Hotels in Louisville

This was a really nice hotel. The lobby was super nice. You can tell it’s an older hotel. It had an old city hotel feel but kept up to date. Glass elevators that go up through the main lobby. The hotel is separated. It has two main buildings that are connected by a walkway between the two buildings. I believe the one building is the original hotel and the second building where the lobby is located...

The hotel is very beautiful and elegant, but the room itself was pretty basic. We expected more from the room. It is in a great location and the amenities that it does have to offer is very great. The one restaurant inside that serves the pizza was not good. Service was good but food was not but the hotel overall is very beautiful and in a good location for visiting Louisville.

We stayed in the East Tower - suite. Rooms were a great size! Location was perfect!!! We were able to walk everywhere. Front desk was a bit eh. And while the rooms were nice they were great. Now! The valet staff were top notch amazing!! Nick and Chance were especially fantastic. 100 times over recommend using their valet services.

The location was superb. Right in the middle of everything. Good in walking distance. Great murals painted everywhere.

Stayed 3 nights, each day they cleaned the room, fresh towels. TV wasn't working they fixed quickly. Staff all very nice as well. Walking distance to everything downtown and nice bars, restraunts in house as well. Only down side was the additional 30.00 daily parking. Did also appreciate the added security of needing the room key to access elevator. Wish we would of upgraded to room with a view. Ate...

This hotel is bar none, my absolute favorite and I was so sad to leave. We booked a 2 bedroom suite with private balcony in the east tower. The view of the Ohio River was spectacular. Everyone we encountered at the hotel was super friendly. Gerard, our bellhop, was so welcoming. We stayed here 9/2-9/4. The valet service was worth every penny and not a single hotel worker expected a tip, but was gracious...

The hotel is conveniently located across from the convention center; there’s even an enclosed walkway to utilize in bad weather. The rooms are updated, clean, and spacious. I was disappointed they didn’t offer breakfast included. There is a restaurant and a coffee shop in the lobby. There’s also a club Marriott on the ground floor.

I'm checking out later today. My plane got me in early and they were able to graciously offer me an early check-in. The professional who checked me in was also able to give me a quick checklist of sites that are walkable in between my conference sessions. The hotel room was the cleanest I've ever seen. I always check when I first enter a hotel room and the housekeeping staff are really exceptional...

I have had a great stay at the Louisville Marriott Downtown. Here for a three-night work trip. Service has been stellar. I am particularly impressed with the folks in the concierge/l lounge/M Club and with the valet staff. In particular, Briana on the valet team was a delightful person and very helpful! Would definitely return and stay here.

The hotel was beautiful! Our room was spacious, and the bed was very comfortable. We had a nice view of the river. The staff was friendly, which made our stay even more enjoyable. We went out to eat a couple of times at some great restaurants that were within a 10-minute walk. The M Club was nice, but we were frequently hounded about membership access, even though we had already paid for it.

We recently had the pleasure of staying at the Louisville Marriott Downtown Hotel, and "pleasure" doesn’t even begin to describe our experience. From the moment we stepped out of the car, we were warmly greeted by every staff member we encountered. The front desk team, including the manager Oliver Jenks, made us feel incredibly welcome, enhancing our joy by acknowledging our anniversary with heartfelt...

Make sure to use ʜoᴛᴇʟʙᴏʟʟʏ.ᴄᴏm when booking any resort. This site will compare hundreds of booking websites and usually will have prices a lot cheaper compared to others! Thank me later! This place is one of the most well known in this area. I've been staying here for a very long time. If you decide to stay here you definitely won't be let down. Rare 5 of 5 for me. Very nice, and updated hotel. Check...

Nice hotel rooms are very nice. Service is good but the restaurant options in the hotel are limited. The restaurant is pretty good but for example it's brunch Is exactly the same everyday. No variety... Also, they really don't know what to do with dietary restrictions but otherwise good. Hotel to stay at the staff is very friendly and helpful in the rooms like I said are quite clean. I go there once...

Paid 140 for a night in November for a room with a balcony. Room was clean and the thermostat worked. Had a ice bucket and ice machine that worked. Close to airport. Plenty of towels and rags. Beds were good and pillows were super comfy. I’d visit again. They poop but I didn’t use it. It had everything I needed for a comfortable stay

A great place to stay you are less than 3 minutes from the airport. Really good spot a nice quick overnight to get a good night's sleep so you don't have to fight the traffic in the morning. You're able to leave your car at the hotel take the shuttle and then come back and pick your car up and go. Internet could be better and I will say this hotel is very active so if you want a good night's sleep...

My wife and i had a great experience here. Made memories that will last a lifetime. The place is very nice and very well kept. Probably one of the nicest places we have stayed at. The rooms were up to date with all the amenities one should come to expect from a nice hotel like this one. The expo rooms were nice. The pool was really cool looking even though we didn't get the chane to utilize it. Some...

It was adequate, but for the price I would have expected more amenities. The pool was good, but there was no hot tub. The rooms were clean and nice, but no refrigerator or microwave. The in-house restaurant (Blue Horse) was a bit overpriced and offered very little in the way of vegan options.

Amazing location if you are attending an event at the Kentucky Exposition Center (located across the street). The rooms are spacious but the dicor is a bit dated and could be improved. There are only two elevators and can be slow when the hotel is fully occupied. Overall, I enjoyed my stay at the hotel.

We are frequent guests at The Brown, always outstanding in every way. I have ordered the scallops many times in past dining, always amazing. My meal last night was rather disappointing, the Scallops were gritty like pieces of sand on them—My friend’s Scallops were as well. I feel they also needed a risotto or some sort of starch side with the Scallops, I was not able to eat the mushrooms served...

Perfect location for exploring Louisville. Beautiful historical hotel on the main drag! Easy to walk to restaurants. Rooms need some updating, but they are kept to the historic period. Beds are comfortable. Love the friendly valet service, especially Mahid. Margaret B at the front desk was so helpful and professional. We enjoyed our stay. Ice view from the rooftop.

We had an exceptional stay this past weekend celebrating our wedding anniversary. We couldn’t have asked for a better stay. The checking process was quick and easy and the front desk was wonderful and I love that they acknowledged and gave me my iprefer member benefits! Room was nice, clean and spacious. Very quiet and no issues with noise. Would like to have a refrigerator in the room or at least...

Had a great dining experience while visiting today. Our serving staff was amazing and made for a great dining experience. Kris was a wonderful host with the best sense of humor. Harold was a pleasure with his quick wit and easy charisma. The hot Brown was a very good dinner and we will definitely be back when we visit again

Very helpful staff, the place was absolutely beautiful. My wife and I took an unguided tour, even played a couple of games of chess. The room was spacious so was the bathroom. We were greeted promptly and also given ideas for dinner if we decided to venture off. The only downside was the bed. Felt like we sleeping on the floor. Like literally that hard.

This hotel is the perfect blend of sophisticated elegance and modern convenience. A difficult task that the Brown has achieved. From the moment i walked into the door I was captivated by its architecture and history not to mention the piano playing softly in the background. Our room was clean comfortable and well appointed. Our dinner was superb and our server Kris was excellent. The staff was warm...

Awesome location! It is one block away from great nightlife/restaurants and convenience stores. The parking was easy to deal with which is always a plus in downtown hotels and it cost $20 a day and you get in and out privileges. Lobby was clean and welcoming, staff was awesome! Lovely atrium-style hotel. Got an awesome room thanks to Trae. Room was clean, bed comfy, and the coffee in the room wasn...

I love they have an option for parking either self-pay in the garage or valet, an excellent restaurant and Starbucks in the hotel and an exceptional fitness Center. The location is phenomenal; right on 4th Street. And the view of the cityscape at night is absolutely breathtaking. Would definitely stay here again.

Great rooms, clean, spacious, well laid out. Great location with plenty of places to eat and hang out within minutes walking distance. "Sway" is the in house restaurant, it's the only downside. It really is just not a great place to eat considering the other options around the hotel. 14$ omelettes and 8$ yogurts aren't where it's at...

During my check in process, Detrah was very helpful and answered all of my questions. I felt very welcomed and almost at home during my 7 day stay. She let me know that housekeeping was by request and gave me a number to call if I needed anything. Upon arriving at the hotel the second day I stopped by the front desk because I remembered that I would need extra towels for my stay. After working a long...

Great Hotel close to Fourth Street Live. Rooms were clean and fairly large. Decent price if you ask me. Breakfast buffet was also delicious.

The hotel itself was extremely accommodating and the rooms were extremely spacious and clean. The location of the hotel itself was prime for my business teams needs (restaurants and overall night scene). I highly recommend a stay at this particular Hyatt.

selection of bourbons and the barman who served them. host larry johnson is a treasure trove of the hotel's history and a great joy to coverse with. the receptionist gave us the seelbach suite for our anniversary.

I am very glad that I stayed at this beautiful hotel. It has a lot of history going back to the early 1900’s. The room was big and decorated nicely with a comfortable bed. However the bathroom was was way too small. There was only a toilet, sink and bathtub. No countertop and hardly any room to move around. It was very difficult to function in there. Since it is an old structure I guess there is little...

We really like staying at older hotels that were built when luxury was at the forefront... This exceeded our expectations!!! It's absolutely stunning inside and the location could not be better... The rooms were okay but nothing that wowed us... Which is kind of a bummer because the the rest of the building is gorgeous but the room was pretty plain, and we booked one of the nicer rooms... None of that...

This is going to be a mixed review. We stayed here over the weekend for a wedding. Biggest con: our car was broken into while in the care of the valet service. More on this later The smallish Cons: there was no mini fridge in the room, which was a little bit of a bummer. The rooms were kind of small. There was a coffee or soda stain splattered on a wall near the baseboard in our room which was kind...

Shout out to the staff at The Seelbach! This is a really cool hotel, full of great stories, history, and charm. But it wouldn't be what it is without the amazing staff. I had a late arrival and needed dinner before restaurants closed. Dean and Carolina in valet were very helpful and accommodating. Shanetta and others at the front desk were very hospitable and took time to talk about the history of...

Overall the hotel is wonderful but the biggest issue is the air conditioning. When I arrived I set the air to 70 degrees and it stayed at 74 the entire time. It would be nice to have a mini fridge in the room but that isn't a deal breaker. They should definitely look into upgrading to window units or something to help cool these rooms off as it makes it difficult to sleep.

Need an inexpensive hotel in the area for an event I was attending. Found this gem. The room cleanliness and service not only met but EXCEEDED my expectations. The staff was pleasant and made me feel welcome. Will definitely chose this location when I am in the area in the future.

Room was good. Lots of remodeling going on so hallways were dusty and messy so if that's a problem I wouldn't stay here for awhile. Desk clerk was nice, we requested extra blankets for our son and he immediately got a couple and took to our room before we even got our luggage out of the car. Was located in a very good area. Price was good. Beds were good. Room was clean.

This place is a hole. They have no idea how to handle any event. Elevators are hidden clear on the other end from the lobby. Nothing is handicap accessible above the 1st floor. Parking is a nightmare

Went to the Home Improvement show. The facility is easy to get into and parking is easy, and it seemed appropriate for the venue. The show was not that great - had more room downtown.

This is possibly the grossest, dirtiest and smelliest place I have ever stayed. Kentucky's state prisons are probably nicer. Ramada needs to bulldoze this sh*thole and start from scratch.

Would never return! Blaring music in the courtyard kept waking me up. Kids running wild everywhere and Neanderthal men screaming day and night. Gym equipment not functional. Staff didn't really care.

Lovely hotel, we were very impressed! What was supposed to be a one-night stay turned into a 4-night stay — we got stranded at the Embassy Suites when a terrible ice storm hit our travel path. Couldn't have asked for a better hotel at which to be stranded, frankly! Very clean and had everything we needed. Nice, spacious rooms. Comfy, clean beds. Staff was helpful. Dinner service was nice – we especially...

Nice, Clean and quiet(interior room)! Good location with food and entertainment just steps away from front doors. Evening reception is your typical chips, dip, fresh fruit, beer, wine, and cheap liquor. Left before breakfast started at 7am on a Sun. Valet parking is $40/car $45/SUV. There is a parking garage that we did not see literally across the street down one building.

Don't forget to use ʜoᴛᴇʟʙᴏʟʟʏ.ᴄᴏm when booking any place. This website will compare hundreds of booking websites and usually will have rates a lot cheaper than others! Thank me later! This place is one of the best in the area. I've been coming here for a long time. If you stay for a few days you definitely won't be disappointed. What a pleasant experience! The hotel is located in a perfect spot and...

Rooms are very spacious and clean. I like the fact that house keeping does not show up every day. The only improvement is to be a bit more sustainable. I like it when hotels have the dispensers instead of having individual plastic bottles. The reception service is awesome. So kind and helpful.

In full disclosure I am a diamond member so your results may vary, but if you have status see if you can get a room on the top floor. Ceilings are very high and makes the room feel big. From the outside you may think it's an old hotel but from the lobby, to the super wide hallways on my floor, to the modern rooms it was a bit of a surprise. The made to order breakfast was great. My only knocks.......

Very modern look. Comfortable conference rooms. Excellent restaurant for complementary breakfast. Room with high ceiling, comfortable bed, and good shower. Overall excellent.

The room was really clean and comfortable. The staff was very helpful to answer questions and resolve issues. My daughter said it was the nicest hotel she could remember staying in.

I first want to start out by saying that the staff is first rate! I stayed there more than 2 months. When I first got there, I checked in and it was all good. THEN I walked into my room one day and I tripped over a piece of carpet at the door. I told the front desk about it, but nothing was done while I was there. I would however recommend this hotel to my friends and family. Will be back.

One thing I missed in my room was having a list laminated with restaurants in the area with phone #'s & possibly their hours open, places of interest to see, hours that breakfast was served each day with cost (since they aren't included with the room anymore), checkout & check in times listed as well. I also didn't like the incidentals chg of $21.45 per night to my card & then have to wait 2-3 business...

Attended a convention two years in a row at this location - wonderful experience both times. Large meeting rooms were provided, which were well-lit and comfortable, and the staff was great.

Even though we stayed only one night. The hotel was very clean and enjoyable. I just wished they offered more to their guests. Also front desk people of all shift should be given the same info. When I called before arrival they said late checkout is at 2pm and that is free for members of ihg. And now that we are here, we are being told by the night staff that it is intact false information and late...

The rooms are clean, updated, and relatively nice. I spent some time at the bar. The bartender was very friendly and attentive. Sadly, I was the only patron so they closed down early.

I left a gold chain in the room last New Year's Eve. I called them to find out if the maid or anyone had found it and was told that nothing had been turned in but they would go back up in the room and look again if I could tell them where I thought I left it although I didn't have much help I told them and waited about 20 minutes later they called me and said they had found it I was so happy and relieved...

Place needs some TLC and would be a great place again!! Staff is working hard to recover from flood and previous neglect of the property!! Be patient and they will be happy to address any guest concern. Lively place on weekends. Great place for family and group gatherings and events.

A little off the beaten path, but outstanding design touches. It just made me relax to know I was somewhere safe, where the service was excellent, and the bed was extremely comfortable. The 44 foot pool was fab, it's rare to find a hotel where you can lap swim comfortably. The restaurant was convenient and had a good menu. But, overall, I was so relieved to find such a nice hotel after spending...

The beds are super comfy, but the rooms are slightly outdated and need better housekeeping—lots of marks on the walls, dust in the bathroom, etc. The lobby is the star of the hotel and is absolutely beautiful, but that’s where the glamour stops. If there’s a conference, parking can become a real challenge. Although decent for one night, I would not come back here. Shocked that AAA gave this a four...

I had a great stay at the Marriott East. The cleanliness of the hotel was great from rooms to public areas. I used their meeting room space for a meeting and they had an excellent partner for audio visuals , they were very professional, customer service oriented and very proactive with our needs during our event, overall a great business experience for our group. Highly recommend.

Stayed at this Marriott a number of times during business trips to the area. The hotel has a vip lounge that can be used free of charge by Marriott loyalty program customers. It’s well stocked with snacks, throughout the day and offers great breakfasts and decent appetizer selection in the evening. The rooms are just okay. I typically do little floor tile sweep when I get into the room to get rid of...

The hotel is beautiful inside and outside. The beds were so amazing I was trying to find a way to smuggle the mattress and boxsprings out to taken them home. Lol. The food was really delicious. I loved that check in, room key and check out was all on my phone with the Marriott app. Overall a great experience and incredible night's sleep.

We stay a weekend every year for a company function, and it is always clean and comfortable. Only downside was this year I left a dress behind. After several phone calls and promises I still don’t have my dress back a month later.

Check in was easy. Rates were good, location was perfect. Shonetta the night clerk went above & beyond. She even left a handwritten note of encouragement due to my husband being in hospital. That make such a difference. Beds were soft I got a good night sleep. Hotel is very quiet. It is a place to stay in downtown Louisville.

What a beautiful stay i had ar this hotel! The staff are very kind and caring, very professional! They are genuinely concerned about you and your stay at the hotel. As a first time to stay at hotel in Downtown I was very impressed. The house cleaning staff were very nice! The rooms are very clean! Beds are comfortable! I loved everything, the morning breakfast was amazing!! Kindly visit, you will get...

Was skeptical when I saw the other reviews of this hotel, but this place is fantastic! Rooms are clean, staff are so helpful and friendly when providing restaurant and activity recommendations! The breakfast is great and consisted of lots of options including oatmeal, eggs, fruit, yogurt, etc. Free bottled water in the lobby all day is a great touch as it’s easy to grab right before an excursion....

I've stayed here a few times before. It's centrally located for what I'm in town for. Walking distance to a few attractions as well, and not far from the visitors center. I love the fact you get a full complimentary breakfast here, but was a bit disappointed as they had little to no variety in the breakfast. Was it still good, absolutely! Would I have liked more selection, most definitely. Would it...

Decent price; could've been better considering the updates needed. Hotel looks downtrodden in several areas. Rooms need updating but are reasonably nice and accommodating; pool was never opened the entire stay and breakfast was barely existent. One more thing: the homeless population around the hotel made it difficult to travel. Very persistent and after dark the area seemed too rough for my family...

I had a very nice overall experience in this hotel. The parking was convenient. The check in process was good (a front office worker was almost running back and forth to keep a quick pace to keep up with the group of people that all came in atthe same time with me). The rooms were very clean and inviting and comfortably sized. The breakfast was great, with plenty to offer! Consider getting to...

The staff were the epitome of Southern hospitality. The breakfast was exceptional, in particular the pancakes - the best I've ever had.

Rooms were standard. The chicken Caesar salad was not delicious. We actually hated it. The waitress was not great. A few wrong drinks. Overall, it was a good visit.

I arrived at 9pm on Thursday 12/8. I parked towards the back of the lot due to a later arrival and closer spots already taken. I found a spot and didn’t notice anyone loitering around. However, the second I exited my car and had raised the back lift to get to my suitcase, I was approached by a vagrant with a down-on-my-luck story, something about a buddy’s broken down car and could I help him....

Don't forget to use ʜoᴛᴇʟʙᴏʟʟʏ.ᴄᴏm when booking any stay. They compare thousands of hotel sites and usually will have rooms much cheaper than others! You're welcome :)! This resort is one of the best in this area. I've been coming here for a long time. If you choose this place you definitely will love it I'm sure! Very clean rooms. The front desk staff was very friendly and knowledgeable of where...

Would have given it a 5 if the wait staff for the restaurant was nicer. Every day our waitress had an attitude... but the bartenders and desk staff were kind and helpful. The rooms were in great condition too.

I have been here multiple times and have always had good experiences. They have excellent, clean rooms with friendly service at all times of the night and morning. Conveniently located near the expo center and airport, though downtown and the University is a bit of a drive. I have never stayed more than one night, but I make sure to stay here every time I have an early morning flight!

Location Location location. The hotel is located downtown with ample food and entertainment options within a short distance. Lobby has plenty of games and seating with a nice bar/restaurant. Staff are helpful and friendly. Rooms are average and being on lower floors can be very noisy. Valet parking is expensive but well worth it.

Great location to everything Louisville! The rooms were clean and quiet! The food and bar was perfect. But the service was beyond spectacular! Tyler is a gem in the service industry, she made us feel at home. Keep it up!

Location is excellent on Whiskey Row, easy walk to multiple restaurants, bars and distilleries. Beautiful, modern lobby and lobby bar. Easy check in, valet service was great. Front deak never acknowledged when turning in keys at checkout and mumbled something when requested valet at checkout. odd fellow Room 501 was a unique setup, very clean, lots of space but small bath/shower. Ice machine...

One of the best hotel experiences I’ve ever had. Aloft is centrally located in town and has lots of things to do close by. It’s a very short walk from Waterfront park and the Big Four Bridge. It’s a lot to be desired for as far as having a river view or even a city view but that is the only thing negative I can say. The staff is very friendly and professional and the rooms are extremely clean and comfortable

Great hotel, nice grown vibe. Location is great. Being originally from Louisville, it was a great place to stay and be able to walk around downtown. Huge plus that there was a White Castle right across the street! Davon the front desk rep that work over night the weekend we were there ( funk fest), was the best. His customer service and can/will do attitude would have made even the worst stay still...

I came to Louisville for a wedding on Sept 3rd and stayed at the Aloft for 2 nights. The location was great and everyone that worked there was so nice. I especially had the pleasure of meeting one of the Guest Service Members, Kimberly Andrews. She was one of the most pleasant, accommodating, patient, and kindhearted people that I've ever dealt with in my travels and hotel stays. Kimberly went out...

The breakfast was good I enjoyed my breakfast I didn’t get my traditional waffle which I missed but I did enjoy the breakfast the Bacon and sausage

Loved the layout of the suite, the front sitting room is nice and large and the furnishings looked like new. Beds were clean and comfy! I especially liked the pool, it was well maintained and adequately heated, even though it was quite frosty outside!

We arrived on a Sunday afternoon. The staff were very helpful and the room very clean and comfortable. The bartender at the evening reception was great. Only goldfish bags for appetizers. Not what we expected after staying at other embassy suites. Our room only had one glass. We were told they couldn’t give us another one because guests have broken them. They suggested we try to get another one...

This hotel was GREAT! Free breakfast, free happy hour, and a solid indoor pool. We were there with 2 kids and everything was clean, safe, and inviting. The hotel is location in a great area about 15 minutes from city center, and about 30-45 from a number of distilleries (depending on where you're going).

I don't have many complaints about my stay or service my room was clean upon arrival my towels fresh plenty of parking and I liked the breakfast. I did find that my pull out bed was broken and there were no extra blankets for it and room service tried to rush me to check out she was very rude kept coming back 2 hours before checkout. She never cleaned my room during my stay but wanted to rush me out...

We have stayed here 3 times now. We are coming to Louisville for medical care. The staff here are wonderful. They are caring, compassionate, and most accommodating. The location is also great. It is 2 easy blocks to 4th Street Live. And a fairly easy direct drive to the UofL and Norton facilities.

Nice Hotel. Par for the course when it comes to Hilton Garden Inns. The staff was friendly and attentive and the rooms are clean, spacious and have modern styling. Nice and quiet too. You can't really hear people out in the hall or your neighbors watching TV which is always really nice. This was a great hotel for business travel but there are couple things I would point out as criticisms. 1....

My husband and I was traveling back from Nashville Tn to OHIO on December 9 2017 and decided to stop in Louisville for the night and got a room here at the Hilton gardens. . We are Hilton Honor members. The room was great and cleaned and the food was good. We got home Sunday and I realize we didn’t have a bag with are snacks and a half gallon bottle of Kamora and a coffee mug that I received from...

Great hotel. Updated decor. Restaurant had excellent menu for late arrival. Easy check-in and checkout. Beds were super comfortable. Would suggest this to all my friends. Only distraction was the cars going up/down across a metal grid in the parking garage next door outside our window. Became used to it over time.

The room was very clean, and neat. It had a mini fridge, microwave, and coffee maker which made it very convenient. The bathroom was large and well lit, with a handy hairdryer! The air worked great, and the beds we're very comfortable! The restaurant upstairs was delicious, with a large selection of drinks. The view from the rooftop bar was beautiful! Would definitely stay here again.

Leon is the BEST van driver ever! :-) Nanette and Rohan will help you out at the desk with anything you need. Some great employees.

Its probably the best Best Western I have stayed at. The staff and service was exceptional. The room was very comfy. Breakfast was superb.

This rating is for the staff. Our car broke down outside Louisville in the middle of the night on our way to the east coast on new year's eve with our 2 cats. We were completely desperate and the front desk and manager were compassionate, found us a miracle room for an incredibly busy night, and recommended car repair places for us the next day. Simone and the two front desk staffers (I wish I had...

This sooooo could have been a 5 star review, but they loose 1 star for intentionally blocking out Fox News. It is a new Direct TV service there, with CNN, CNBC, and others - but no Fox News. That’s intentional and it is enough to send me to a different BW. 1 more star down for a fairly dirty room. sticky syrup on the floor, chocolate and food on the couch, lots of food crumbs on the carpet. That...

Easy access to the interstate, free parking and a covered drive up for checking in. Amazing facility with a nice daily breakfast, weekends they open the lobby bar. Rooms were set up with a good vibe. The customer service was outstanding, Diallo was my go to person at the front desk when I needed info of the area. I will be back and look forward to staying again.

This is a huge hotel and it seems out of place where it's at but it's been great. I've stay many times and will continue. The staff has been great, the rooms are big, nice and they have the best breakfast EVER! I only have one complaint but for me it's MAJOR! My husband comes to town for work and has to be up around 4:30am to be at work early. All he wants when he gets up is to be able to get ready...

Comfy firm beds, clean showers, and the breakfast bar is all I need to make my stay great and they made my stay worth it.

I had to attend a function at the Convention Center and it was extremely close and less than a 15 min walk. I found several good restaurants nearby and even walking at 8 PM in the winter when very dark out was very safe. Breakfast was a nice surprise as I had forgotten it was a benefit and they had hot eggs, sausage if you wanted a hot item as well as the usual cereal, Danish, yogurt etc. Coffee was...

I am a gold member but when I checked in my name was not used, I was not offered a water, and I sure didn’t expect to pay $15 to park my own car in the lot, my membership was not mentioned. Got to my room and the deadbolt on the door didn’t work, the sliding closet doors were broken and useless, and the toilet seat is so loose it’s falling off. The room was spotless and nice so it’s a shame to have...

People were great, breakfast was pretty good. Rooms were ok…a little old need some touch ups. Some of the a/c units were old and leaked and some of the locks on the doors need to be fixed some. But over all a great hotel in a good location.

If possible, bring your own pillow. These are very soft and have no support at all. Other than that, the rest of the hotel, including the breakfast was great. Parking prices seems kind of steep just to be able to park and stay at the hotel…

Hotel is nothing extremely fancy but it’s a great place to stay if you want to be downtown for a night or two but don’t want to spend $200-$400 a night! Room were very clean and no weird smells. They provide free tampon and pads for women who need them. It’s in walking distance of many restaurants, bars, and clubs. I don’t remember the front desk lady’s name but she was a black woman in her 20’s or...

Great service!! Easy check-in, staff always helpful & friendly. Room was clean, comfy bed, refrigerator. Indoor heated pool and full breakfast. I recommend this hotel. Great location too.

Excellent facilities, clean and decent location. Decent breakfast too. The beds in particular were incredibly comfortable.

First time passing through Louisville, I will come back to see the area and to stay here specifically. The lobby is clean and inviting, friendly service even at a later hour. The room was easy to access; also very clean and stylish. Slept great after a long day and couldn’t be happier to have stayed.

We had a good experience, although we didn't spend much time at the hotel. We dropped our stuff off before dinner and then went to the Jack O Lantern Spectacular, so we really only were there to sleep and eat breakfast. The breakfast was your typical continental breakfast, but was yummy. I would consider staying here again. The staff was all very friendly throughout our stay. My only complaint would...

I’ve travelled a ton and have stayed in a lot of hotels but I had never stayed at a Holiday Inn Express until this weekend. Might I say, I was fairly impressed. Check in was easy and the receptionist was sweet and helpful. The room was very spacious and had all the necessities. Fridge, microwave, nice bed, and nice view. The location was awesome. Easy access to the interstate. Having to use your room...

It’s peaceful, and the food’s alright. However, room I stayed in (303) smelled like feet or cheese or something. Either way, the smell was unpleasant. The towels didn’t smell totally clean, and there was some fuzz on them. I didn’t expect them to smell super aromatic or anything, but the smell was a bit off. Also, on the first night the bed made me all itchy.

We had a wonderful stay. Breakfast ample and very good. Reception Staff very friendly and helpful. Could do an easy walk to Downtown and our car was safely parked in the secure parking garage

Rooms, lobby, exterior are all updated and modern. It was clean, extremely friendly staff, quiet enough though a lot of kids here for some sort of event, but never heard them though the walls. We moved from another courtyard in town during this trip and were so happy. Indoor pool is small but nice to have. Had two adjoining rooms for my large family and it was excellent. Next to the convention center...

Great stay while visiting Churchill Downs for the weekend. About 3 miles from the track with a convenient shuttle service to and from. The property was very clean. Front desk staff was wonderful. Very friendly and accommodating. Skeeyee!

I would like to start of by saying there were three guest checking in before me and the clerk checked us in quickly and professionally. Everything was exceptionally clean and well maintained. Location was perfectly placed near our family and easy access to the highway. Looking forward to our next visit.

The staff did an amazing job of accommodating our team's stay on short notice in the middle of the night after our flight's landing changed from Lexington to Louisville.

Staff were all friendly and helpful. All facilities were clean and well cared for. My room was very clean, and quiet, (especially given the full booking).

Very nice staff, clean hotel. They were good hosts with our group stay and meetings Shuttle drivers will get you to and from the airport very quickly As of Jan 2023 they are doing some renovations but it only affects the lobby area.