Mercure Wroclaw Centrum

Rooms and prices






Description
Mini-hotel opened in 2000. In this mini-hotel 151 room, 6 floors.
Policies and conditions
- Children of any age are allowed.
Children up to and including 11 years old stay for free when using an existing bed.
Children up to and including 12 years old stay for free when using an available extra bed.
No cots are available.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. - Pets are allowed. Charges may be applicable.
- WiFi is available in all areas and is free of charge.
- Public parking is possible on site (reservation is not needed) and costs PLN 65 per day.
- Payment options: American Express, Visa, Euro/Mastercard, Diners Club, JCB, No prepayment
- Check in time: 15:00. Check out time: 12:00.
Services and facilities
- ATM
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Gift shop
- Express check-in/check-out
- Television in lobby
- Terrace
- Pharmacy
- Fire Extinguisher
- Bridal suite
- Non-smoking rooms
- Soundproof rooms
- Room service
- Family room
- VIP room amenities
- Smoke Detector
- Cable TV
- Minibar
- Hairdryer
- Flat-screen TV
- Shower/Bathtub
- Shower
- Wardrobe/Closet
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Dry-cleaning
- Shoe shine
- Luggage storage
- Telephone
- Bar
- Coffee/tea for guests
- Breakfast
- Buffet breakfast
- Breakfast in the room
- Cafe
- Restaurant
- Kitchen
- Bottled water
- Kettle
- Free Wi-Fi
- Shuttle
- Transfer services
- English
- Polish
- Tour assistance
- Hiking
- Parking
- Garage
- Business center
- Event facilities
- Fax machine
- Meeting and presentation facilities
- Conference Hall
- Cycling
- Fitness facilities
- Gym
- Doctor
- Massage
- Spa
- First Aid Kit
- Pets allowed (under 5 kg) (surcharge)
- Temperature control for staff
- Personal protection equipment for staff
- Extra decontamination measures
- Temperature control for guests
- Personal protection equipment for guests
- Contactless check-in and/or check-out
- Additional measures against COVID-19
Street view
Map
Reviews
Like the other Mercure hotels, this one is well prepared; more precisely, the spacious, clean rooms, and also the linen, towels..bathrooms.
What I didn't understand is the fact that in the room we only had one pair of slippers and a bathrobe, for three people?!
I also highlight the "well prepared" bar and breakfast.
A positive point is that on each floor there is a filtered water machine (free), which can give carbonated or plain water (according to preference).
As a minus is the parking which is quite limited as free.
What sets the hotel apart is their brilliant staff. Every staff member I met went above and beyond to help me. Due to my bad back I had to be in a wheelchair during the entirety of my stay - nothing was too much trouble for the kind staff and I will remember their kindness forever.
Strongly recommend this hotel.
Anna is an impeccable Housekeeper i could tell when she did our room. Breakfast 5 star, we enjoyed the local delicacies and also other delicious foods. 10/10 .
Our room was perfect for a family we had enough space to relax and for our kids to play. And the city view was exceptional.
10/10 we loved our stay. Keep your work up and standards high as i’m really impressed.
The only reason the room didn't get a 10 was the price changed from the original price given when we reserved, we selected the 'pay when you arrive' but hadn't realised the price could rise over that time. It wasn't a lot but not what we expected.
- very clean
- nice toiletries
- great lighted makeup/shaving mirror
- safe for valuables in room
- very nice breakfast buffet
Not so great:
- the toilet seat in our room did not quite fit the toilet so that one sat always a bit in contact with the actual porcelain toilet. A bit of a yuck factor.
- while the bathroom looked nice and the shower was spacious, the water pressure was not good. Only one setting generated a bit of pressure and regrettably that was the one with the smallest water spray, making showering or washing ones hair quite tedious.
- even though our room was on the 5th floor, we could hear the constant comings and goings of the trams outside.
- the area where breakfast was served was cold and drafty.
- the main negative factor for me were the mattresses which were way too soft and also sagging to a point were one involuntarily "rolled" to the edge. We were honestly happy to leave these beds behind.
General:
While the hotel is in an ok location (one can reach the Rynek and Old City by foot), getting to these places is not always fun. The shortest way is to use a tunnel underneath the huge intersection at which the hotel is located. We noticed that the tunnel as well as the street on the other side were hangouts for addicts and/or homeless people of all kinds, some shaking violently and having wet themselves. We always made sure to be back at the hotel before shops closed (9 pm) so that there was still enough foot traffic. It just did not feel that safe.
Next time in the city, we would likely choose a different hotel. 3 stars, but in our opinion far from 4 stars.
Frequently asked questions about Mercure Wroclaw Centrum
How much does it cost to stay at Mercure Wroclaw Centrum?
The cost of living in Mercure Wroclaw Centrum depends on the date, rate, number of guests etc. Enter your dates to see prices.
Which sights are located near Mercure Wroclaw Centrum?
The nearest sights are: Raclawice Panorama (410 m), Wroclaw Market Hall (440 m) and Town Museum (510 m)
Which room categories are available in the Mercure Wroclaw Centrum?
You can book Standard Double Family room, Classic Double room, Classic Double New room, Privilege New Double room, Double Apartment, Double Apartment with balcony in the hotel. Please check room availability by choosing your dates
What are the check-in and check-out times at Mercure Wroclaw Centrum?
Check-in at Mercure Wroclaw Centrum is possible from 15:00, check-out is until 12:00.