Riadh Palms- Resort & Spa
Rooms and prices
Description
Large hotel complex with extensive grounds. Services and facilities offered at the secondary level, the level of the restaurant is below average. For a simple accommodation during trips, beach holidays.
Built: 1992
Renovated: 2010
Location: 40 km from the international airport Enfida, in the center of Sousse.
The hotel has 686 rooms.
Consists of one 9-storey building.
Beach: private sandy beach and adjacent to a public beach, 20 m from the hotel, the first coastal line. Umbrellas, sunbeds, mattresses – free, towels are not. The length of the beach – 300 m.
We accept credit cards: Visa, MasterCard.
Restaurants:
- The main restaurant Oasis - indoor, 1 theme night per week.
The A la Carte restaurant (by reservation, extra charge):
- Le Baron (19:00-02:00)
Bars:
- lobby bar Horizon (09:00-00:00)
pool bar and beach Neptune (09:00-18:30)
- American bar (08:00-00:00)
- an English pub, Le Snack-bar (08:00-01:00)
lounge-Zen Tea Lounge bar (08:00-00:00)
- the Moorish café (19:00-00:00)
The hotel offers a food on system "All inclusive".
- Breakfast (06:00-10:00), late Breakfast (10:00-12:00, in the restaurant Aziz) lunch (12:30-15:00), dinner (18:30-19:45; 20:00-21:30) - Breakfast buffet
- lunch at Neptune (12:30-15:00)
- snacks in to Neptune (15:00-17:30), coffee/tea and sweets (15:00-18:00)
- late dinner at the restaurant, Aziz (22:00-00:00)
- alcoholic and non-alcoholic drinks of local production
- 1 dinner A la Carte during the stay is free of charge, by reservation
On the hotel territory: 5 restaurants, 5 bars, 2 pools (1 indoor), 8 meeting rooms (100 persons) , SPA center, business center, currency exchange, safe-Deposit box at the reception (extra charge), Internet corner (charge), services doctors, shops
Attractions: aerobics, volleyball, darst, chess, fitness centre, fee, fee tennis court, tennis balls and racquets for a fee, fee sauna, massage charge, catamaran against charge, charge Windsurfing, Pedalo paid, parachute (with a license) for a fee, Golf (outside the hotel) with charge, WI FI (free in lobby) charge, diving (outside the hotel) paid, entertainment, disco
For children: pool, mini club (from 4 to 10 years), kids menu in the restaurant, at the restaurant – children's chair, children's Playground, Babysitting service (chargeable), entertainment, baby bed (on request)
The distance to the nearest airport is 40 km.
Policies and conditions
- WiFi is available in the hotel rooms and is free of charge.
- Free public parking is possible at a location nearby (reservation is not needed).
- Pets are not allowed.
- Children of any age are allowed.
Children up to and including 11 years old stay for free when using an existing bed.
No cots are available.
No extra beds are available. - Payment options: American Express, Visa, Euro/Mastercard, No prepayment
- Check in time: 14:00. Check out time: 11:00.
Services and facilities
- ATM
- Shopping on site
- Air conditioning
- 24-hour reception
- Elevator/lift
- Smoking areas
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Ticket assistance
- Gift shop
- Garden
- Terrace
- Express check-out
- Non-smoking rooms
- Room service
- Family room
- Cable TV
- Hairdryer
- Shower/Bathtub
- Shower
- Accessibility features
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
- Bar
- Breakfast
- Buffet breakfast
- Cafe
- Restaurant
- Restaurant (buffet style)
- Snack bar
- Free Wi-Fi
- Internet access
- Car rental
- Taxi booking
- German
- Russian
- English
- French
- Multi-language staff
- Arabic
- Tour assistance
- Library
- Billiards
- Casino
- Nightclub
- Sun Deck
- Ping-Pong
- Parking
- Swimming pool
- Indoor Pool
- Outdoor pool
- Beach facilities
- Private beach
- Pool facilities
- Next to the beach
- Business center
- Event facilities
- Conference Hall
- Darts
- Table Tennis
- Fitness facilities
- Golf course (within 3 km)
- Doctor
- Massage
- Steam room
- Beauty services
- Sauna
- Spa
- First Aid Kit
- Babysitting and childcare
- Children's playground
- Children swimming pool
- Family/Kid Friendly
- Kids club
- Temperature control for staff
- Personal protection equipment for staff
- Extra decontamination measures
- Temperature control for guests
- Additional measures against COVID-19
Street view
Video
Map
Reviews
I liked the pool area and the beach also But the sunbeds -old and pretty dirty. The hotel is located on the beach .
But this is it !
The service - was terrible. The restaurant was not very clean, no air conditioning
The food had no taste .
The drinks were served in plastic cups.(very small ones). That was very annoying. Everywhere you had to wait … not enough staff to handle all the tourists.
The worst thing - was when I arrived home and I noticed that We were missing 5 of my son’s T shirts and His sunglasses. We couldn’t have forgotten there 5 Tshirts… so somebody must have taken them from the room. Luckily We used the vault for our other possesions..otherwise…
1. Food is disgusting, my boyfriend and a lot of other guests had food poisoning. One employee told us that when they throw leftovers to dogs - even they don’t want to eat it.
2. Restaurant is not clean, everything is oily and dirty from a previous day, cooks are cooking in dirty dishes.
3. We were lucky to get a nice room, but our friends didn’t have the same experience. Some rooms are very old, without air conditioning and without working elevator in that part of the building.
4. Some parts of the hotel are very stinky and dirty. WiFi internet is bad and it is not working most of the time.
5. Some of employees are very rude! Not all of them, but most of them are.
6. Animation team keeps this hotel alive, they are really putting a lot of effort in their work and they are making every day interesting.
7. We ate a lot out of hotel, and whoever from the locals we told that we are staying in this hotel - they told us that Riadh Palms is known as a bad hotel with worst food.
8. Beach is dirty, sea is full of trash and jelly fishes. Sand is also full of cigarettes and bottles.
9. Pool is beautiful and we enjoyed our time under the palm trees.
10. We wanted to stay positive and enjoy this vacation, so we did our best not to stress about everything I wrote about. But for sure we would never ever again choose this hotel, and would never recommend it to someone, especially with the kids.
We weren’t expecting much because of the bad reviews but this place really is the worst hotel in Tunisia. The check-in took two hours, the staff was incredible slow and rude. They did not let us see the rooms before paying. We had all-inclusive so we went for lunch before getting the room but the restaurant didn’t have dishes, dirty everywhere, we were afraid to eat anything. When we finally got to our three rooms, none of them were cleaned, horribly dirty, none looked like in the photos, toilet broken, door broken, no sea view as we had paid for. We decided to leave but the hotel refused to give us our money back, the staff tried to make us wait for the “director” for two more hours and kept refusing to refund the 83€ we had paid for each room that were nothing like promised. It is illegal for them to charge us for service that was nothing like we paid for. We had to go to the office for tourism and finally to the commissar to complain, we are still in the process of getting our money back.
Do not go here, I live in Tunisia and know with the price you can stay in super nice place, and believe me anything is better than this. This place ruined our whole weekend in Sousse.
Of the minuses, perhaps, evening show programs,which are run by animators working day. And only one bar in the fresh air. Which to 17.00 and all very mnop tourists like to eat,but all places is not enough.
Frequently asked questions about Riadh Palms- Resort & Spa
How much does it cost to stay at Riadh Palms- Resort & Spa?
The cost of living in Riadh Palms- Resort & Spa depends on the date, rate, number of guests etc. Enter your dates to see prices.
What are the check-in and check-out times at Riadh Palms- Resort & Spa?
Check-in at Riadh Palms- Resort & Spa is possible from 14:00, check-out is until 11:00.