9.4
Excellent
63 $
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Hotel COCO Phuket Bangtao - SHA Extra Plus

🌍
Thailand, Bang Tao, 153 Soi Cherngtalay 14
● Center: 1.8 km
☎ Phone: +66 80 429 5694Show
🧭 Coordinates
2217 THB
COCO Phuket Bangtao - SHA Extra Plus
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Rooms and prices

2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Check availability
Studio Suite
Studio Suite
Kitchen and private bathroom
Kitchen in the room
63 $
Coco Suite
Coco Suite
Private bathroom
65 $
Studio
Studio
Kitchen, wireless internet and air conditioning
Kitchen in the room
116 $
Pool Suite
Pool Suite
Private bathroom
252 $
Penthouse Suite
Penthouse Suite
Air conditioning and private bathroom
2 Bedrooms Family Suite
2 Bedrooms Family Suite
Family room with bathroom
Coco Pool Suite
Coco Pool Suite
Private bathroom

Description

Hotel opened in 2012, renovated in 2015. In this apart-hotel 60 rooms.

Policies and conditions

  • Free private parking is possible at a location nearby (reservation is not needed).
  • Pets are not allowed.
  • WiFi is available in all areas and is free of charge.
  • Children ages 1 and older are allowed.
    Children from 1 year old to 3 years old stay for THB 300 per person per night when using an available cot.
    Children from 1 year old to 3 years old stay for free when using an existing bed.
    Children from 4 years old to 11 years old stay for THB 800 per person per night when using an existing bed.
    Children from 1 year old to 7 years old stay for THB 800 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
  • Payment options: American Express, Visa, Euro/Mastercard, No creditcards accepted, only cash
  • Check in time: 14:00. Check out time: 12:00.
2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
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Services and facilities

General
  • Computer
  • Elevator/lift
  • Currency exchange
  • Smoke-free property
  • Newspapers
  • Ticket assistance
  • Garden
  • Terrace
  • Reception desk
Rooms
  • Indoor Fireplace
  • Smoke Detector
  • Toiletries
Accessibility
  • Accessibility features
  • Wheelchair Accessible
Services and amenities
  • Luggage storage
  • Laundry
  • Safe-deposit box
  • Concierge services
  • Dry-cleaning
  • Luggage storage
Meals
  • Bar
  • Coffee/tea for guests
  • Breakfast
  • Cafe
  • Restaurant
  • Snack bar
  • Breakfast/lunch to go
  • Microwave oven
  • Kettle
Internet
  • Free Wi-Fi
Transfer
  • Airport transportation
Languages Spoken
  • Multi-language staff
Tourist services
  • Tour assistance
Parking
  • Free parking
Business
  • Business center
  • Conference Hall
Sports
  • Fitness facilities
Kids
  • Family/Kid Friendly
  • Babysitting and childcare
Pets
  • Pets Not Allowed
Health and Safety Measures
  • Temperature control for staff
  • Personal protection equipment for staff
  • Extra decontamination measures
  • Temperature control for guests
  • Personal protection equipment for guests
  • Contactless check-in and/or check-out
  • Individually packaged food
  • Additional measures against COVID-19

Street view

Google panorama

Map

Reviews

Cleanliness
Location
Price
Services
Personnel
Comfort
24.09.2024
My stay at this hotel was a big disappointment. The cleanliness left much to be desired; the walls were yellowish and breaking, the bathroom was not as clean as expected, and the mirrors had fingerprints on them. What was even more frustrating was the lack of basic amenities. During my four-night stay, there were two nights without electricity or water. Despite being assured that the issue would be resolved within an hour, it persisted throughout the night, leaving us without essential services. Additionally, the staff seemed unconcerned and did not understand basic needs. Communication was challenging as they struggled with English. It was clear that this place is in need of better management to address these issues.

However, the view from the hotel is breathtaking, and the area is fantastic. If the hotel focuses more on addressing these basic needs, it has the potential to be a five-star establishment.
05.07.2024
At 1450THB/night in July, it is relatively inexpensive and provides good value. Hotel COCO is situated nearby several beach clubs and Bang Tao beach, which is a lot quieter and exclusive compared to Patong.

Hotel COCO easily deserves 4⭐️, but these are the areas that need to be improved for that to happen. My chief complaint is that the WiFi was not working during my stay, due to the ‘WiFi server’ being down, which I felt is something that could be addressed within hours.

The room is spacious and modern looking; however, more effort is required at maintaining it (see photos reflecting scruffs on furniture and dangling fixtures).

The QR code at the back of the main door for requesting amenities is a dead link, and the room’s phone was not connected to the phone line. Without the phone, ordering room service is as inconvenient as having to walk out to receive a food delivery. That’s a lost opportunity in additional revenue.

A little more could be done in cleaning the private pool to make it welcoming to guests. Firstly, there was sand in the private pool, and dust and dead insects floating on the surface of the water. Secondly, the pool had several dislodged tiles and sharp edges which gave me a linear abrasion. Lastly, as the area was sandy, providing bedroom slippers would have been a much welcomed amenity.

Hotel COCO has potential to be so much more, and it’s a shame to see so many areas which should not have been a problem to begin with.
05.07.2024
All good but when i change my room, i got the room with broken AC & there's a mold on the wall & when i got here the wifi was dead because their server room got flooded, so i need to wait tomorrow until the wifi get repaired. But still it's worth the money. It's cheap compared to other hotel. The breakfast is simple and it tastes yummy!
08.05.2024
Good price for size of room. We had room 2109 which had outside spa but the jets didn’t work plus it appeared the main pump that services all the spas is located under the deck in the outside sitting area - right next to where you sleep. The DSPA was also dirty, green in places with tiles missing & loose. We also noted that because of the trees overhead we ended up with lots of bird poo in the spa. We did request the spa be fixed but we spoke to 3 staff & non seemed to understand. The room was a great size & overall pretty clean. It could do with some maintenance though, a chair was broken, fridge noisy, shower leaking onto tiles near toilet making the floor potentially dangerous. The bed as comfy & extra pillows. Air con good but noisy. Great sized kitchen but only minimal cooking utensils etc. No phone in room so you need to go to reception for anything you might need. Breakfast was very minimal choices with no bacon which is very unusual! The main pool & gardens are good. Location wise it is about a good ten minute walk to the beach & maybe 15 odd minutes to main shopping area but the roads are narrow with bugger all paths do not ideal at all if you have kids with you. The hotel doesn’t have a shuttle but there are tuk-tuks outside the hotel normally waiting. They don’t have dinner available or room service so eat in is very limited. Whilst for the size of the room & spa (had it been working) the price is not to bad, it’s quiet most of the time apart from building works all around but we couldn’t really hear that inside our room of a day - when we were sitting outside the main spa pump drowned the sound out anyways 😜 It probably a good choice if you are going to be spending all day out & about & just want somewhere to sleep.
16.04.2024
This hotel has a big sewer problem: our room was smelling like if there was a dead animal in the bathroom… and nothing has been done until a proposal came just before our last night: the staff is kind but overall not very concerned. This place needs a manager. The WiFi is mediocre, the breakfast awful (for western selection at least) and the place is not really close to Bang Tao Beach. Visited once, won’t go again
23.10.2021
Beautiful hotel IMHO. Little dated maybe, but I prefer the large room to new small room. Best service. Because of covid not much open close by. This hurts current rating.
21.10.2020
Lovely spacious 1 bedroom apartment. The staff were incredibly friendly. Ailin was always just a line message away and helped me organise a cheaper taxi and boat fare for my onward journey to Koh Yao Noi. Thanks so much! Will stay again.
14.03.2020
The staff is very friendly. The room we had was clean and comfortable. The food was good. The location is nice and we rented a scooter. You can get to Bang Tao beach easily and a little drive to Surin beach. VERY kind staff. Nice pool! Nice kitchen in our room if you want to cook.
01.03.2020
The cocktails are 2 for 1 (160 baht) between 5 and 6pm. The gym facilities are quite good. I had self catering facilities in my room. Do not bother paying for rooms with breakfast unless you like cold eggs.
26.11.2019
We had the most fabulous time staying at Les Palm Phuket Beach Resort. The staff are very helpful and friendly. I will absolutely stay here again when we visit Phuket.
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Frequently asked questions about Hotel COCO Phuket Bangtao - SHA Extra Plus

How much does it cost to stay at Hotel COCO Phuket Bangtao - SHA Extra Plus?

The cost of living in Hotel COCO Phuket Bangtao - SHA Extra Plus depends on the date, rate, number of guests etc. Enter your dates to see prices.

Which room categories are available in the Hotel COCO Phuket Bangtao - SHA Extra Plus?

You can book Studio Suite, Penthouse Suite, 2 Bedrooms Family Suite, Coco Pool Suite, Coco Suite, Pool Suite, Studio in the hotel. Please check room availability by choosing your dates

What are the check-in and check-out times at Hotel COCO Phuket Bangtao - SHA Extra Plus?

Check-in at Hotel COCO Phuket Bangtao - SHA Extra Plus is possible from 14:00, check-out is until 12:00.

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