Rutllan & Spa
Rooms and prices
Description
Cosy Alpine style hotel, located in a picturesque place among beautiful Park in La Massana.
Location: in the centre of the ski resort La Massana, 210 km from Barcelona international airport, just 5 km from Andorra La Vella, just 20 metres from the lift leading to the pistes sector Pal. From bus stop – 50 m from the hotel.
Consists of a 5-storey building.
The hotel has 96 rooms.
On the hotel territory: restaurant, café-bar with a fireplace, free wifi, wired Internet for a fee, skis, conference facilities, garden, 2 elevators, garage and Parking for a fee, Spa, outdoor pool, indoor Spa pool
Attractions: Jacuzzi, sauna, Hammam, massage, beauty treatments, terrace, gym fee, Billiards for a fee
For children: games room, Babysitting on request with charge, baby cot on request
The distance to ski lift is 0 min.
The distance to the nearest airport is 210 km.
Policies and conditions
- Check in time: 15:00. Check out time: 12:00.
Services and facilities
- 24-hour reception
- Elevator/lift
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Express check-in/check-out
- Garden
- Terrace
- All Spaces Non-Smoking (public and private)
- Non-smoking rooms
- Room service
- Family room
- VIP room amenities
- Indoor Fireplace
- Cable TV
- TV
- Minibar
- Hairdryer
- Shower/Bathtub
- Bathtub
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Telephone
- Bar
- Diet menu (on request)
- Breakfast
- Buffet breakfast
- Breakfast in the room
- Cafe
- Restaurant
- Snack bar
- Packed Lunches
- Free Wi-Fi
- Car rental
- Airport transportation
- Transfer services
- Spanish
- English
- Italian
- French
- Multi-language staff
- Portuguese
- Tour assistance
- Barbecue grill(s)
- Billiards
- Hiking
- Sun Deck
- Parking
- Parking nearby
- Garage
- Swimming pool
- Spa tub
- Outdoor pool
- Seasonal outdoor swimming pool
- Beach/pool towels
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Cycling
- Fitness facilities
- Golf course (within 3 km)
- Gym
- Doctor
- Solarium
- Massage
- Sauna
- Spa
- First Aid Kit
- Playroom
- Family/Kid Friendly
- Ski storage
- Ski passes available
- Ski facilities rental
- Ski shuttle
- Ski-to-Door Access
- Skiing
- Ski school
- Pets allowed
- Personal protection equipment for staff
- Extra decontamination measures
- Personal protection equipment for guests
- Contactless check-in and/or check-out
- Additional measures against COVID-19
Street view
Video: Rutllan \u0026 Spa - La Massana Hotels, Andorra
Map
Reviews
The hotel staff were friendly and helpful, our room was clean well kept and more than enough space for a family.
Breakfast was great - full buffet with a mix of local and international foods - ate too much. Staff were great and really helpful.
The ski lift is 20 m from the front door and really easy to walk to, the hotel also has ski lockers you can rent.
There are a good range of restaurants within easy walking distance in La massana, as well as nice places for a drink.
The hotel bar had a nice fire and comfy seats after a good day on the mountains.
Would a happily stay again.
The pool access for kids is from 3pm to 5pm, which means you need to finish skiing very early to go with your k8ds to the pool.
Adults pay 14 euros, and they can access pool from 5pm to 9pm.
Overall is a great choice.
The restaurant is disappointing. Meals are, well, nothing special and on the low quantity side. The style is wannabe elegant, and the menu expensive. No wi-fi signal.
Breakfast disappointing too, with ok variety of bakery but poor protein choice. Messy and rushy service, Covid is among us since March and by August I expect that a restaurant learnt how to work well while respecting the necessary restrictions.
Some waiters are kind, some others not.
Without going into too much detail, the owner/ manager and the staff were rude and unfriendly, and treated us like children. One incident included insinuating that a college was in the wrong when they had misplaced her laundry for 2 days.
The manager of the restaurant was just as condescending when we asked for gluten free options for an athlete, insisting that we had to pay over and above what was already paid for, for any special requests. The only friendly face happened to be a waitress who was able to assist us, and make us feel like patrons instead of unwelcome visitors. I did not get her name, but a big thank you to her, or else the whole week would have been a complete write off.
A few packages were delivered late to the hotel after we had checked out, and they also seem to have been misplaced by the hotel. I have spoken to one of the receptionists to which he flatly denied any involvement without first listening to the situation, and they have yet to respond to my emails with the proof of delivery to try resolve the issue. The management philosophy seems to be "Ignorance is Bliss"
In closing, there are by far better hotels in La Massana, please don't make the same mistake we did.
Spa is also great for apres-ski period, but be aware it is not included on the standard room cost! Same thing for cheese at the restaurant. Hotel needs to improve communication/transparency of these costs for customers.
Anyway, great location, good food, relaxing Spa facilities and nice staff.
Frequently asked questions about Rutllan & Spa
How much does it cost to stay at Rutllan & Spa?
The cost of living in Rutllan & Spa depends on the date, rate, number of guests etc. Enter your dates to see prices.
Which room categories are available in the Rutllan & Spa?
You can book Other, Economy room, Economy Single room, Standard room, Standard Duplex room, Standard room with garden view, Standard room with mountain view, Standard room with view, Standard room with balcony, Standard Single room, Standard Single room with garden view, Standard Single room with mountain view, Standard Single room with view, Standard Single room with balcony, Standard Double room, Standard Triple room, Standard Triple room with balcony, Standard Quadruple room, Standard Double Duplex room, Standard Double room with garden view, Standard Double room with mountain view, Standard Double room with balcony, Standard Double room with view, Superior room, Deluxe room, Deluxe room with garden view, Deluxe room with view, Luxury room, Luxury room with garden view, Cottage in the hotel. Please check room availability by choosing your dates
What are the check-in and check-out times at Rutllan & Spa?
Check-in at Rutllan & Spa is possible from 15:00, check-out is until 12:00.