Grand Hotel Palau

Very disappointing.
Up a steep hill from the main road with no access for our tour coach, then more than 40 steps to our room (no lift). A request for assistance to get our luggage up the spiral wooden staircase (no handrails) was refused. The room looked out onto an unkempt bank with litter. The floor in the bathroom was very slippery and there is a small step which blends into the flooring and so is hazardous. The bar remained closed throughout our visit and meals other than breakfast are not available. No tea or coffee making facilties. Earlier comments about the disgraceful bags of domestic waste in the street nearby are still true - although this is not the fault of the hotel, any self-respecting hotelier with an interest in attracting repeat custom would get something done about it!
On the positive side the air-conditioning was excellent. The front terrace has a beautiful view across the bay to Maddalena Island and the buffet breakfast was good. Top marks to the staff who organised an early breakfast for our departure despite the male receptionist's assurance that it couldn't be done.

Unfortunately, this hotel is NOT CLEAN. We had BED BUGS in the room and had to leave prematurely. I got a severe allergic reaction and had to go to the emergency room as my whole body was swelling up & I had difficulty breathing. This is definitely a HEALTH RISK and I do not recommend booking here unless they fix it. We had to rearrange the rest of our vacation because of this incident. What a pity because this was our first hotel in Sardinia and it had a lovely view.