The Haven - SHA Extra Plus Mini-hotel

Good hotel, first line near the sea, I liked everything, the villa with sea view and access to the pool was very affordable

We had a lovely 3 night stay. The pool is amazing. Hotel is starting show signs of wear and tear, eg decor and missing tiles in pool. Location is a bit out of the way but you can get the free shuttle or take a taxi into town. Was quiet and relaxing. Friendly and warm service.

Beautiful hotel in a great beachfront location. Staff were amazing and so friendly.We opted for a pool access room which was fantastic and well worth the extra cost. Great beach with walks north and south to a number of bars and restaurants. Spectacular sunsets every night. Would highly recommend if you are looking for peace and relaxation away from the crowds.

This is a lovely place to stay. It has the biggest salt water pool in Asia and only a short walk to a beautiful, clean swim safe beach. Staff are friendly and helpful. Rooms are big and comfortable most have entry to a salt water pool. Ours had a super large king size bed and very comfortable. Food was also very nice. One minor downfall is that the town is a 10 min drive.

We stayed for 8 nights on a Luxury Escapes package.
The good; staff were great. Pool was fantastic and the food at the restaurant was delicious (meals were not included, apart from breakfast and one dinner but we ate 3 dinners at the resort and all were great). Aqua size was fun and the free bottles water each day was great.
The not so good; the beach was pretty but a lot of rubbish. The pool bar menu for lunch and snacks was good but could only be eaten around the pool so if it was raining (which is was quite a bit) - you could not order and eat any of the tables around the bar upstairs). The free shuttles to the markets and town - often busy / booked out and would be great to be more frequent. Breakfast was fine, not great and the pool bar was often quite a wait to be served (a few more staff on would have helped immensely - so many “free drinks” with luxury escapes packages being ordered). Location - was fine - didn’t help it was low season in terms of things around that were open.

I really liked the hotel. I will come back again.

Here’s the translation:

“The hotel is amazing. If you’re looking for peace, quiet, no kids, a long and uncrowded beach, then you’ve come to the right place. The biggest advantage of the hotel is its peaceful location, beautiful beach, and a wonderful swim surrounded by palm trees with a view of a paradise beach. The hotel is 5 stars, but let’s be honest, it’s a bit short of the full 5 stars, which is a shame because it has potential. What mildly surprised us, but didn’t ruin the holiday, was the very slow pace of meal service in the restaurant. I understand not rushing and savoring the meal, but waiting 45 minutes for dessert is definitely too long. The second issue is that I have dietary restrictions and cannot eat onions or garlic—every time I asked clearly if a dish could be made without those ingredients, but unfortunately, I ordered a soup once and there was onion in it, or a main dish that also had onion. The staff apologized, but what’s the point? What if I had an allergic reaction? This shouldn’t happen in a 5-star hotel. The room cleaning was very superficial; the shower was cleaned only once during our 2-week stay. I highly recommend the all-inclusive option, as during the day you don’t have to waste time, you can just order food while lying on your lounger, and the drink selection is huge, plus they have sparkling wine. One thing the hotel should definitely change is the bar’s opening hours— it opens only at 11:00, so if you go for an early breakfast, you have to wait a long time before you can get a coffee or even water. We had a situation where we were at the bar at 11:05, and we were told it wasn’t open yet, so we had to wait another 15 minutes for coffee. It’s similar with breakfast: it starts at 6:30, but when you arrive at that time, nothing is ready yet, so if you have an early excursion, you may not be able to eat properly. Nevertheless, I recommend it because of the peace and quiet—though sometimes in the evenings, there’s a lack of entertainment. We also had a New Year’s party, which was great, but for that price, there should have been at least some drinks included.”

Luxury Escape package deal for 8 nights. Fabulous resort. Beautiful staff. Comfortable room - we had ocean front villa with jacuzzi (not heated). The food in the restaurant was very tasty and varied. Breakfast was delicious. We enjoyed the free activities in the morning and the many massages we had with our Luxury Escape deal. The hotel spa staff were delightful as were the staff throughout the resort. A big call out to May whose towel creations were much appreciated every day along with her attention to detail when cleaning our room. Overall,and despite the stormy weather, we had a very enjoyable stay!

We booked purely for the epic swimming pool, which did not disappoint! The rooms were also fantastic. The resort is a little off the main street which is great for peace and quiet and there are other food options nearby. However, it's about 15 min into the main street in a taxi. We ended up hiring scooters to get around locally which was way more economical ( for eating out, getting to cheaper massages and day trips etc). Definitely recommend the resort for a lush location in the beach.