AC Hotel by Marriott Wroclaw
Rooms and prices
Description
Mini-hotel opened in 1875. In this mini-hotel 91 room.
Policies and conditions
- Private parking is possible at a location nearby (reservation is not possible) and costs PLN 40 per day.
- Children of any age are allowed.
Children up to and including 12 years old stay for free when using an existing bed.
No cots are available.
No extra beds are available. - Pets are allowed. Charges may be applicable.
- WiFi is available in public areas and is free of charge.
- Payment options: American Express, Visa, Euro/Mastercard, Diners Club, JCB, No prepayment
- Check in time: 15:00. Check out time: 12:00.
Services and facilities
- Shopping on site
- Computer
- Air conditioning
- Elevator/lift
- Smoking areas
- Currency exchange
- Smoke-free property
- Newspapers
- Ticket assistance
- Gift shop
- Garden
- Television in lobby
- Terrace
- Fire Extinguisher
- Reception desk
- Electric car charging
- Non-smoking rooms
- Room service
- Family room
- Cable TV
- Minibar
- Hairdryer
- Alarm clock
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Bar
- Coffee/tea for guests
- Breakfast
- Cafe
- Restaurant
- Free Wi-Fi
- Car rental
- Airport transportation
- Transfer services
- English
- Multi-language staff
- Tour assistance
- Library
- Hiking
- Parking
- Parking nearby
- Garage
- Indoor Pool
- Business center
- Event facilities
- Fax machine
- Conference Hall
- Fitness facilities
- Gym
- Massage
- Sauna
- Spa
- Playroom
- Babysitting and childcare
- Pets allowed
- Extra decontamination measures
- Personal protection equipment for guests
- Additional measures against COVID-19
Video: AC Hotels by Marriott Wrocław
Map
Reviews
I realized when we were traveling to Poland from Scotland that I had inadvertently double booked our nights in two cities. When I realized this it was only 24 hours from our stay. I tried to get in touch with hotel management but had wifi issues and was unable to. But I thought we could deal with it when we got to the hotel.
I explained the situation to the front desk when we got there and she said unfortunately I would be charged for the full night I did not stay and also for the breakfast we paid for but didn't eat. I sent a note into Marriott reservations and got a reply back that they could not do anything and I would be charged 100% for the night.
I understand this was totally my fault, but since the hotel was almost empty, and I have been such a long time loyal Marriott customer, that at the very least they could give us a discount on the second night, or some kind of reprieve. Not possible, they said, but they could upgrade us from a standard room for free next time we stayed there. That is something I already get with my Marriott Gold status so not really helpful.
We also had no linens for the pull out couch which we needed as there were 4 of us in one room with a king size bed. We were able to get those from the night manager who actually also offered us breakfast the next morning for the inconvenience. When I explained we'd been charged in full for the night we didn't stay she also offered us a pool pass for the following day- so she was very nice and accommodating. Reservations seems to be a different arm and it's a shame because Marriott corporate policy seems wonky here.
- The staff, especially towards regular visitors and Marriott Bonvoy members, made my stay memorable with a nice gift of desserts and a room upgrade.
- All rooms I've stayed in were well-maintained and fresh, without any noticeable issues.
- The inviting spa zone with two saunas adds to the overall positive experience.
- The staff's excellent hospitality is evident in their readiness to address any requests.
- The hotel's perfect location, just 3 minutes from the city center (Rynek), enhances its appeal.
Suggestion for improvement about the restaurant: While I appreciate the delightful dishes, it would be more convenient for guests if Marriott Points could be earned regardless of the billing method, not only when the bill assigned to a rented room, allowing for flexibility when visiting with friends.
Location also great but what makes this hotel was the staff. Reception was welcoming, and the staff at Fuego restaurant were amazing. Always ready to give me a carafe of water to bring back to my room after going running - saved having to find bottled water at shops.
Also stop by the bar for a wine - staff is very knowledgeable and the argon dispensers are nature the wine by the glass is always fresh.
The one thing I wish they would fix is the stairs to the lobby. If you're having stairs you really need to have a bell man and they don't have that. Asking the young people at the lobby to help you with luggage in a busy lobby doesn't feel right.
Having said all of that, I'm a repeat customer and I probably will come back again. It's a clean and well run property.
Frequently asked questions about AC Hotel by Marriott Wroclaw
How much does it cost to stay at AC Hotel by Marriott Wroclaw?
The cost of living in AC Hotel by Marriott Wroclaw depends on the date, rate, number of guests etc. Enter your dates to see prices.
Which sights are located near AC Hotel by Marriott Wroclaw?
The nearest sights are: Town Museum (430 m), Wroclaw Market Hall (1.1 km) and Raclawice Panorama (1.3 km)
Which room categories are available in the AC Hotel by Marriott Wroclaw?
You can book Other, Economy room, Standard room, Standard room with city view, Standard room with view, Standard room with balcony, Standard room with balcony and with city view, Standard Single room, Standard Single room with balcony, Standard Double room, Standard Double room with balcony, Standard Single room with courtyard view, Standard Single room with view, Standard Double room with city view, Standard Double room with courtyard view, Standard Double room with view, Standard Double room with balcony and with city view, Standard Double room with balcony and with view, Comfort room, Comfort Double room, Comfort Double room with balcony, Comfort Double room with courtyard view, Comfort room with view, Comfort room with balcony, Comfort Single room, Comfort Single room with balcony, Comfort Double room with city view, Comfort Double room with balcony and with city view, Comfort Single room with courtyard view, Comfort Double room with view, Superior room, Superior Double room, Deluxe room, Deluxe Double room, Grand room, Grand room with balcony and with city view, Junior Suite, 1 Bedroom Junior Suite, 1 Bedroom Single Junior Suite, 1 Bedroom Double Junior Suite, Double Junior Suite, Suite, 1 Bedroom Single Suite with balcony, 1 Bedroom Double Suite with balcony, Double Suite, Double Suite with balcony, 1 Bedroom Double Suite, Apartment, Apartment with balcony, Single Apartment, Double Apartment in the hotel. Please check room availability by choosing your dates
What are the check-in and check-out times at AC Hotel by Marriott Wroclaw?
Check-in at AC Hotel by Marriott Wroclaw is possible from 15:00, check-out is until 12:00.