Hotel Principe

Interior is beautiful.
But still I felt negative vibes. No energy in the air.
We stayed only for night, left the place early morning so can't comment on service part. But I won't suggest it if you have better options at some other locations which have more cheerful surroundings, where you can roam around. There should be some youthful excitement in the air when you are on vacation. It was completely missing in this hotel

Surely the people were not friendly at all. Facilities were minimum and the breakfast was not good. We had to use plastic spoons and forks. It's supposed to be a 4 Star hotel !!!
I am surprised at the the response of the owner to one of the reviews. How rude one can be !!!
No wonder the staffs are treating us the way they are...

Very rude people, they are not happy in this place, 4 stars hotel with plastic cutlery, never seen it, poor breakfast, for English people, I do not recommend, all group was not happy, never again it is a shame because the hotel is beautiful, not the right people there.

This hotel is NOT modern, unless that description on their website was written in 1840. The same decade as the multi-coloured, mismatching sofas that adorn the reception area. Just a couple of points to mention: - The lights in the bathroom are on a timer so be prepared to do the YMCA and wave your hands above your head if you don’t want to lather your bits up in the dark. - The air conditioning doesn’t work. - They do not provide irons for use, though they will happily provide an ironing service: unfortunately I had a party to attend that night and couldn't wait the three day turn-around. - The bedrooms are decorated in a post-tasteful style, and my room had a painting of a semi-naked woman which appeared to have what I suspect was an additional contribution to the face from a guest. Wallpaper peeling off. These rooms are truly a sight to behold. - When you order a drink be prepared to walk to reception to pay and then walk back to the bar to collect your drink. Don’t rush as the drink won’t satiate any thirst you develop, the only thing their Prosecco will satiate is a desire to move onto your next life. - In the bathroom you have a choice between a towel or a tea-towel: yes that’s right. Your room comes with two tea-towels. So if you’re in a rush to get on holiday and only half finish your dishes, don’t stress - bring them with you. If you liked the hotel in The Shining, this is the place for you.

I hate leaving one star reviews because we live in an imperfect world but this one was well deserved. Unfriendly staff and a really poor area to stay at. I took my senior parents on a trip through an agency that takes people their age on a trip to Rome. The hotel was chosen by the agency and was by far the worst hotel I stayed at in my entire humble life. The hotel advertises 24/7 room service but when I wanted to order food to go from the restaurant I was told by the waiter it will be the meal extra 10 euro to take it. I said, strange but OK, then she proceeds to call the hotel manager who tells me it is now 30 euro. I get a bit annoyed but said OK and he tells me that he can’t do it because he has carpet in the room? Now I pride myself to not look like a bum neither my relatives, however you could definitely sense the discriminatory way they addressed the entire group. Sometimes luck works in mysterious ways because that night I got the worst food poisoning from their restaurant food and I was glad I didn’t buy the extra meal. I told the front desk in the morning about the issue and suggested maybe they want to look i to it- they said- sorry it was only you. Next day we decided we will go to eat at the pizzeria across the street but for second night in a row the pizzeria had no pizza. Lol. We had no car se we went to the convenience store next to it to get something small. We managed to get some dried up ciabatta and sausage to snack on. Store staff was very rude too. I used to work as a tour guide and I’ve built my tolerance toward mishaps- I’ve travelled quite a few places but this hotel and the area was by far worse than any other place I’ve ever been to. If you stay there a week with no car you’d probably celebrate the next time you see a Super 8 motel or a 711 store. Stay away people! Considering the dirty bathrooms, slippery floors, light sensor shutting off on you while you sit on the toilet- This place should be shut down by the health department and definitely have no more than 1 star to brag about. And they definitely need a new hotel manager and staff. Ciao.