Riviera Hotel - Family and couples only

Honest review
I was worried about staying here after some of the reviews, but we had a nice stay.
Honestly, you get what you pay for and for the British summer holidays we paid a low price (under 2k for 3 person all inclusive). Great for kids orientated, family holiday.
Hotel rooms were cleaned everyday with a fresh bottle of water everyday, lots of reviews said they don't replace towels, but if we left our dirty towels on floor they replaced them. They don't replace the ones still hanging up. Beds were clean and comfortable. We had no bugs but we stayed on top floor (room 474). Balcony needed TLC and could be very dangerous for young children.
Staff at the Riviera hotel were amazing, we were advised by Easy Jet rep that tipping is normal in Tunisia so we did and we got fantastic service for it. The poolside bar staff, the life guards, cleaning staff and restaurant staff are all fantastic. They deserve the tips, we were told they only make around £150 a month and they work so hard. Get some extra dinars for tips and receive a luxury service. Simple.
Animation also work very hard to keep everyone entertained, but they can be a bit obnoxious and rude if you don't take part, probably due to their young age.
Food was ok, but repetitive and sometimes the restaurant was a bit overwhelming. No problems if you are vegetarian, always found something to eat.
Drinks ok, beer, wine and brandy was nice. Not sure about watered down as suggested in other reviews, they tasted very strong.
Pool area, fab and lots of fun, slides were great.
Location ok for a beach holiday, right by beach and smaller souvenir shops, can get a taxi to the Port and other places for a low price. Be careful of the jellyfish we all got stung, some worse than others.
Excursions booked through Captain Jack were good especially pirate boat, amazing day out.
My advice, exchange plenty of cash BEFORE you get to the hotel, hotel does not take card anywhere and you need to pay a tourist tax when you arrive. Hotel Mourhada (5 min walk) has a cash machine but it charges and doesn't always have cash in it.
I wish I'd exchanged more at airport, it is a very cash orientated country.
I would love to return and explore more of Tunisia in the cooler months, I probably wouldn't return to Hotel Riviera more due to the location than the actual hotel. I'm sure there is better in Tunisia, but had a lovely holiday so not complaining.

The hotel is excellent and very clean. The food is also amazing. However, there is one problem: the waitstaff. If you don't give them tips, they won't serve you politely and often have an angry expression with no smile. On a positive note, the animation is good as well.

Riviera is a cool hotel. It has everything you need. The food is good, especially after a few days when you get used to it. The staff is great, and everyone is friendly. If you tip them, they'll take good care of you. The hotel looks nice, nothing too fancy. The location is good, and there's a great bar/club right in front of the hotel. The Hard Rock club is also just a 10-minute walk away.