Modica Palace Hotel in Modica

My daughter and I stayed at MPH for three nights in early July. While the hotel has some lovely features, our overall experience was unfortunately impacted by several avoidable issues. We were initially given a room with a window rather than a balcony, which was due to an error by the booking agent—not the hotel. We requested a swap, but no balcony rooms were available. That said, the room was clean, modern, and the beds were comfortable. We also really enjoyed the breakfast—fresh and well-prepared. The hotel is located in a fairly remote area, and with the on-site restaurant closed during our stay, we had to drive out every evening to find dinner. We stayed in Room 1, which is right next to reception. Unfortunately, this made for a very disturbed first night due to loud noise and what sounded like shouting during the night. We requested a room change and were moved to a room on the first floor, which was thankfully much quieter. On the second evening, we returned to the hotel around 10pm hoping to have a drink at the bar, but were told it closed at 8pm and only soft drinks were available. That night, however, we did manage to get a good night’s sleep. On our final night, we came back to loud music and a full DJ party by the pool and garden area. This was quite a shock, especially as we needed to wake at 6am for a four-hour drive to the airport and from the car in the UK. I called reception at 11:30pm to ask when the music would end, as the bass was extremely loud and disturbing. I was told it was a birthday party. When I pointed out that it was a Monday and some guests might have work or early travel, the receptionist replied that it "shouldn't affect me since I was on vacation." That response was disappointing and dismissive. Overall, this is a nice hotel with a great pool, good breakfast, and mostly polite, helpful staff. But the lack of consistency and poor communication about noise disruptions seriously affected our stay. Had I known in advance about these issues—particularly the late-night events and limited dining/bar options—I would have chosen a different hotel.

Terrible stay. We couldn't sleep because of loud music and noise coming from downstairs with children shouting. Early morning the staff were moving the chairs and tables, which we could listen very loudly from our room. As they knew that they were going to have a function They should gave us another room instead of the one which were offered, our intention of the stay was to relax not hearing every possible noise during the night till early morning!! I complained with the reception about the situation and she was sorry but she said she could't do nothing because she is an employee. It was the worst stay in the past 10 years that we have been visiting this hotel for many times over the years. No form of compensation was offered as a gesture of this very unpleasant stay. Hope the new management will take action on this.