St. Lukas Medical & SPA in Swieradow Zdroj

Outdated and smelly
What looked like a lovely hotel on pictures was a very outdated hotel in person. It was incredibly dated and smelt. The location however was really good in a lovely town.
Our room was basic and had a balcony. Unfortunately the balcony overlooked a building site which was a shame. The worst part was the bathroom, besides being outdated it smelt awful. The smell was like sewage and each time someone else used their bathroom it gurgled back in ours. We also had a clump of black hair in our bed. Breakfast seemed like a bit of a free for all, but was adequate. The orange and apple juice was watered down and untasty. Overall, we wouldn’t return to this hotel but would return to the area.

Stayed for prolonged weekend. I'm no expert at welness/SPA hotels but this was just a miss.

Good things first. We were able to pay the city tax in CZK instead of PLN. It's sad guests have to pay in cash but I guess this is how city wants it. Staff was friendly. Everything was clean. Rabbits in the garden were cute. During dinner you can get water and tea as part of it.

Now the bad things.
- Paying extra for parking and 6 EUR. No other hotels around have this. I didn't pay it and parked at free parking around the corner so I highly recommend doing the same.
- It is far from 4 star hotel. 3 stars at most. Stay with dinner was fairly expensive compared with other hotels around so I expected bit more. Rooms were clean but furniture worn out. In the TV only german and polish channels (or russian but from german side). I don't think it's that hard to arrange czech or english channels considering at least 30% of guests must be czechs.
- SPA is a joke. There are three saunas and on small indoor pool (forget about swimming) and one jacuzzi (absolutely impossible to get into it without waiting) for whole hotel with capacity of what.. 200 or 300 guests? As a bonus sauna is opened only from 17 to 22. During dinner. Why can't be sauna running whole day is beyond my understanding. There is no reservation list either.
- Breakfast was just a crowded mess. All tables taken. Noise. The queue for coffee machine to get the decent bean coffee. Grapefruits or melons are not being refilled. There is nothing sweet except for some home made bakery (one type) and musli. Bread wasn't fresh. Facilities just not prepared for the amount of guests.
- Dinner was calmer as not everyone has it included but the selection of food was nothing great for the price. Two types of meat, two types of soups. Spaghetti and some leftovers from breakfast.