Hotel Leon D'Oro

Very unfriendly staff, amazing how they can have any guests.
If you stay in the Hotel Contrade del Monti you are obliged to walk with all your luggage to the Leon´Oro and the same for the check out. If it is hot forget it.
The Concierge behaves like an arrogant nightmare, blaming the customer and I guess the word "apologize" is non existing in his world

Do not come here - completely overpriced for what it is. Not even real blankets, dumbest shower design, most unfriendly staff I have ever seen in a hotel (the staff there barks more than talks, we got yelled at 3 times before drinking our first cappuccino), bad breakfast in a stuffy room, more like a 1 star hotel

Extremely unpleasant receptionist who hated guests on sight from the moment of check in - this applied to only one receptionist as she spoke English. Any queries that were asked of her were met with hostility and a rude responses to myself and other guests and her negative tone was uncomfortable to deal with. She gave very poor directions to locationa and poor assistance every time. The bedroom was tiny and very dusty - I found a ball of dust by the wardrobe. Pillow cases were extremely threadbare and worn although clean. The hotel doesn't have an iron for guest usage and instead directed guests to a local linen shop. I'd suggest anyone considering Hotel Leon D'Oro to spend a bit more time researching other nearby hotels with more welcoming staff.