The Haven Khao Lak - SHA Extra Plus

We booked purely for the epic swimming pool, which did not disappoint! The rooms were also fantastic. The resort is a little off the main street which is great for peace and quiet and there are other food options nearby. However, it's about 15 min into the main street in a taxi. We ended up hiring scooters to get around locally which was way more economical ( for eating out, getting to cheaper massages and day trips etc). Definitely recommend the resort for a lush location in the beach.

I recently stayed at The Haven in Khao Lak and had a generally pleasant experience. The staff really stood out—they were incredibly friendly and always willing to help with a smile. The service overall was excellent.

Breakfast was another highlight, with a good variety of options and generous portion sizes that catered to different tastes. The hotel pool is massive and visually stunning, making it a great place to relax and unwind. However, I did notice that the pool could benefit from some maintenance, as there were a few stained tiles that took away from its otherwise impressive appearance.

On the downside, the rooms left much to be desired. They felt quite outdated and didn't have that fresh, inviting feel that you would expect from a hotel of this caliber. A renovation is definitely needed to bring the rooms up to par with the rest of the hotel.

One other thing to note is the hotel's location. It's quite far from the main attractions, shops, and restaurants. While the hotel does offer a free shuttle service a few times a week, the timing of the shuttles isn’t very convenient—you don’t get enough time to fully enjoy the markets or explore local restaurants.

Overall, The Haven in Khao Lak is a good choice if you're looking to stay in one place and simply relax. However, if you're someone who likes to get out and explore, the location and dated rooms might be a drawback.

My wife and I had a really great time at the Haven and were sad to depart because we enjoyed it so much.

Food: We were apprehensive about the food after reading some reviews online, but I found the food to be absolutely fantastic. I mostly stuck to Thai food, especially local cuisine, and I didn’t have a single dish that I disliked. Breakfast wasn’t off the charts amazing, but the food was certainly good and they had a lot of options.

Drinks: The “regular” cocktails were mediocre at all of the bars, but the signature cocktails at the main restaurant were quite delicious.

Room: We stayed in the ocean view villa and it was fantastic - well worth the money. The room was remarkably clean and came with many great amenities. We loved to sit on our deck chairs in the morning and look out over the ocean.

Pool: The pool was delightful for the most part during our stay. It was clean most of the time but had a little debris in it after some work had been done to clean up the palm trees (but they worked hard to get most of the debris out of the pool). It never felt crowded during our stay.

Location: The resort sits on a fairly isolated stretch of beach so we didn’t see many people who weren’t from our resort on the beach which was nice. There was a nice restaurant and some other small shops just a short walk down the road, and the resort offered a shuttle to the Bangniang market which was a lot of fun.

Great hotel. Super tidy, clean and modern. The pools are great and the prices for food and drinks are fair- great during the 2 happy hours. Good location directly on the beach with a free shuttle taking you to Khao Lak central and the night market. The shining light on our stay was the staff, in particular William. He was great, engaging with us and worked quickly and efficiently.

Breakfasts at hotels are often shoddy but at the Haven it was great. Attentive staff and even an egg station with a variety of options- I recommend the Thai Omelette.

Lots of activities on offer as well- we did a Thai cooking class in which they catered to our vegetarian diet.

Would 100% stay here again if I was ever in the surrounding area. Couldn’t recommend enough!

I stayed here with my partner for 2 weeks in one of the swim up rooms, all I can say is wow.

The staff were so welcoming and friendly from when we arrived to when we left and were always more than happy to help and have a friendly chat with you. The room was excellent, we had 2 minor issues with it but they were fixed within 30 minutes of reporting them to reception by the maintenance staff which I was very impressed by. It was my partners birthday while we were there and the staff knew about it so they sent a small cake and decorated the bed for her which was lovely. The room was cleaned daily to a high standard and the grounds of the hotel were also kept very tidy. The restaurant was good quality and reasonably priced.

Overall I can't really fault The Haven, we had an exceptional 2 weeks and would reccomend it to anyone who doesn't have young children as it is an adult only hotel.

What can I say. From start to finish our holiday was amazing. The resort is just amazing. We paid a little extra to have a swimming pool which was worth every penny. Resort food is expensive and not very tasty, however you don't travel to Thailand to eat at your resort! Lots of local restaurants which are cheap but the food is out of this world.

Great but no sea

Super!!a place for romance, chic rooms and villas

This is a fabulous place, this is a dream, this is paradise! In this hotel you just disconnect from everything .... Very clean, the rooms are beautiful and modern, comfortable, everything is there, cleaning is daily, the staff is polite and unobtrusive! Pools are everywhere, we are now resting in room 3104, first floor, the pool is right on the balcony 24 hours a day at our disposal, the water is pure! The ocean is warm, light waves and a very clean deserted beach! We will definitely come back again, now it is OUR favourite!!!

I dont know what the feed the staff here but everyone is extremely nice, helpful and friendly!!