de Esperanto Sanatorium & SPA in Duszniki Zdroj

A tragedy, there is nobody at the reception, we called the owner several times, we spent at the reception
one hour waiting, the hotel may be nice, but its heyday is long over
The owner, an elderly man under 80, takes the prices off his head, says something else, and at the end he counts differently, the swimming pool: open from 10 a.m. to 9 p.m., water not the best quality, cold, the jakuzii does not work, smells musty, everything is still turned off, you have to ask about everything and to ask, the owner said that he allowed us to play pool exceptionally (because it is only a breakfast room), even though there are no balls, there is nowhere to dry the towels, so still wet, the service ladies are tired because they are ready for everything, you have to come to breakfast after opening it because later empty on the table, I would not recommend in general, 1 * level hotel, shame about the money, nothing worth attention and money there

Service hopeless I booked the hotel much earlier after the guest's arrival was looking for a room we had to wait until the rooms were ready, the heaters do not work in the rooms, there is nowhere to dry the towels for which you had to ask for a few times, no remote control for the TV and room door handle (on tv 4 TVP programs) it is enough that you leave the pool for a moment and immediately turn it off, the sauna does not work, the pool is not working, we could not use the pool because the owner was watching the game, the gym equipment is broken (if you can call it a gym) wifi works poorly, no coverage or pops up with no internet, poor breakfasts, at 20:30 the guest silences you because it's too loud at the pool, a general failure