San Paolo Al Convento

This Harborside hotel was formerly a convent. I may have gotten the Abbess' room. It was enormous, as was the bathroom. The shower was a bit compact and I couldn't prevent water from drenching the bath mat. The armchair seat also was quite low with a lot of give. Probably needs work. Carpet in the lobby and other public areas either needs a deep cleaning or replacement, but was fine(if dated) in the rooms. Wifi worked well

Fabulous week spent in this hotel the staff couldn't have been more helpful especially Sara, Carmel & Alfonzo

We booked a room with a sea view and we got a lovely room with terrific views over the port. Staff were always friendly and polite. The buffet breakfast, which we took in the courtyard, was very good.

Unfortunately we had only one night in this beautiful former convent. Beautifully restored and turned into an excellent hotel, we would happily have stayed longer. Wonderful views from very spacious and comfortable rooms, plus a really excellent breakfast and charming staff made this a very pleasant stay in beautiful Trani. We'll be back!

April 2017 Ok....so lots of improvments and really great and friendly staff!

Everything great especially breakfast BUT please they need to allow english speaking guests the opportunity to watch English language TV channels.!

And also you need to explain very clearly in the rooms, which channel this would be on.

This is not a big demand. This is a VERY reasonable request.

Many thanks to Teo and Anna Maria for all their help AND the staff working in the breakfast room. We all really appreciate what you do many thanks...

I stayed her in Sept 2016 - perhaps many of the issues have been corrected.
CONS:
Reception staff can be brusque, disorganised and unhelpful and not as efficient as they could or should.
Numerous issues such as air-conditioning systems not working correctly or as they should. Various things broken in the room, lights not working. Whose checking all these kinds of things?
Its also not acceptable in this day and age to have a TV with no english language channels. FIX IT! SPEND SOME MONEY TO SORT OUT THESE RELATIVELY MINOR ISSUES. Many things in the rooms are broken , old or in need of a refit, renovation, replacing. IF a guest informs reception about these issues then it is expected that these will be fixed, If it cant be then reception needs to then inform the guest. THIS IS VERY BASIC CUSTOMER SERVICE AND COMMON COURTESY. THIS IS NOT RUSSIA THIS IS A MODERN DEVELOPED CIVILISED WESTERN EUROPEAN COUNTRY.
Somebody needs to go through each room and the hotel in detail and make a note to what needs to be done
You'll also need to be aware that the noise from the harbour, if you happen to have a room which looks out in this direction is very loud. This is especially more of a problem if the air-conditioning is not working

Nothing wrong with breakfast and some lovely rooms in an historic building in a very lovely city.

Staff try hard. The owners need to spend some money. Hotel has not lounge area or bar area.

Room Tip: harbour front rooms can be noisy at night and wkends if windows needing to be open

I could get use to be a MONK there... Monastery or Harry Potter flair includet... It's a different experience to lodge here with the right amount of Luxury....

Hotel beautifully restored staff great the breakfast supurb. No restaurant or bar.
Very central to everything overlooks port and its many cafes, restaurants and bars.