Hotels in Niagara Falls

It was shocking to see no EV charging in the hotel parking or garages

Great hotel located nicely in walking distance to Canada.

We had an amazing time I went with my sister for my 52th Birthday. Everyone at the resort was great, and the best part is its location. You can actually walk to Canada from the hotel! It’s less than a 30 minute walk to the border, but make sure you bring your passport and a few quarters for the bridge toll back to the USA, which is only $1.25.  The hotel staff were very friendly and helpful. We ordered...

Pool and spa was closed. No compensation was awarded in return.lady on reception was not so welcoming.

We came there on Friday about 30 minutes before the check In time. Had to wait almost 3 hours to get into room due ti a water line break. Had dinner reservations that we almost barley made it to. They did not offer any kind of compensation for this and was upset because of it. My wife had an appointment for a massage and had to be canceled also. Other than that trip was great. Great views

The room was clean and large, the amenities are ok if a bit dated. Some cons: there was a hidden $20 “resort fee” that is charged as part of your holding deposit that is not refunded. Each time you enter the hotel you have to cross the ****** floor and potentially produce ID. There isn’t much nearby in the way of shops, restaurants, etc. They even charge you for bottled water, so best to bring your...

A great location, and not the first time staying here. The views from breakfast and the on site Victoria restaurant are stunning!

The window is full of finger print mark, we book for the falls view room and once we entered the room there are clearly uncleaned windows and once we open further the curtain, there are more marks, oily and dirty marks with kids finger and hands mark over the window, well, it's obviously the cleaner did not clean the places where they are covered, but more difficult to accept is the area which is clearly...

Just right at the heart of Niagara falls with all the attractions. Amazing view at 13th floor buffet breakfast, however the foods selection and quality fall below expectafion.

Amazing spot for a birthday! Definitely recommend the rooftop pool bar! Staff was very helpful and welcoming!

Location is perfect which is close to Niageria fall. After taking the boat cruise, your clothes are wet and you can go back to hotel to get changed. Swimming pool is very small. Electric kettle is provided upon request.

Good facilities with a few attractions we can go to as part of hotel, great location very close to the falls and amazing views of both the light show and fireworks during the evening

An amazing place to stay. I travel for a living, so am pretty picky when it comes to hotels. The bed was extremely comfortable. The room was exceptionally clean. The food was great (if you get the breakfast buffet, go ahead and order an omelette that comes with the buffet instead of trying to eat the hot food on the line). And of course, an absolutely incredible view of the falls. We were in a high...

My primary motivation for selecting the Marriott on the Falls was the view, and our Superior Fallsview Room on the 31st floor did not disappoint - views were spectacular morning, noon, and night! This is the southernmost hotel along the Canadian falls and a bit removed from the hustle and bustle (which we enjoyed), but bear that in mind in case you want to be closer to attractions. I appreciated...

Great location, right next to the Canadian Falls. Rooms looking out over the Falls have a premium price of course. Our City View room was great. Stylish and roomy with two double beds (Queen Size). Even had a Bluetooth speaker so we could play our choice of music. There is a nice looking restaurant. We went out for our meals so we can't comment on how good it is but a fellow guest said that the restaurant...

Booked a 3 night stay for our honeymoon and we didn't want to leave! Room was clean and spacious, bed and furniture was comfy, and the view of the falls was spectacular! Starbucks in the lobby was a nice bonus for when we wanted something better than in-room coffee. Heated pool and gym were very nice and seemed to be quiet before the early afternoon check-ins. Only downside was the hot tub jets...

Attended a conference in the hotel. Amenities were good. Bed was comfortable. There is a Milestones in the hotel so that was convenient. Also a small Starbucks in the lobby which was nice, as hotel coffee is not known to be fantastic. Parking was challenging. I found a spot upon arrival on a Tuesday night and didn't move my car until leaving 2 days later, as others had a hard time finding parking....

A perfect anniversary at perfect place. Service was really good. Staff was friendly. Room was clean. Most important view of the room was addicting. It's little expensive but it's worth it. Starbucks there. Bar is there too. Most important Breakfast was perfect.

I organized a Cornell student 2 day group trip to Niagara Falls during 9.17-9.18 and we chose Sheraton as the hotel to stay in. The overall experience was very great since it is close to the falls and the hotel seems clean and new. The breakfast has many options to choose from and tastes delicious. All members had great experience. I also want to point out that Sarah who assisted me during the whole...

Hotel location was great. Walking distance to the Falls, good restaurants and activities (arcade and pool) onsite. Casino is just across the street and it also had good food options. Room was decent, could use an update. They did allow us to check in super early, which was greatly appreciated. My only issues were; I didn't appreciate being charged for parking even though I didn't have a car during...

We went to the hotel for a marriage retreat and to celebrate our anniversary! Like others have said the walls were a bit thin but most hotel walls are. The free spa and pool were a great addition! The hotel is within walking distance of the falls and the aquarium! The staff are so friendly and great to talk with! We had an absolutely amazing time! Also the fish tanks were beautiful!

Everything is of good quality except for one thing, the walls of the rooms are so thin and not sound-proof😅 that I heard the chatting and you know the type of sounds lovers make in bed🤣 This is a little hard for one person guest to go to sleep peacefully with neighbors with fun activities🤣. It's within walking distance from the park and the falls. My room was on the back side(not the street side),...

We got our room through Groupon and the room itself was fantastic. Upon checking in the hotel staff was so welcoming and pleasant. The pool area is so awesome offering a huge pool and two hot tubs! Location was within walking distance to the falls and there was a lot of vendors set up. There was new renovations to the arcade though some of the games were not working. I also found it really convenient...

I think it's the most kids and family friendly hotel I ever visited! Swimming pool is big warm and very nice, with aquarium with small sharks and colored fish inside. Rooms are nice and clean too. Staff polite and friendly. In the hotel you can find a couple of place where you can find food and coffe such as Friday's and Starbucks. Definitely recommend to stay in hotel with your family(=

went with kids - it was perfect. great pool, great arcade, starbucks, restaurant. excellent location. Just the fact that its in NIagara Falls USA (as opposed to Canada) sucked. but otherwise a very good hotel option.

We went there in April and used a Groupon offer (which there are many of for Niagara getaways). The room was VERY spacious, and had its own long hallway. It was most importantly clean; the areas were spacious and the falls view was not bad, although I wished there wasn't another building partially blocking it... and that's why I'm leaving a 4-star review vs 5-star: I booked a falls view room for an...

Booked a regular king room and got upgraded to a jacuzzi king which was a nice surprise. The room was a good size.However the stopper dod not work on the jacuzzi tub so we had to stuff a face cloth to fill it up. Be prepared though, no microwave or mini fridge in the room although requested. On the whole staff was great, hotel location good but in need of upgrades badly!!! Carpets were stained and...

This hotel is in a great location. Just up the hill (a steep hill) from Niagara Parkway. There is another Sheraton that is close to Clifton Hill but I prefer being close to the falls

Our stay here was unexpected and unplanned, but this place was fabulous. We arrived early (11AM) and asked if we could check in - we were accommodated and it was much appreciated. The hotel is in an ideal location and there are several connected options for breakfast/lunch/dinner (see photos). The room itself was very spacious, comfortable and was recently renovated. If you want to visit the...

I am giving this hotel five stars for several reasons. First of all, the room is unusually spacious. The vibe is a happy one. This morning I called the front desk to ask if the conditioner could be refilled when they cleaned the room. Someone was here five minutes later with conditioner. The place is immaculate. The furnishings are modern, clean lined and tasteful. The front desk upgraded us to a double...

Service in general is good, with front desk and baggage storage. We got a room upgrade and the room was clean and comfortable. However, they fell down by not notifying us when our room was ready even though they took our contact details. The hotel is nicely situated and we were able to get to the casino by covered walkway. There are a number of restaurants in the vicinity, both kid-friendly and more...

Mortons was fantastic and our service was great. Food was delicious, waiter was hilarious and the restaurant had a extra dessert and note for celebrating my birthday.

THIS WAS MAYBE THE BEST HOTEL STAY EVER. The view was perfect, the staff were nice, and the room overall was amazing. The food was amazing but a bit pricey, but great if you could afford it. Amazingly easy to get to the Falls, and takes about a 10 minute walk to the falls. They park your car for you, and you just need to call them to get it available when you need to use it. They were very fast with...

This hotel stay was EXCELLENT. My husband and I stayed for 3 nights and could not have been happier. Tonya at the front desk (I hope I spelled it correctly) was very thorough and made our stay that much more special. We eloped one of the days we were there, and it happened to be raining very hard that day. Tonya went above and beyond to provide us and our guests with several umbrellas and even a bottle...

We are staying here for a long weekend. We had an issue when we first arrived, but this was resolved fairly quickly by the manager. We were very pleased with the friendly staff and manager. Our room had an unbelievable view of the horseshoe and river. Watching the sun rise and the lights on the falls will be unforgettable. We enjoyed the pool and hot tub. The spa services were great too. If we return...

Amazing view, we stayed in the 2 story room with Jacuzzi tub. The Double bathrooms were nice, the room was very clean, the staff was kind and helpful. We parked valet and it was rather quick to get our vehicles. A little bit of a walk to see the main things but on the bus route and they gave passes to us if needed. I would definitely go back.

Staff was excellent, that is why 3 stars. Room was good and food was great at Morton’s. Disappointed that they would not enter room to clean and service. 3 nights with the price you should get service. We did have to ask 6 times in 1 day for towels. Covid is not an excuse, sorry. Keep curtains close during the day because it will heat the room. Valet parking was a little excessive at $59 a night or...

Good resort hotel near the falls . This is especially helpful if you are to visit Skylon Tower . This is within walking distance. Good impressive lobby.

Clean room with comfortable beds with some slight wear and tear. But 8th floor could not see the falls. We could see a glimpse of the river past the parking lots/skylon. In the middle between Clifton hill and table rock. Should be walkable but was too cold to walk the night we were there.

Good location and good customer service. Nice fitness center. Confortable and clean room

Overall is average and under value. The view from room is not that spectacular as describe. However, room is clean n tidy. Service prompt response upon request.

Nice hotel but our room was supposed to be with the falls view, which being on the 16 the floor, wasn't.

We are happy to stay in doubletree … the room is clean and good fit with family and kids… also our room can see the fireworks…. And I checked with front desk, all the rooms can view the fireworks. I definitely will come back to this hotel again.

Could have been better with the breakfast buffet during our stay Proximity of location to sights and interests is fine

I stayed here February 12, 2023 for just one night. I arrived at 9:30 AM knowing that usually check-in is about 3 o’clock. I asked the man if at least I could get my parking validated and maybe use the facilities. He told me if I would like to check in early I could be upgraded at no charge to a king bed with a Jacuzzi., I was so happy and told him yes. When I arrived in the room, it was immaculate...

Great stay here over the past weekend. We decided last minute to stay in the falls and the hotel was very accommodating to us. They upgraded us to a suite with a City view which was perfect for our 2.5 year old! He loved looking out the window and having the couch was a HUGE bonus for him to chill out on. I wont lie in the room there were a few hairs in the shower ( I took pics to back up my story...

We were promised falls view but the falls were no where to be seen BUT they were about 20 minutes walk. The Hotel was immaculate clean, room was clean and spacious, service was excellent and the guy at the reception, don’t remember his name, was so friendly and it seemed he knew what customers think of asking before they do! I loved it. One thing that truly stands out for me was the three big bottles...

My husband and I stayed 2 nights at the Courtyard and couldn't have been more pleased with our stay. We got the Jr. Presidential Suite and it was amazing. The room was updated, clean and very spacious. The jetted tub was perfect after a long day of walking around and exploring the sites and attractions. The hotel is perfectly placed near Clifton Hill, so everything was within walking distance. For...

We arrived at Niagra Falls for our vacation. It’s peak season being August (2022) after all. The rates are usually high during peak season; it was high despite booking in April 2022. I am a Marriott Rewards Program member and could not get any credits for the 5 nights. Pros: clean hotel, large queen suite, like the decor of the room, housekeeping services, great location. Cons: Paid for parking...

Just stayed 2 nights here and my son and I had a FANTASTIC TIME!!! Rooms were clean and spotless, staff were helpful and kind and the location is perfect to walk to and from all of the attractions of the falls and Clifton Hill. The water park was incredible! and you can easily spend hours relaxing or being a big kid and going down the waterslides. My son and I had an incredible time and I'm going...

We had a great stay on our son's birthday. The staff at the hotel was so nice that they put candies and happy birthday sign on our room door. Very clean rooms, fridge and nice courtyard. We used to go to Sheraton and crown but even though it's less fancy here, it is definitely cleaner and friendlier. We will come back again soon!

I was a little skeptical of this hotel as our trip was a spur of the moment thing so the room was booked before reading reviews. My husband pointed out the bad reviews saying the courtyard view rooms are really loud (this was one of the rooms I had booked) and I'm a light sleeper. I ended up upgrading to a bunk bed room. The door was still in the courtyard, but the beds/windows were not. The door...

Love this hotel. I been here twice and it has very big and comfortable beds. Room Service is great. Amazing place. Stop by here and visit. I rate this 5 star hotel

Kids loved it. 2 and 3 years old. Lots of free towels and swim diapers. Rooms were clean but very loud air conditioner no balcony no windows. Was worth the money 256 bucks for two full days and one night

Great for the value. I liked the way the rooms were around courtyards. Easy access to the water park. Nothing too fancy but just right for a night away with kids!

Had a family reunion. Rented 3 rooms. Excellent location, clean rooms and gorgeous pool area. Had an issue with room cards not opening rooms, but front desk was fixed. Only 1 thing is bothering me, is late fees added for my 2 rooms for staying extra half hour in the swimming pool even the rooms was already empty..

Great price for a nice clean hotel. Wyndham has been updating their hotels without really raising their prices. Just simple little touches that make your stay better. The staff here were very pleasant. The hotel is located pretty much at the top of Clifton Hill. It's a bit of a walk to the falls but not too far. It is close to all the entertainment and restaurants. Well priced for the location.

Great location. Clean. Accommodating and kind staff. When there weren't any handicap spaces available, they allowed me to park in the 15 min. loading spot overnight. They were so kind to my entire group. Outside is dated, of course - can't change that much -but inside it has been updated. I was surprised - and LOVED the walk in shower. As someone with mobility issues, that was amazing -PLUS, they had...

Nice hotel at a great location! We had a pleasant stay at the hotel and it was very conveniently located on Clifton hill. We got a room on top floor with a hot tub and a view. The bedding was also good and the room had a nice feel. The only challenge is parking, so you have to arrive early to find a spot and if you take your car out, you may get out of luck. Will still recommend this hotel based on...

For what we paid, it definitely was nothing to complain about. We had a room with a heart-shaped hot tub and a single bed. The bed was comfy and the room itself was decently tidy. I'm not a fan of the tile/cement-y feel floors, especially in the bathroom. The shower was a tad bit small and the curtain definitely did an OK job of preventing the floor from getting wet. The hot tub was loud but we could...

The rooms were clean everything worked liked that there was a fridge and microwave

We visited this hotel a while back. Great location that’s perfect for walking to everything you’ll want to visit around the Falls area. Check in was on time and smooth and our room overlooking the falls was just what we were looking for and as advertised. It was clean and well kept. The view was amazing and really added to the experience. It gets even better at night when the area is lit up. We would...

My husband and I just stayed here and had a great experience. When we first walked in Alexa at the front desk was very kind, helpful, and accommodating. Our original room that we booked was under maintenance, and Alexa presented us with many options for us and was able to get us an even better room with a marvellous view of the falls! Beds were comfortable and the bathroom was well stocked! Hotel was...

This hotel is perfectly situated for a prime view of the falls. The view alone is why I rated this hotel so highly. Tremendously spectacular views of Horseshoe Falls and the American Falls! Room itself was decent, nothing really special besides the view (which you have to pay extra for to get a high floor - strongly recommended). A jetted tub was a nice surprise. Pool was small but adequate. Visited...

Outdated (wallpaper peeling off and furniture cracked) and filthy (look at those stains on the curtains!!!) motel room in a "4 star" hotel for 560CAD for 2 nights!!! Very disrespectful staff.

We were surprised to be placed in one of "honeymoon suites" as we reserved a king bed room with a Fall's View. It was amazing to be on the very top floor #21!!. Jacuzzi was heart-shaped ?. We enjoyed the pool, sauna and hot tub. My husband and purchased their "casino" pkg which also included a discount at their Steak & Seafood restaurant. This restaurant was awesome with professional singing waiters...

The location was great. Our room has a windows over the falls, the view was very wonderful. In my opinion, one of the best located hotel with the best view on the falls. The room was very big and there was two big bed. It is was clean. We spent here only one night. The staff was very kind.

We had a great stay at Hilton, staff was just amazing. We reached early and Shanya at desk was super helpful and got room ready for us earlier than check in time. The ladies at bar area were super friendly. We used pool and jacuzzi which was very nice. The views of river from the room were amazing.

The location is really great! It’s in the Niagara state park, with few minutes to the falls or you can drive to the falls

Very clean hotel and staffs were great. Cookies are tasty but the one thing that bothered me was the sound of the air conditioning unit was too loud.. I couldn’t sleep well.

Nice need and clean nice view all good

Improve the breakfast. Service team is very sympathetic

Great location and fantastic Niagara river view ! Parkway Prime steak was excellent and enjoyed very much!

Very clean and basic room. It is a three block walk to the Falls. Amenities are basic, but in good order. Our initial room was on the main floor with the headlights of cars shining in from the parking lot, but the staff at the from desk (Catherine) moved us to another room right away when we asked. Great value in a hotel stay.

To be honest everything about this hotel is great, Great pool and hot tub, and a nice little gym next to the pool room, decent temperature, clean, and nice bathroom. But a big problem was the beds.. The mattress was way too soft sinking mattress and the sheets and covers were terrible, and the pillows were AWFUL.. Way too soft and I couldn't fall asleep easily. And the tv should have something other...

Asked for extra towels and a pillow, got the towels but not the pillow , but other than that the stay was great. Friendly staff and helpful

Hotel was okay our room was not bad but we couldn't get the Ac to turn on for some strange reason our room was cool not hot we stayed for the night there gym was awesome next store always cleaned.

Overall, this hotel is a good deal. The aspect I was least enthused about was the lack of fridge and microwave. Another possible downside would be the humidity in the room at most times - though I assume this can be attributed to the mists from the falls. However the cleaning service is excellent and the rooms and bathrooms are spacious. This Best Western also provides an indoor and outdoor pool for...

We had a GREAT VIEW of the fireworks from our 6th floor room at the Best Western Fallsview!

The Waterpark suited my 3 kids at the age they are. Had something for everyone.

Stayed here Friday to Saturday on the first floor. Rooms were clean although you can hear the room above us walking around. There is a Boston Pizza and breakfast place on site to make it super convenient for parents with young kids. The water park and arcade were great for my 4 year old. There is a wave pool, slides and small wading pool for toddlers. Great stay and will come back again!

I was here for a pool tournament November 4-6. The room was clean and roomy. However, my father did get trapped in the bathroom for about 45 minutes due to the handle. My daughter enjoyed the Waterpark and arcade. I did not see either due to the tournament. The restaurant was pretty good, we ate there twice and both times service was quick and efficient. It was the perfect distance from the falls...

Stayed there this past weekend in a suite. Our room was large, clean and the kids loved it! The water park was fun as usual and so was the arcade. The only issue was that our room had no hot water Saturday evening so I was not able to take a shower. I had the hot on full and it was barely luke warm. We let the front desk know the next morning as it was late at night but they didn’t seem too concerned...

Rooms were nice, water park wasn’t great but it’s good for babies/toddlers. Lots for them to do. If you’re looking to have fun as a teen or with your s.o I recommend somewhere else. They only have 4 slides for adults. No big thrills of drops etc. make sure to have other stuff planned because if you stay to long you will get bored easily. If I was able to get a refund for my stay I would because it...

We stayed here for a wedding. The room was a little musky and was a little bit on the side of needing some touching up but was clean and comfortable for the most part. We enjoyed the waterpark the day we left. There is lots for kids to enjoy. The service that we had during the wedding reception was fantastic- especially our server Kevin. He did everything possible to accommodate my 5 year old picky...

I booked the sky suite for my birthday weekend. It was great! I loved the lights that changed colors! However, for the price, I expected it to be a little cleaner. The rug and couch were visibly stained and the kitchenette area wasn't swept completely. I had to do a bit of cleaning myself to feel more comfortable. The staff was super friendly and helpful.

Stayed here for 3 nights on early November 2022. I arrived at the hotel very late (around 10:30 pm) and was greeted by a kind receptionist. The room was okay — a bit dark for me — but pretty spacious. The hotel location is perfect, only a few minutes walk toward the Niagara Falls State Park where you can catch the Niagara Scenic Trolley ride. I love that they provide a small fridge, microwave, and...

After our other hotel reservation fell through my husband and I were able to practically walk right into the hotel and book a room. The atmosphere was calming, the rooms were very clean with a great view. AND there is a Starbucks right in the lobby. Love this hotel for a no-fuss stay while visiting Niagara

The Days Inn is in a great location because it’s in the middle of all the tourist attractions Niagara Falls has to offer. Being two blocks away from the actual falls on the American side makes it very convenient to walk from your hotel room to 90% of all the attractions. You will absolutely love the clean rooms, comfortable beds and the friendly staff.

This hotel was very affordable. I found it on an app and the lady in reservations took the time to get me the best price available. It was clean and very nice. Easy to get to, free and close parking right at the doors. The beds and pillows were very comfortable, we all slept great! Beautiful view from the rooms. The hotel staff was kind and helpful. It’s very close to the state park to see the falls...

Great location. Right near the Rainbow bridge to cross over the border. Also close to the casino. The have a restaurant inside that you can get breakfast from. The market inside came in handy stocked with food, spirits, and medicine. The front desk staff was very helpful answering all the questions I had. The room was great. We has a king suite with a Jacuzzi tub with a nice fireplace. Nice and clean...

Staff were great, room was clean. We had a King/Queen split, so it was like 2 rooms (upgraded when we checked in from 2 Queens in the same room, without even asking.) Got there 9am and they did an early check in at no cost as well. Our room faced the highway, which is very noisy Friday and Sat/Sun not as bad. Kept the fan on the heater running to make white noise to drown it out. $20 resort fee is...

Dana at the front desk was awesome and professional. The room had quite a bit of dust on furniture. Lots of hidden fees like parking two bottles of water in the room that were almost $7 to go with the coffee that was provided for free I advise all customers to be cautious of what they're getting themselves into for the book. Other than that I would probably booked again knowing of all the hidden fees

I stayed 3 nights for a girls weekend with my daughter. The rooms were not lavish but clean and presentable. The staff were kind and helpful at check in (despite dealing with an incredibly frustrating situation directly before me). I was confused when I arrived because I entered the wrong building and didn’t know where to find the check in desk. I appreciated the on site restaurants for a quick meal...

Just got back from a weekend there with my husband and 2 young boys. We enjoyed the two pools, and having the Don Cherry Sports Bar within the building. Our server was great and the prices were reasonable. There were lots of food places nearby, and only a 5 minute drive to the falls/Clifton area/Entertainment District. Cons were once we got to our room one of the beds had a huge "sag" like hole halfway...

The rooms were great and comfortable and the staff were friendly. There was also a microwave and refrigerator for use. Unfortunately, the indoor pool was too small and the remote control for the heater wasn't there when I stayed. There was also a $30 parking fee. A break-in also happened to one of the cars in there so make sure you lock your doors during your stay.

Got the king suite with sofa. There was plenty of room. 2 pools. Decent gym. Too bad there wasn't a hot tub. We booked off groupon $60/ night. The mall across the street was great. Would recommend meat market 5 course for $45

Really amazing rates! My husband and I called to reserve a room about 20 minutes from our arrival (it was kinda spontaneous) and the price was less than expected! The location is within walking distance of the Niagara Falls. They also have a nice pool, arcade, and bar and grill in the hotel. We really enjoyed our stay here and higly recommend if your visiting the Falls. The staff was also very nice...

Yes! This hotel is well priced for the location. The rooms were semi-renovated, leaving room for improvement only in the shower/tub combo. The views were decent, but there's great indoor pool and the famous Anchor Bar is connected to the hotel - seriously, what more could a tourist ask for? Would highly recommend this hotel for those looking for a location and convenience factor over a luxury experience

Perfect location. Hotel clerks were nice. Place was clean. Room was clean and stocked with coffee, towels and soaps. Even numbered room on 6th floor with view of the lights on the falls at night and nightly fireworks. Walking distance to falls across the street. Beds were very comfortable with lots of pillows. I seen reviews of musty smelling rooms but it is humidity from the falls. Keep fan on all...

Stayed here for 3 nights w/ my family of 3 (Wed-Sat). Parking is $17 a night. Check in was quick and easy. We arrived to our room 509 and it was dirty so we returned back downstairs. We were given room 524 which was perfect. The even number rooms face the Canadian side and the view is beautiful (you are able to see the fireworks in the summer at night on the 5th floor & above). The room was spacious...

Very nice looking lobby, attached to a nee Anchor Bar. But check in times where way to long! Went back to check on lines twice and it was backed up for over an hour. Need more front desk personell

Fare enough for the rate, clean, comfy, and very close to the falls. Free internet & parking.

If I'm being honest there are pros and cons to this hotel but the cons seem to outweigh the pros. The rooms were clean but beds are anything but comfortable . The hotel does NOT TAKE CASH ! This made for a very awkward check in as I had to drive to a local bank . .make a deposit. So I could pay them with my card. I guess it's a covid policy.. so be it. The best part is the location but there...

Diana was super friendly at the front counter. Easy check in and out. Rooms clean with adequate towels. Free Parking. Hotel is close walking distance to Clifton Hill. Breakfast was the same for 2 days with round sausage and egg with choices of bread, English muffin or Bagel. It is nothing fancy but it suited us fine. A microwave in the food area would be a convenience for travelers who needed to reheat...

Lovely hotel with great staff. This is great for the location it is in, everything is in within walking distance. Bathrooms were a bit outdated but was clean and stocked with towels. We only stayed for one night but it was pleasant. The indoor pool looked like a lot of fun wish I brought a swimming suit. The breakfast was also good to get you going for the next day, did not expect much but they do...

In need of renovations. Staff very friendly. Really loud after 1015pm. Staff calmed it down a little too late. The female staff that helped do breakfast was awesome. Very kind. We brought Chinese food and she brought plates and serviettes without us asking. Courtney at front desk a pleasure to deal with.

Why the 3 star rating: we were 5 adults in 2 rooms Feb 28-Mar 2, 2018. No table in either room. Yes there was a desk. We brought a game board down to the eating area joining two other tables similarly used; this large open area was right in front of the reception desk, with the small pool on the other side. We had just set up to start playing and the desk clerk told us to go back to our rooms; it was...

It was nice place to stay. Rooms were clean. We shared a 2 room suite. There was sliding doors out to a balcony over looking the pool and lobby. They have free continental breakfast. Close to water park and many other places you want to visit while you are in the Falls such as Hershey, Casino, great restaurants and things for kids to do.

Good driving instruction given to you on the reservation. The reception area was clean and smelled fresh. I think we met 2 Erin. Awesome ladies, they be. Very good for business. They accommodated us on the east wing with adjacent rooms and all request given. The rooms were awesome, with two chairs around a circular table and a computer chair at the computer desk. The only draw back is that the wash...

This hotel has been a cherished destination for me since my childhood, and now I have the pleasure of bringing my own family here for memorable getaways. The establishment consistently impresses with its cleanliness, pleasant ambiance, and exceptional staff, particularly the remarkable housekeeper, Kelly. Kelly's dedication to ensuring our comfort and providing everything we needed was truly commendable...

Our room was extremely clean and also spacious. We loved the bed and the pillows, we slept very comfortably. Pool and hot tubs were also very nice as was the courtyard. Every worker we encountered was informative and overall kind and went out of their way to be helpful. We visited Niagara falls (10 mins away) and Toronto(1.5 hours away). We would absolutely recommend this hotel to anyone coming to...

My stay at Best Western Cairn Croft in Niagara Falls was nothing short of exceptional. From the moment I arrived, I was greeted warmly by the staff who ensured a smooth check-in process. The room was immaculate and beautifully appointed, offering a cozy retreat after a day of exploring the falls. The hotel's amenities, including the indoor tropical courtyard and pool, added a delightful touch to my...

We loved the hotel. The pool courtyard area makes you feel as if you are on a resort. We had lunch at the pub and the food was excellent. We enjoyed the golf lounge and the location is great as not to far from clifton hill but just far enough so you dont get the huge crowds.

Perfect for kids! We stayed one night here on our way to Great Wolf Lodge (since we didn’t want to pay Great Wolf Lodge prices knowing we would get in late the first night) and were blown away. Wonderful staff and service, clean rooms and the best part: a tropical courtyard with an enclosed play structure, pool, 2 hot tubs AND an arcade! Will definitely be staying here again.

Location is great… but if I pay for 2 queen size beds don’t argue with me that 54 inches mattress are queen size! Queen size is 60 inches. The guy at front desk seemed fed up of having to convince customers that their beds are queen size. If I would have chosen 2 doubles, what would I get 40 inches mattresses? Below expectations for crown plaza.

The hotel itself is beautiful. I know its an older hotel but rooms need updating. Especially the bathrooms. So tiny and tub area needs to be updated. Walls are thin and we could hear everything being said by the couple in the adjoining room. Never been here before so wanted to check it out. Also called when I booked and asked about hot tub and was told it was working but here I am and there's a caution...

Although it wasn't spectacular, it was okay stay, and service was good. Front desk staff served us with a smile, and they even changed the room on our request for a better fall view after checking in. Citrus water at the front lobby was also nice. Rooms are not very modern considering old hotel buildings, a decent size room with 2 queen beds. The rainbow room is great for breakfast with great view...

The front reception was excellent and very friendly. They upgraded us to a fallsview room for free. The location is so perfect if you want to stay near the old casino and Clifton Hill. The room was okay, kinda small. The bathroom needs a deep clean. There was visible black mold in the grout... not a lot to worry about health-wise, but still not pleasant to look at. The sink has a drip, and that should...

The rooms are small but clean. No mini fridge, safe or microwave in the room. The hot tub was not working. The rooms do not really have individual climate control. Our room was so hot. We visited in winter, and they were running heat, so we couldn't use the A.C. in our room, so they brought us a fan to put in the window. The staff was great and the breakfast buffet was good. It is an older building...

Gorgeous hotel with beautiful views of both the Falls. We had a superior king room in the top floor, the room is beautiful, but it's unbearably hot! Turns out the hotel controls the temperature centrally inside the rooms, even though there's a thermostat on the wall you can't adjust the AC. The rest of the hotel is classic and tastefully done. The ambiance in the lobby is very nice with light piano...