Beach Club Doganay Hotel - All Inclusive

We are disappointed with our stay at Beatch Club Hotel Doganay. After a 20-hour journey, tired and sleep-deprived, we arrived at the hotel in question. At that moment, several busloads of tourists arrived. Chaos ensued. We waited about 4 hours for check-in. My friend asked the Turkish tour guide at the hotel when we would be accommodated and he started behaving like a thug - shouting, arguing, the attitude was shocking. The Turkish tour guide told him that he would throw him out of the hotel for asking. And actually checked him in with the hotel at 8:00pm. in the evening, left him waiting outside the hotel on a bench. I have no words. At first glance, there was a lot of food, but it was monotonous and tasteless. We found worms and flies in the fruit. By the time we left, we all had stomachaches. When we complained about this to the waitress, she laughed at us. Total madness. The hotel is full of people, everything is crowded. One gets stressed. The hotel beach is stony, even with water shoes it is difficult to enter. The only positive thing for us was the bed in the room - it was comfortable. We want to praise Hassan the bartender who served us politely and also a young boy waiter whose name we don't know. We categorically do not recommend a hotel Doganay Beach Club.

Worst all inclusive hotel I have ever been to. If you follow a vegetarian diet, then strictly avoid this place. Food is low quality, and not everything is even labeled properly. Doesn't matter what alcoholic drink you order everything seems to be diluted to save the cost. Facilities are not bad and the animation team is great. In general the staff at the reception is okish with an exception to the guy at the guest relation desk. He seems to actually least care about the guests and showing attitude instead of trying to accommodate customer requests. Help yourself and invest your time and money perhaps at a better property.

Where do I begin?
In theory this resort had everything, but everything is run down, old, in need of refurbishment or just plain dangerous.

Family hotel:
It is NOT a family hotel.
Loud music playing outside until about 1am every night.
People talking and slamming doors on the corridors throughout the night.
Asked for a blanket around 8pm and was delivered to my room at 11:30pm.

Other travellers:
Mostly Russians and Germans.
Hence why staff can barely speak and understand English, but they are quick to chat in Russian.

Resort itself:
Definitely for 5 stars.
I would say 3 stars at most.
Rooms are small and in need of repairs.
The wardrobe barely closes, the door to the balcony barely opens, the shower holder is broken, etc, etc.
Rust all around the swimming pool and exposed electric switches around
Staff is overall rude.
Had one guy come to the swimming pool around 6pm ( that's when the pool is closing) yelling davai davai....and that was it.
Asked for more grilled meats, the guy on the grill started to sho me and started cursing in Turkish.
Same for ice cream from the vendor.

General area:
We found this place to be in the middle of nowhere.
You can take a bus or a taxi to the nearest "bazar", but for them bazar is pretty much a collection of 3 shops in a line.
There are some malls close by, but nothing special to see.
We had the general feeling that everyone is trying to rip us off.
Had a lunch meal in a local shop once: €50 for 3 drinks and a mixed grill and barely had any food.
Like I said, constant feeling people are trying to rip us off.

Food (all-inclusive)
My God the food is boring at best.
Basically if you didn't like it at lunch, you are not going to like it at dinner as well because it will be the exact same thing.
The meats are very low quality, so low that most of meats cannot be eaten.
Deserts are your standard cakes and baclavas.
Overall the food is terrible.
But there is an a-la-cart restaurant on the premises.....that doesn't serve food.... unless you book it in advance at the reception....but you are only allowed to do this 1 per week....so useless basically.
If you don't like the food, there aren't many other choices.

Extra activities:
We bought 2 additional tours from the hotel: 1 trip to the Magnavat village and one trip to the Green Canyon.
The bus was stopping at all the pre-defined places just to make you spend spend spend:
They stopped at a "bazaar" which was literally a big shop with Adidas and Nike clothes...waste of time.
Stopped at a mosque and at a little waterfall as well which were nice, but only 30min stay at the nice places and 1h+ stay at the shops so they can make some money off you.
The trip to the Green Canyon was a scam, they ended up taking us to the Green River which is basically not a nice place.

I would avoid this place and Alanya in general.

SPA Treatments is the best thing going for this place! Spa staff excellent and treats everyone with so much respect and dignity.

As for the rooms they are filthy. We had a smell coming from the pipes. Horrible! Bedroom decor was nice however the beds are not clean. Hotel staff not cleaning properly. Someone's trousers were left in our room from previous person. Jacuzzi in room had a black ring around it when we arrived. When asked can someone clean it they said we would have to wait til the following day! We cleaned it ourselves! I would not say this is a 5 star. More like 2/3! The spa is 5 star most definitely 👌!!!

The food at this hotel was horrible. Not very diverse food aswell! Alot of people complain about the food. Fruits were my bestfriend on this mini vacation. The entertainment was okay. However not very diverse considering a variety of people come to vacation here.

I would only come back to this hotel for the spa treatments. First time in Turkey and not very impressed.

I cannot forget the cats roaming around the hotel and jumping for food in the café. Not acceptable. They say no pets however has loads of cats sleeping on the chairs and all over the hotel. This was bizarre!

Actually like a 3 star hotel. The rooms are noisy as there is traffic right in front of the hotel. You need always carry about the food time if you are with family, as after some time you could not find some good food. You cannot find sweets, cheesecake etc. in the morning, lunch and dinner mostly same food with a lot of chicken, god beef is rare.