Veranda Grand Baie Hotel & Spa

Rooms and prices










Description
The hotel belongs to hotel chain of Veranda Resorts. This charming hotel with a Creole charm, located on the Northern coast of the island of Mauritius.
Built: 1982
Renovated: 2010
Location: 57 km from the airport of Mauritius, on the North coast.
Consists of one 1-storey buildings and eight 2-storey cottages.
Only 94 rooms.
Beach: public sandy beach of Grand Baie, the first coastal line. Umbrellas, chairs, towels – free of charge.
Food:
- The restaurant “La Baie” offers a variety of dishes, including vegetarian options, service at the pool.
- Marlin Cocktail bar – offers a wide range of beverages and light snacks from noon to 8 PM.
All Inclusive includes:
- Breakfast, lunch and dinner in the main restaurant
- Afternoon tea/coffee and pancakes
- Soft drinks, juices, mineral water, local beer, local alcoholic drinks and cocktails, a large selection of wines on the wine list and house wines in the glasses – is served in the bar from 11.00 – 23.00
- Mini bar rooms available: soft drinks, local juices, water and local beer.
- For guests leaving the hotel for the day, enjoy a picnic basket
On the hotel territory: 2 restaurants (1 a'la carte) , 2 bars, 1 meeting room (45 persons) , 2 outdoor pools, 1 tennis court (hard court) beauty salon , Barber, SPA center , medical services , Laundry , car rental
Attractions: fitness centre , tennis court , tennis court lighting , tennis racket, table tennis, Darts, beach volleyball , Windsurfing , snorkeling, glass bottom boat, massage / fee, charge tennis balls, Billiards for a fee, fee fishing, diving fee, charge water skiing, catamaran extra charge
For children: children's section in the pool, mini-club (age 3-11 years), Babysitting service (on request) , children's menu (on request), baby bed (on request)
The territory area is 20000 sq.m.
The distance to the nearest airport is 57 km.
Policies and conditions
- Children of any age are allowed.
Children up to and including 1 year old stay for free when using an available cot.
Children up to and including 1 year old stay for free when using an existing bed.
No extra beds are available.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. - WiFi is available in public areas and is free of charge.
- Pets are not allowed.
- Free private parking is possible on site (reservation is not needed).
- Payment options: American Express, Visa, Euro/Mastercard, No prepayment
- Check in time: 14:00-20:00. Check out time: 10:00-12:00.
Services and facilities
- Shopping on site
- Air conditioning
- 24-hour reception
- Currency exchange
- Smoke-free property
- Newspapers
- Ticket assistance
- Gift shop
- Garden
- Television in lobby
- Terrace
- Fire Extinguisher
- Non-smoking rooms
- Room service
- Family room
- Minibar
- Accessibility features
- Ironing
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Bar
- Breakfast
- Buffet breakfast
- Breakfast in the room
- Restaurant
- Restaurant (buffet style)
- Free Wi-Fi
- Internet access
- Airport transportation
- Car rental
- Transfer services
- English
- French
- Tour assistance
- Library
- Bike rental
- Billiards
- Hiking
- Fishing
- Sun Deck
- Ping-Pong
- Parking
- Swimming pool
- Outdoor pool
- Beach facilities
- Water sport facilities
- Private beach
- Pool facilities
- Beach/pool towels
- Next to the beach
- Business center
- Event facilities
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Diving
- Darts
- Cycling
- Snorkelling
- Fitness facilities
- Gym
- Massage
- Beauty services
- Spa
- Playroom
- Babysitting and childcare
- Children's playground
- Children swimming pool
- Family/Kid Friendly
- Pets Not Allowed
The hotel is located on first line from the shore.
The nearest beach is located on the distance of 180 m. It takes 3 minutes To the beach!
Street view
Video: Veranda Grand Baie Hotel \u0026 Spa 3* - Mauritius
Map
Reviews
It is a small hotel, not so many rooms, boutique style hotel with a beautiful creole style decoration.
We request special food for breakfast which are served everyday with love. We really appreciate and was a really kind gesture.
We had a nice room and was clean and well done everyday.
We had nice outings as well recommended by the ream of the hotel. We recommend the hotel.
It is a family friendly hotel.
Pros:
• Excellent location: The hotel is right on the beach and just a short distance from the lively center of Grand Baie, making it easy to explore the area.
• Welcoming staff: The team at reception and around the hotel generally offer a warm welcome, which adds a nice touch to the arrival experience.
• Range of services: There is a good variety of services offered on-site, which gives guests plenty of options for relaxation and entertainment.
• Good value for money: The pricing is competitive for the location and facilities, making it an accessible option in the Grand Baie area.
• Tastefully decorated rooms: The interiors of the rooms are pleasant and well-maintained, creating a comfortable atmosphere, whilst the bed (mattress) itself wasn’t very comfortable.
Cons:
• Underwhelming catering: The food experience was disappointing, with very small portions and quality that didn’t meet expectations. I asked for soft boiled eggs at breakfast and received eggs that weren’t cooked enough.
• Noise issues: Rooms are not well insulated, and conversations or movements from neighboring rooms or the outside can be clearly heard, which affects rest and privacy.
• Limited views: Despite being beachfront, most rooms do not offer sea views, which might be a letdown for some guests.
• Inconsistent WiFi: Internet speed and coverage across the hotel were unreliable, which can be frustrating, especially for those needing connectivity.
• Staff competence: While friendly, some staff members lacked proper training. The check-out process was disorganized, with errors in the invoice. Additionally, the client survey system was either not working or unfamiliar to the reception staff.
Overall:
Hotel Veranda offers a great location and good value, with warm hospitality and pleasant decor. However, there are areas that need improvement, particularly in terms of food quality, soundproofing, and staff training. It may still suit budget-conscious travelers who prioritize location.
From the moment we arrived at Veranda Grand Baie Hotel & Spa, we were enveloped in a sense of genuine warmth and hospitality that truly set the tone for our entire stay. The welcome we received from the staff was nothing short of amazing – warm smiles, gracious greetings, and a sincere eagerness to make us feel right at home.
The check-in process was one of the most intimate and pleasant we’ve ever experienced. Rather than feeling transactional or rushed, it was relaxed and personalized, making us feel like valued guests rather than just another booking. We appreciated the attention to detail and the thoughtful way everything was explained to us.
Throughout our stay, every member of the staff continued to impress us with their friendliness and professionalism. Whether we were passing by reception, dining, or simply relaxing on the property, we were always met with warm greetings and helpful attitudes. It’s clear that the staff take real pride in creating a positive experience for guests, and it made a big difference in how enjoyable and relaxing our time was.
We left feeling incredibly refreshed and well taken care of, and it’s largely thanks to the incredible team at Veranda Grand Baie. We can’t wait to return – not just for the beautiful surroundings, but for the people who made our stay truly special.
The hotel's atmosphere was consistently welcoming and friendly, which we truly appreciated. It provided a quiet and peaceful base for our time there, which was exactly what we were looking for.
While we didn't participate extensively in the offered entertainment programs ourselves, we noted there seemed to be a good variety available for guests. The presence of a well-maintained gym and activity areas was also a plus.
A particular highlight was the exceptional service from our housekeeper, Vimah. Her genuine friendliness was evident and very much appreciated. She maintained our room to an excellent standard – it was consistently well-maintained and clean, always feeling fresh, almost like returning to a newly prepared room each day. We are sincerely grateful for her attentive work.
We are also pleased to note that the few specific requests we did make during our stay were handled promptly and efficiently by the staff.
This was a comfortable and hospitable stay, and we would certainly recommend this hotel.
We came back 6 years later to the Mauritius 1st time to Veranda Grand Baie, we are happy to be back and we are so amazed how the staff are so helpful and kind.
We are glad to experience such hospitality, my wife got injured and you people take good care of us and we are grateful for that.
The ambiance is great, chilling vibes and thanks to the staff.
A recommendation, maybe before closing the bar asked the guest if they want to take another drink.
Starting with the good, the location is fantastic—right by the beach with beautiful views and easy access to local attractions. The hotel itself is well-designed and has a nice ambiance, making it a great place to relax.
However, the service was extremely slow, from housekeeping and restaurant service. We also encountered a cockroach in our room, which was concerning. Adding to the frustration, the hotel did not give us the exact room we booked, which was disappointing after a long journey and they didn’t even compensated us with any good things or services. Basic amenities like a toothbrush were missing bring yours, and the cleaning service took a long time to attend to requests, towels old and used 1000000 times. The attitude of the workers was very rude and not helpful.
Overall, while the location and setting are great, the service and cleanliness need serious improvement. If management improves these aspects, this hotel could be a much better experience.
Thorough the whole vacation the personal was very kind, helpful and polite. The rooms are big and very nicely decorated.
The food was amazing, every night there is Live music.
They provide a lot of free activities that you should definitely try out, like scuba diving, rum tasting, glassbottom boat drive and sports.
We would totally recommend it!
Little touches they did for our honeymoon were great.
Also a great location for beaches and a very short walk into Grand Baie.
Highly recommended
However for all the good points there are a few. Not so good points. If you are looking for a holiday where there are lots of activities and late night bars and dancing the night away, this is not the place for you. Our last night the bar was closed at 22.30 and the entertainment stated that he had complaints regarding music being played too late into the evening!
Not enough parasols by the pool.
First few days of our holiday was struck down by an upset tummy, concluded it was possibly food poisoning, I had only eaten eggs for breakfast. Stayed clear of eggs until last day has an omelette and struck down again 😒. Drinks in the bars were confusing. If you wanted a beer and not bottled you had to go to the beach bar and last night had run out of certain drinks.
We will be sad to go but returning to our lives back in UK feeling relaxed and refreshed.
Frequently asked questions about Veranda Grand Baie Hotel & Spa
How much does it cost to stay at ?
The cost of living in depends on the date, rate, number of guests etc. Enter your dates to see prices.
Is it far from to the nearest beach?
It takes 3 minutes to reach to the nearest beach.