Hotel Galicja Wellness & SPA

The rooms were lovely. The bathrooms reeked of sewage, I think that was coming from the sink. The hallways are dark, dreary. The bar staff was very kind and spoke good English. The receptionist with short hair was very helpful. The other receptionist was not nice. I am an American citizen born and raised, with Hispanic descent and, I'm lesbian. It was obvious this female receptionist did not want to help me. She spoke English..I asked her if the massages were part of the hotel price..she looked at me..bulging eyes, as if I was a fool. I repeated my question, perhaps she didn't understand me. She did. She was obviously bigoted. Many people around this town are. Beware if you are of color or LGBT..this area is not safe. The entire hotel and area has horrible energy. Dark. I never felt safe once there. Except when my room was locked and I barricaded the doors. I've traveled to a few countries..never felt this at any hotel or location.

The hotel is so close to being very nice. It's clean, honestly beautiful, and the spa is gorgeous. However, my experience left a lot to be desired. At the spa, I was only given one small towel for my massage, the saunas, and the hot tub—there were no others available. After my massage, I ended up with a terrible bruise (see picture).

The room had its issues too. The air conditioning didn’t work, and when I asked the front desk for help, they rudely offered to send fans, saying that was all they could do. To top it off, the shower didn’t drain properly.

This place has the potential to be amazing, but it needs to address these issues to truly offer a great experience.

The main ground floor lobby is air conditioned but the guest rooms are not. OK I understand this is Europe and not all places are air conditioned, but at least a fan should be in every room. Our room had neither.

Breakfast is very limited compared with other hotels in Poland. For example, they serve pancakes covered in thick cream. Why not just have the pancakes available and the cream available seperately and let the guests decide how much cream they want? There is NO fridge in the hotel room. When the room is not air conditioned, keeping some cold water in the room's fridge would be really a great idea. But this hotel doesn't have that either.

Restaurant on the ground floor was very good.

We did not try the spa facilities so I can't comment on that.