Phuket Orchid Resort and Spa - SHA Extra Plus

While people would say the rooms are outdated, I would say they are comfortable, clean with the bare necessities (kettle, tv, mini fridge show and toilet). Beds are comfortable and room is air-conditioned.
There are a large amount of pools for all ages and swimming abilities as all can be stood in, even for little ones. They have 2 swim up bars (which is important on holidays) serving delicious cocktails and non alcoholic options for those who do not drink or the kids.
On site there is an ice-cream bar for upto 60baht you can get a delicious creamy soft serve in waffle cone or scoop in a container.
The restaurant serves in 3 locations and the food has always been well cooked and very tasty, hats off to the chef.
I think the most important part of the resort experience is the staff and let me just say that the staff here are very polite, always willing to help and just all round wonderful.
I know it is closing from late April to around October 2024 for modernisation of the rooms as well as plumbing upgrades, honestley the plumbing upgrade is necessary as shower pressure and temperature regulation is lacking.
The location of the resort from shopping dining is fantastic, and while they do not offer laundry service through the hotel ypu can support the locals directly across the road from 60baht per kilo, pick up next day service.
Travel to most tourist attractions from the resort seems to be 1hr to 1hr 30mins which is fantastic and you can arrange tours directly through hotel bookings area in the lobby.

We have had a lovely time here. Supit and staff who served us each morning have been amazing looking after our daughter who has allergies.
It's in a great location and the whole family enjoyed the water slides. Looking forward to coming back once the renovations are done.

This is a good resort for a family with young teens. The rooms and grounds are clean and attractive. The kids really enjoyed the pool, particularly the slides. The staff was very nice and responsive. The hotel is a five minute walk from Karon Beach, which is very clean by Thai standards. 20-min walk to Kata beach.

Other reviews said it and I agree that tired would be the ideal adjective to describe the hotel.. however it was very clean and comfortable. We stayed at the family room which came with a bunk bed for the kids and a big king sized bed. The rooms had a fridge and safe and a nice bathroom but no tub. Water pressure could be better but was still ok. The kids loved the big slides and there is a smaller one in the other pool for smaller kids. Overall service was good, but it was a bit inconvenient having to pay for drinks at the pool bar especially since I don't usually bring my wallet down. Luckily they could take cards and I could pay using my mobile phone..