Jayleen Clarke Quay Hotel

I give it 1 star for the first time.

The hotel is in the best location in Singapore's Clarke Quay area, and after 4 years in Singapore, the hotel prices were unbelievably high due to the soaring prices and the weak yen. A mere 12 square meters cost about 20,000 Japanese yen. When I opened the door of the hotel, I was very surprised at how small the room was and how old the facilities were. The breakfast plan included breakfast, but I had to go to a Jayleen 1918 Hotel a few minutes' walk away. The buffet breakfast was very limited in variety, and when I got there, there was hardly any food. If there is no food already, no new food will be served. I ate the amount of breakfast shown in the picture and went right back. After checking out, I asked a female staff member of the hotel to take care of my luggage. The staff was not very helpful. I did not feel good about my interaction with the staff. I think the price of the hotel does not match the service and facilities at all. Next time I come to Singapore, I will not give priority to the location, but I will give higher priority to the hotel's review rating and the hotel's facilities.

These guys running some fraud business. Charged me 260 dollars for a night for a room that has nothing. Ants/ insects on the slab, bed and bathroom. No room service no water to drink. A very basic 1 star room. I booked for 5 nights and had to cancel for remaining 4 nights and found a 4 star hotel within 500 meters will all amenities including pool for 300 dollars. Please don't go by the website and photos...this is very basic 1 star budget hotel and no good for paying more than 50 dollars a night.

Dear hotel staff...please refund my money.

If there is a 0 rating, it would be that. The place is so old and torn and dirty and musty... it's basically a health hazard! They don't even have bottled water, they gave us a pitcher of water, in which the pitcher was so old and dirty! The latch on the door was broken, we did not feel safe at all.

Extremely tiny rooms, rude night staff, and dirty bed sheets. ***Must avoid for staying with family.*** Only pro is Great location but the hotel is practically invisible to the naked eye even if you are right outside it .

I stayed in this hotel for 25 days. Very lousy and rundown hotel with rude counter staff, Michelle. Room is small and with ants coming out at anytime. My friends who visited me commented the place not clean. I wouldn't recommend this hotel to anyone. Victoria hotel @ Victoria St is way better than this hotel in terms of price, location, service and room comfort esp for long stay. They give very good prices. I wish l hv came to know of Victoria hotel earlier. I got a bigger, better room but paid lesser than Jayleen Clarke Quay.