Campanile Wroclaw Centrum

Disappointed after staying here for one night. Twin room is a room with two separate beds that has been put together. Smell of old dirty carpet is something that stays in your nose for the next few days. It’s really middle range hotel. Reception is nice and breakfast was pretty good.

PROS:
Location: Walking distance from Wrocławia mall and railway station, though the hotel is a bit secluded but many good eating joints 500m away, also has aquapark nearby, close to office area
Staff: mostly friendly and cooperative
Cons:
Cleanliness is poor as one of the towels we got was dirty;
condition of the room and equipments is worst, broken door knobs and shower head;
AC was not working in the room, but thankfully the staff on the reception was good so she quickly changed our room;
Also not suitable if travelling babies as the don’t have baby cots; also they played sirens/fire alarms randomly during the day without notice for ‘Test’ purposes which made it difficult for babies to fall asleep

Overall it was a poor experience but thanks to location and proximity to office and malls that made the stay bearable; there are other options available in similar price range so would suggest to check those first.

We have visited this hotel with the group of sportsmen during weekends on 10 Dec till 13 Dec. Our organizer who booked it for us before ,told us that the price mentioned in booking is not 50 Euros,but it's much higher , it's120 Euros per one room,because of holidays in Wroclaw. We clearly understand that the situation is quite tricky ,BUT why the reception confirmed on the 10 of Dec to one of the member of our group that the price for the room per one night was 120Euros,but not 50Euros as it was stated in Booking.com? Whom to believe? Booking .com or organizer from Lviv and receptionist?

I had a booking for Campanile in city centre. When arrived, I was informed (without any earlier notification) that I'm being moved to another hotel. The reason stated was flooding of the room, which I could understand was emergency. The staff at reception apologised and said I'm being relocated to a hotel nearby, which I understood. The "nearby " hotel was 5km away from city centre.
I later phoned Campanile to ask about the distance and any refund for costs of transportation and clear inconvenience. They informed me that not even partial refund is being offered and they can't do anything. Also, this time the reason given for relocation was overbooking. Send an email with complaint, no response after 7days. Extremely poor management.