Club Esse Posada Hotel

The Hotel claim to be 4 stars which it is not true. Tables at the bar are all broken, personel barely speaks other language than Italian and you get different info from the reception depending on the person you ask. The senior women in the reception are not friendly and sometimes very rude. There is no option for late check-out at 12 even though check in is only at 4 o'clock... and believe me... they don't let you in before 4. I was there at 8 am and I could only enter at 4 - which I don t complain but don tt say you can t check out at 12 and lie that the Hotel is full (I saw many booking options online) if it is completely doable for the cleaning ladies to start cleaning your room at 12 as nobody get is before 4. The beach is quite small and the common bathrooms are not always clean and sometimes it lacks toilet paper. Beach food is awful and the kudos to Luca and Leonardo which where great serving us. They are responsible for a better grade. Another person in the bar was extremelly grumpy wouldn t smile and also no English at all. Music every evening was Ok, however I would suggest to finish at 22h as it would go until very late and we could hear very loud in our room. In 12 days, there was no chicken or cow meat in the restaurant, mostly fish and pork meat. Dinner was from 7h30 to 9 but if you arrive at 8.30 there are dishes that are not replaced. Food was good most of the time. Pizza was great and tasteful and the pasta as well. Not too much fruit ... Location is great, close to the Port and walking distance from the Hotel. For the rest, it was quite expensive for the service we got.

Booked through easyJet holidays. Hotel was certainly not a 4* probably 3* at best. Room assigned was nothing like the images shown on websites when booking, travelling as a couple we received a family room with bunk beds, two single beds and mattresses pushed together, MFI wardrobes, dated bathroom and the smallest ever shower, no WiFi in room. More like a hostel. We did request an alternative room within 24hrs of arrival but no support or solution from easyJet or hotel after multiple comms. Also every day pestered by cheese sellers around the complex on way to/from breakfast. Restaurant staff were rude on numerous occasions. Hotel is split into two areas and divided by road. Parking limited at peak times. Only positive would be location to town.

I could never recommend this place. Horrible stay in very dated rooms. Housekeeping was lovely but it ends there. Reception was rude and useless, as well as their hq offices. Waiting staff was some of the rudest we found, being shoved in the morning so they could pass through was not really expected in a 4 star facility. Please avoid.

Let me put up front that we sadly had no other choice for a last second booking for one night and normally I’d never book something

We stayed here for 1 night which was "ok". But this hotel is never a 4 stars hotel. BUT: The air conditioning does not work! We tried to call the reception from our room but no one answered. Then we went to the reception to complain about the air conditioning not working and we got the answer from the receptionist “today it's a problem, tomorrow it will work”. After reading many reviews about the non-functioning air conditioning, I doubt that the air conditioning works at all. All in all the hotel is outdated and we didn't have the feeling that anything would be renovated. The restaurant is very noisy and the breakfast was not very inviting. We just missed the love of doing this business at all.

This is in no way a four-star hotel. The rooms are carelessly and minimally furnished, everything is in mediocre shape, and there was an alarm going off at 7:30 in the morning that was built into the wall and hidden behind the closet. There is no WiFi in the rooms, just in the lobby. The pool closes between 1 and 3 PM and after 7 PM, when the sun is still out and it’s super hot. You can’t charge anything to your room but have to pull out your credit card for every single thing you buy at the hotel bar. Pool towels cost extra, and they expect you to wear a paper wristband the entire time of your stay, as if this was a concert venue. We were not happy!