Hilton Sydney

I had a two night stay at the Hilton for a work conference recently. The service was fantastic. Everyone I met went above and beyond, and they were all so friendly. But my room was disappointing. It was very clean and I can't fault the amenities, but unfortunately I was given the room right next to the lift (I was told that was all that was left) and it was incredibly noisy. Every time a lift went past my room, it also interfered with the TV signal and the free to air channels would freeze and flicker which was very frustrating. My room was also a balmy 24 degrees at all times. I would try to adjust the internal temperature, but after a couple of minutes or so, the internal cooling would automatically flick off and I had to get up and set it again. I spoke to a number of my work colleagues and they had all very similar experiences with the temperature in their rooms. Overall a pleasant stay, and a big thank you to all of the wonderful staff, but I wouldn't rush back.

This was my first stay at the Hilton after having visited a few times for a conference/catch up/cafe meeting but stayed elsewhere so this time i booked through Qantas (earning points) as i do wherever i can. I always book the executive lounge when staying solo for multiple nights as i find it more enjoyable than in room etc. I arrived at check in and asked if there were any upgrades available (to purchase) and the answer NO because i booked through Qantas that was offered to me. OK, but first i have ever experienced that. So i check in and either wasn't aware or told or both but head up to the lounge for a drink and a snack at just on 7pm, first night in and promptly told it has finished, i explained i had literally just arrived and couldn't something be OK. the very polite manager offered me a wine and a plate of snacks, surely a wine from the fridge wouldn't break the bank and honestly why 7pm on any night let alone a Saturday? i have stayed in many places and this was small, minimal selection (no hot food) and the temp inside was like a sauna! it wasn't a pleasant start and wouldn't pay for the exec lounge option again if i stayed. The room was clean albeit looking its age, the body were cheap little bottles, TV was super annoying to operate as were the blinds, the hallway lift was noisy and the view average, what was probably most surprising was being charged $150 for a completely EMPTY mini bar. are you serious? why have a fridge in there, why charge me $150 upfront and why is it completely empty? just plain odd. For such a beautiful foyer/entrance/location i left after 3 nights feeling that i wouldn't rush back. something was definitely off

It was tidy and clean .
workers are very friendly.

The Hilton Guest Room Plus has a Aquavision TV in the shower! Loved the Blackout blinds and modern room, however the standard rooms are a tad smaller than other 5 star CBD hotels. Book dinner at Glass