El Mouradi Club Kantaoui
Rooms and prices
Description
The hotel specializiruetsya on family and leisure activities, a strong animation program. Consists of many bungalows in the Tunisian style with a fairly dense buildings. The hotel good food.
Built: 1997
Renovated: 2010
Location: 40 km from Enfidha international airport, 5 km from the centre of Sousse to Port El Kantaoui.
Only 801 number.Consists of two 4-storey buildings and three hundred and forty-four 1-storey cottages.
Total area: 175,000 m2.
Beach: own, sandy, in 20 m from the hotel, the first coastal line. Umbrellas, sunbeds - free of charge, mattresses, towels – for a fee. The length of the beach – 300 m.
We accept credit cards: Visa, MasterCard.
The hotel offers a food on system "All inclusive" (08:00-00:00):
- early Breakfast (03:00-06:30), Breakfast (06:30-10:00), late Breakfast (10:00-11:00), lunch (12:30-14:00) dinner (18:30-21:00) - Breakfast buffet
- snacks throughout the day in the hotel bars
- alcoholic and non-alcoholic drinks of local production
- late snacks (22:00-00:00)
On the hotel territory: 3 restaurants (1 a'la carte), 4 bars, 11 meeting rooms (up to 1200 persons), 3 pools (1 indoor) , 5 tennis courts (hard cover), beauty center , SPA center, medical services, Laundry, elevators, mail services, safe Deposit box at reception (extra charge), business center
Attractions: Jacuzzi , tennis court, tennis balls and rackets, table tennis , Darts, chess, basketball , beach volleyball, aerobics, field for mini-soccer, mini-Golf , surfing (with license), Canoeing , disco, entertainment, fitness center fee, fee sauna, massage charge, tennis court lighting extra charge, Billiards for a fee, charge soccer field, fishing for a fee
For children: 3 pools (1 indoor) mini club (age 5-12 yrs), Babysitting (charge), restaurant – children's chair, children's Playground, entertainment, baby bed (on request)
The distance to the nearest airport is 40 km.
Policies and conditions
- Check in time: 15:00. Check out time: 10:00.
Services and facilities
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Garden
- Terrace
- Express check-in
- All Spaces Non-Smoking (public and private)
- Room service
- Laundry
- Bar
- Breakfast
- Cafe
- Restaurant
- Snack bar
- Packed Lunches
- Free Wi-Fi
- English
- Billiards
- Parking
- Parking nearby
- Seasonal outdoor swimming pool
- Private beach
- Children swimming pool
- Pets Not Allowed
- Temperature control for staff
- Personal protection equipment for staff
- Extra decontamination measures
- Temperature control for guests
- Personal protection equipment for guests
- Contactless check-in and/or check-out
- Individually packaged food
Beach view
Video
Map
Reviews
the positive points:
+ the hotel is front beach, out bungalow was 2 min from the beach which is really really.
+ the stuff are so nice and friendly.
+ the food was ok (it can be better though)
The Negative points:
- The bathtub was broken, you can see the layers of the paint.
- The wardrobe is really old, you see the pieces of wood inside.
- To switch off the light we had to remove the bulb, which was annoying.
- the most annoying thing is to get a towel: we did the checkin at night and there was no towels in the room. in the morning we kept calling to ask for towels for like 3 hours.
- we asked one cleaning lady for a clean towel and she stated that there is no clean towel and she suggested that we dry our used towel ans use them again for the next day.
- the day of our checkout at 10 AM , the cleaning lady came to take the towels and the bed sheets, which is not accepted at ALL. the checkout is at 12AM.
Notes:
* too many plastic glasses are used.
* too much food is wasted, people tend to take a lot more thant they eat. (the hotel should come up with a solution to reduce that like additional fees should be payed when you leave your plate full )
Sure this is not hotel like on pictures and in prospects.
Rooms are not even close like on pictures and they are totally destroyed , old and damaged. The air conditioner does not work and it is not possible to cool the room. The common rooms of the hotel as well as the restaurant are not air-conditioned.
The food is monotonous and they haven't changed the menu for 7 days of stay. You have to wait in lines for food in the restaurant.
All inclusive service in this „Hotel“ are to have 3 time „some“ food in a day.
The staff service is terrible and rude to the client. Internet is not working and when working speed is under 1 Mb/s.
The guests are so noisy that you cannot stay normally and quiet . Until 4 in the morning, they speaks loudly in the corridors and obviously have no feelings for other guests, and the hotel staff does not see the problem and does not intervene at all.
Suggestion: avoid this „Hotel“
Buffet open for only two hours and it is very very crowded, you do not even want to eat anymore, I rather drink some water and stay hungry better than wait an hour to get some food .
Front desk short of staff ,not organized.
I would not go back even if it is free .
Do not waste your time and money specially if you are coming from overseas.
I suggest that you pay more money I get 5 star hotel with good service and good food.
Do not make my mistake.
No AC, bad service, rude staff , all inclusive but you have to pay for water ,tea ,gym ,towels....
We booked 3 nights, they told us that we have to check out in second day , I told them that I booked 3 nights they said no, after we took our stuff from the room and missed lunch time. They did not even say sorry. We told we need to eat they said go buy pizza .we do not have food.
Worse experience ever. The hotel is disorganized, staff not trained , service is bad, staying home is way better.
It is not one star hotel broken chairs not enough food . It is very very low class hotel and they market for low class client.
Very bad experience.
I would not go back even for free.
Also, a football field meant for the international teams that stay there.
I think this is a big mistake. This is not a hotel. My friends have a piglet farm. Believe me, a man can live on this farm. And in this hotel it's hard to live a pig. Sorry, I do not want to offend anyone. But this is not true for people. I feel sorry for the staff who work there every day
Re: Response from the owner
Hello!
Sorry, but I do not believe you. Before posting this here I sent a letter to the hotel. Unfortunately I did not get any answer.
What is the second chance? Will you provide accommodation if I come again?
Frequently asked questions about El Mouradi Club Kantaoui
How much does it cost to stay at El Mouradi Club Kantaoui?
The cost of living in El Mouradi Club Kantaoui depends on the date, rate, number of guests etc. Enter your dates to see prices.
What are the check-in and check-out times at El Mouradi Club Kantaoui?
Check-in at El Mouradi Club Kantaoui is possible from 15:00, check-out is until 10:00.