors, concrete walls and wooden flooring. The bed is...

A modern, quiet, peaceful and cozy hotel in the heart of the city on competitive prices!

Big and clean rooms and bathroom Perfect location with good access to shopping and city center

J'ai beaucoup aimé mon séjour, surclassé gratuitement à mon arrivé. On m'accueil avec le grand sourire. Bar très cosy et petit déjeuner copieux et varié. J'ai beaucoup aimé la déco du hall, la propreté de la chambre et le sourire du personnel.

Nice hotel, welcome was really friendly and the guy at reception was really helpful. Located centrally and perfect for Paris-Roubaix.

Un hotel très classe, propre et bien situé avec tout ce qu'il faut à proximité. Une literie au top avec un lit King site. Produit de douche nuxe qui sentent vraiment bon. Une bouilloire a disposition pour un petit thé ou un café. Petit déjeuner bien complet. Merci

J'ai séjourné 4 jours au Mercure Roubaix. C'est la première fois que je venais à Roubaix et j'ai sélectionné sur le site Accor par l'enseigne Mercure et la proximité de mon point d’intérêt. Super architecture, comme nombre de lieux dans la ville. Malheureusement j'ai trouvé un Mercure vétuste. Expérience et ressenti client trop longs à décrire, mais tout est moyen. Hôtel et service. Je n'ai pas test...

Malgré un accueil à la réception agréable, la nuit ne s'est pas très bien passée : très mauvaise insonorisation, donc réveillée à 4h du matin par les occupants de la chambre au-dessus. Equipement de la douche très moyen... L'accès au parking en soirée (vers 23h) a été compliqué car personne ne répondait à l'interphone... Accueil pas très souriant au petit déjeuner... Bref prestation largement en dessous...

I'm expecting to be in Lille, but you're not as it's a satellite town 30 mins away. So the building was nice, and the restaurant downstairs was decent when open as not 7 days a week, so please check. We found the staff to be very helpful, which was in stark contrast to some reviews. Now, some key considerations to factor they do have a small car park below hotel but not east to get in or out with...

Very good service and very professional

We spent 1 night in apartment 101, we left with stars in our eyes 🤩. Thank you to the owners for this stay which we really enjoyed. Very well located in relation to train stations and city center. Quality decor. Absolutely worth discovering 10/10+++

Which is the most incredibly remodelled airbnb I've ever stayed in. All the detailed trims are impeccable. There's a beautiful sauna and a comfortable jetted tub. There are three huge TVs to watch Netflix or prime video or YouTube. Beds arer super comfortable

An incredible experience, really one of a kind in Lille. Two thumbs up!

I ate in the restaurant here. Amazing food, attentive staff and great pricing.

Top service by Felix from the reception, 10/10 superb hotel!

Reception staff is friendly and helpful

Good hotel to stay in Lille close to the train station and the city center. Rooms are clean and staff is very friendly. Restaurant is good and you can eat at your room during the curfew. You can also order a breakfast that will be delivered at your room in the morning.

Rooms are tiny, toilet brush in the toilet would be a nice asset!

I was a bit sceptical as the rooms are simple. But the internet is great, the bed is good, the staff is very friendly and all speak English, and the restaurant serves good food

Perfect location and had everything we needed for our one night stay after arriving into Euralille station.

Very nice hotel just outside Lille Europe train station (2min) Good hygiene concept, very motivated receptionist, nice clean big rooms. We used a handicap room with 1 wheelchair and 2 adults. There is enough room for everyone and the room even has a double bed, and two side beds. Theoretically 4h room. The rooms were quiet and all OK. The only thing is: the beds are very low. Therefore it can be difficult...

It’s near to trían station. Near to downtown. It’s so easy if you want to wak and be near to restaurants and interesting places. Clean. And silent

Hotel is in a very good location for Lille-Europe station, we had a high floor room and no noise issues which was great. The room did have a faint smell of smoke and the bathroom had a weird mildew smell, the room is definitely due for a refurb and the sheets were very warm over night, they felt quite synthetic (not saying they need Egyptian cotton 😋) Overall fine for a 1 night stay but wouldn't return

It's ok but just ok. It's location for the trains that gives it a win, however it was in Covid lockdown.

Very nice hotel with amazing suites! Everything is comfortable. The staff is very friendly!

Breakfast was very good and staff were friendly. View from the 7th floor was really nice of Lille. The room itself needs a refurb though. There were some really sticky black carpet stains to the left side of the bed which I kept accidentally stepping on which was really unpleasant. Ventilation in the room felt poor and it was stuffy.

The hotel lobby appears to have been renovated, but appearances are deceiving. The room are dark, small, old and tired looking. What they claim to be a gym is a room with a treadmill and bike, no weights or equipment of any kind. The hall ways are dark and there is a strange moldy smell on premises. The concierge staff is helpful and the breakfast is descent. The hotel is located within a ten minute...

I do like the Crown Plaza. Very clean room, staff is very nice and kind, welcoming you the best way. The restaurant was so quite that I fall asleep on my plate. I was jet lagged and needed to sleep. I had the best night and woke up fully rested. The best hotel in this case. I do recommend 100%

Amazing place! I love the windows views!

Great hotel. Great location! Had difficulty with wi-fi.

Cheap. Reasonable Rooms but very hot. No air conditioning and all the reception has is a fan to try to cool the rooms are bit

Lovely, quiet hotel located in city center of Lille on the pedestrian zone, yet parking garage located in the same building, 21 eur per day. Room was bright, comfortable, shampoo/body wash. Fun bathroom with the shower having no door to bed. Location is great for access to the center. We did breakfast for 15 per person, which was pretty good. The lounge is open all day long and you can take drinks...

Great location! Rooms lovely and clean. Bed was a bit hard for me but my husband didn’t mind - just preference! Lounge area great space to relax and have some free drinks and snacks. Nice and quiet. Friendly staff.

We came here for a weekend break and were thoroughly impressed with the hotel, the service and the location. The Club was great providing free tea and coffee whenever you wanted it and additional drinks from the bar were very reasonably priced. We were two friends in a double room and although we know each other very well there is no privacy when showering! This became a source of amusement for the...

This hotel is very modern and attractive, featuring a delightful area for coffee, refreshments, and delicious snacks that are impeccably presented. The rooms are well-appointed and comfortable. However, I encountered an issue with a clogged shower, which was quite unpleasant. The hotel staff promptly moved us to another room, but I recommend addressing this issue to prevent future occurrences. Overall...

Loved the hotel! Very clean and quiet. Super friendly personnel. Free coffee and baked goods in the common area🧡 Would be nice to maybe have some water in the room at arrival, but other than that was all good.

Lovely staff. The hotel is located very close to the city centre. The stay includes a snack bar (a lot of fruits) and sauna. The communal area was big and has few board games and sofas, a lot of seating in general. We stayed for two nights and would definitely come back and stay here again. The only annoying thing was we didn’t realise we had 5-6 mosquitoes in the room until the next morning. 😭 The...

Nice hotel very well located close to the old city center of Lille and close to Lille Fladers station. Very nice deco and helpful staff in the reception.

Really nice hotel that’s walking distance to train stations. Comfortable beds, and the staff is extremely friendly.

Hotel well located (between the station and the city center) and quiet. The staff are very caring and very welcoming. The rooms are nice and clean. I loved the bathroom with Rituals products. Hearty and delicious breakfast with the good idea of offering local cheeses (special mention for the chocolate cakes). The building is a little dated but you quickly forget that with the comfort of the rooms and...

Very well located hotel, close to the train station, between the city center and old Lille. The staff is very friendly, cheerful and will give valuable tips on finding the best places in the city. The cleanliness of the rooms is impeccable. Hearty and varied breakfast. Very good address for visiting the city or for a professional stop

Spacious and very clean room. Breakfast is varied, the products are good. To top it all off, the team is very friendly, professional and very attentive. Great job!!!!!

Friendly staff, even a very generous express breakfast. The rooms are very nice and the linen is top notch. If I return to Lille I will take this hotel

Très bonne localisation , le petit déjeuner était un délice et le confort de la literie était appréciable

The room was not ready on time and the clerk could not find our suitcase. The clerk at the reception said that the room was not paid and that I had to pay again! Finally I could prove that it was okay. Impossible to take a bath: a piece of the bath was broken and there was no hot water. Impossible to call the reception. The sound of the TV did not work. In addition, the eggs, bacon and sausages of...

Excellent service. Location was top! The only feedback I can think of is - no lotion and conditioner available, Toilet was too small and cleanliness was not as good as expected

Notre séjour était impeccable, rien à dire. Lorsque nous reviendrons à Lille, nous irons encore chez vous.

Beautiful hotel with friendly staff. Excellent location to explore Lille. Bed very comfortable and coffee machine much Appreciated. Would have preferred a shower as bath had quite a high side and was quite slippy when trying to get out

Directly across from the opera house, Hotel Carlton is a gem in the center of Lille. It’s a historical building, having been damaged and rebuilt after both world wars. This place has hosted royalty. The suite Coupole was magnificent with details I was discovering into the third day of my stay. Their attentive staff only added to the warmth and luxury of a wonderful stay. Many thanks to all

Hip and trendy hotel very near to the center of Lille

The first encounter in a hotel is often the most important one and we were lucky that we were welcomed by the extremely friendly Mathilde at reception. Very welcoming and informative check in. Also other staff at front office is very nice. Rooms where spacious, nice touch with free drinks in the mini bar. (we stayed in 502, a nice room in the corner of the hotel, giving it a different touch) Good breakfast...

Don't let yourself fool by the windows (which are quite ugly in my opinion), inside this hotel is great. The rooms are nice, but the staff is simply fantastic: friendly, helpful, always there to support you. The breakfast offers a lot of choices (even now during Covid-19). Recommended!

Hôtel itself is great and personnel is attentive. Windows could be a bit more sound proof as you really hear the street and there is no room looking at the back of the building.

Great staff and room. Lovely bed, lovely bathroom. Lots of complimentary drinks in the minibar! Gym is quite well equipped for a hotel gym; one multi station with several attachments, one treadmill, one cross trainer, two stationary bikes, several yoga mats, and an adjustment of very light dumbbells. Only one negative: the coffee machine in the room was pretty nasty. I had to run several cycles of...

Nice hotel. Very good location. Comfortable and spacious rooms. Good breakfast. Friendly and helpful staff.

We stayed here for one night. The Hôtel Mercure team gave homely hospitality in a sleek modern hotel. Comfortable bed, high quality bed linen and the best towels. Brilliantly designed rooms. Everything from the fresh high quality breakfast ingredients to the truly powerful shower made the whole experience one of my treasured memories. Will definitely be back.

Beautiful and comfy hotel. Right in the core of the walking area. Nice bathroom and nice to have robe and slippers

Very comfortable and spacious rooms, with excellent facilities. Tea and coffee facility, fridge and television in room. Self-service buffet style breakfast is plentiful.

Great hotel with great service but small space in rooms. Location is really centered in Lille!

Modern rooms in the middle of the city center. A nice view when you have a balcony

The room was as expected but breakfast was very disappointing. They had set the buffet like a kitchen so guests could feel at home. A nice idea sure, but it was nothing like my kitchen and so I skipped breakfast. I do not expect a hotel to be my house and I was expecting to be attended to so I could get on with work.

Very good hotel and staff. Near everything (metro, train, shooping, city center). Staff very responsive and willing to help you all the time, great amenities in the room. The only con is the acoustic isolation that allow some noises from neighbour rooms and from the hallway.

We recently had the pleasure of staying at L'Arbre Voyageur in Lille, and I can't praise the experience highly enough. The reception team, particularly Chiara, was exceptionally welcoming and helpful, ensuring a smooth check-in and always being ready to assist. The room was spotless, with impeccable attention to detail in the cleaning and maintenance, which made for a comfortable and relaxing stay...

Very nice hotel about 10 minutes from train/tram and less than 5 minutes to Central Place for restaurants and cafes and many major sights in this beautiful city not overrun by tourists! Room was very modern with a comfortable bed and good shower. Big screen smart TV (which I assume works). I had breakfast in the hotel restaurant several times and they have a great buffet with cheeses, fresh squeezed...

A beautiful hotel situated at the center of Lille. The hotel staff was very kind and helpful. The breakfast was amazing! The room we had was great, but be aware of mosquitos in the summer when opening the windows. All-in-all we can really recommend staying here, price-quality is sublime.

We booked a one night stay at this hotel in August. The room was clean and quite spacious. There is a parking garage right next to the hotel which was very convenient (we paid 15 EUR for 30 hours of parking). The location is amazing, you walk right into the old city center of Lille. Service was excellent and breakfast was super delicious. Would definitely come back.

Great hotel, modern and great size rooms. Clara at the front desk was amazing and super helpful. Had great recommendations for us and made our stay more pleasant. Close to the city center so you can walk everywhere and very close to the train station. Would stay here again!

Right next to the city centre (Grand plaza)! Lovely old style decor and furniture, even inside the rooms. Friendly and helpful staff. The roof top bar had a wonderful selection of cocktails and a great view of the Grand Place.

The rooms are spacious and very tastefully put together. When stepping out of the Hotel, you are just where you’d want to be for starting to explore the city. The rooftop bar has nothing to offer besides the view, understaffed and the staff that are there are either full of themselves or untrained. Edit 14. September 2024: Same experience with the bar, left after 15 minutes without being served

Great value. Excellent location and staffs are super friendly and welcoming. It's not a modern hotel by any means but the room was spacious and comfortable. Can't stress how good the location is. You are within 500m of a laundromat, grocery stores, dozens of restaurants, cafes, shopping mall, etc etc. We were able to walk to the hotel from the train station as well.

This hotel has zero soundproofing. The front desk called to complain that my kids were being too loud in the middle of the day. And then, we had to listen to loud partying and people in the streets for all hours of the night. The rooms are old. The front desk guy was nice and helpful and the location is great if you want to be right in the middle of it all.

Lovely square to eat and drink on. Made special while we were there in October 2021 because of the lighting on the buildings. Could still drink outside even this late in the year. Some places have heaters. The hotel is great for a few nights stay. Fantastic location right in the centre of things.

Nice, clean and cozy hotel on the center. We booked room with 3 bed for our daughter and the room was spacious. If you happen to get the room without view to the big square, you can ask the receptionist the key to the rooftop entrance. The view from the rooftop is magnificent!

We had a lovely stay. Staff were fantastic throughout, always helpful, fun and friendly. Location is brilliant. Hotel is well looked after and has lounging & leisure space. Room was well laid out, smart, clean and tidy. Loved the shower room as spacious and great powerful shower. Will definitely stay again

Comfortable, clean hotel in walking distance of old town, Xmas markets, shops, museums etc and with several nice restaurants nearby. Room good but could do with more clothes storage e.g. drawers. Staff on reception very helpful and pleasant. Breakfast OK but was very crowded one day; we had to wait and not at the time the hotel says will be busy. If travelling Eurostar you can just about walk it to...

The best meal I enjoyed during my two weeks in Europe was less than two blocks away!

The family mezzanine room layout was cramped if you have older children. It would have been a struggle if staying for more than 1 night. Also the bathroom was very small with the toilet separate. Excellent location right in the heart of the old town.

Room was small but nice. Service, okay. Location, great.

Lovely rooms with windows which actually open! Air conditioning worked brilliantly too. Really good buffet breakfast with hot and cold choices.

Had a great stay. It’s within walking distance of many of Lille’s attractions. The room was comfortable and spacious. The staff were friendly and helpful. There’s a safe in the room and received complimentary drinks which I appreciated. I’d stay here again without a doubt!

Good for a short stay. Has a decent gym which is very important for fitness-focused travelers. Room can be cleaner. And toilet is separate from the bathroom which is a bit strange.

Well located, clean and with pleasant spaces. Close to the center.

15 of us had a great weekend stay here. Hotel was clean with a good options for food and drink. Conveniently located only 20 minutes walk from Eurostar and close to lots of bars, restaurants and shops on there

Very good location in the heart of the city, very convenient ! A good hotel !

Weekend family trip Good location, nice room, car park nearby

Amazing breakfast Comfortable room and bed Parking on site Great staff

Beautiful hotel! The interior was designed amazing it would be great if they had more options for vegetarians (for their meals).

Lovely quaint historic building. They charge £20 to park which is far too much when you can more or less park 100 yards away after 7 pm for free overnight when the parking meters cease operating. Some nice bars and restaurants nearby but we ate in the splendid hotel restaurant. Excellent food, wines a bit pricey though. The entranceway to the car park needs a three point turn to get in unless you want...

Quaint hotel in the heart of Lille. Worth a visit. The rooms are comfortable and clean.

Stayed here for 3 days, 4 years ago during the 100 year anniversary of the Battle of Vimy. It was an amazing hotel. I will be back to visit post Covid

This hotel made our stay I cannot rave enough about this hotel. It's very beautiful and has a very interesting history to it. The staff were above and beyond and very accommodating. We kept on calling reception for various things and they were very helpful. We called up for some ice as it was very hot and then some light sheets instead of the lovely blankets and the receptionist himself came and...