Mercure Hotel Freiburg am Munster

I like staying at Mercure Hotels since you know what you’re paying for.

Rooms are always clean and tidy. Spacious enough for all people staying. I stayed at a double room and it was really nice. The bathroom was very modern and you have tea and coffee in your room. The pillows were not very comfortable and the mattress was quite hard.

One of the things I dislike about some hotels are the carpets, which get pretty dirty with time. At the hotel this is also sadly the case.

The service and hotel personnel were amazing! Super helpful and friendly all the time. You feel under great hands.

The breakfast ist a continental breakfast but I must say the coffee was terrible. Maybe because of the coffee machine.

Other than that I really enjoyed my stay here! Great location near everything in Freiburg and if they fix some small few details it would have a perfect score. Would gladly come back.

A modern hotel in the town centre. Very helpful staff who speak fluent English. Rooms are clean and spacious with TV, desk and coffee making facilities and a complimentary bottle of water. The beds are suitable for back sufferers and there is plenty of wardrobe space and a safe also. The ensuite is very spacious as well and clean. Although central the rooms are very quiet. The hotel serves breakfast in the morning. Recommended.

This was a special trip; after many nights away from home for work this year, my wife and I finally got to spend some time together on a holiday. I shared this with the hotel team before our arrival and they really looked after us. The room, the service and everything was just awesome and we had a fantastic six night stay as part of our trip. I’d stay here again tomorrow!
The hotel is brilliantly located on the edge of the Altstadt (Old Town), with a park house in the complex. Freiburg im Breisgau is a fantastic place; the sites, the people and the feel of the place are just awesome, and this hotel is a great base from which to take it all in.

Great stay! Staff is attentive and friendly. They went beyond by leaving us nice treats for my husband's birthday, which was much appreciated! The room is of a good size with all one might need for a city getaway. Very cosy room, despite it being on the city center, it was surprisingly quiet, nice for a couple of light sleepers. Good decor throughout the rooms and hotel. The breakfast had plenty of options hot/cold/fruits/cereals and different types of delicious bread/bretzel, great tasting coffee. The view from the breakfast room is gorgeous this time of year (fall). Overall, a very enjoyable experience, thoroughly recommended!

We just stayed 7 nights at the Mercure in Freiburg
I've had my concerns about the AC prior to staying here after reading some other reviews but am happy to report both our rooms (306 & 307) had great AC

The location is fantastic with a walking distance to some great restaurants, shops and even hiking (which is a great past time)

The only thing to consider, is that you'll have to pay 20-24 Euros for parking every day (depending on how long you park your vehicle). The good news, is that the parking is directly under the hotel

The staff was very friendly and helpful and the rooms were cleaned daily

The only reason I gave this only 4 stars, is because there is no mini fridge in the room. We would have loved to keep our water or milk cold but couldn't

Had a lovely stay in this hotel. Great location, nice rooms and good facilities. However the best thing was the staff on reception. They were all so friendly.
It makes such a big difference having people smile at you and say hi, each time you walk past.
The lovely Katarina even helped us make a booking to a thermal spa, when we were having trouble.
Thanks so much.
Will definitely return.

Room was amazing, view to the Muenster good breakfast, though not great, a bit small but the decor is very well done. Only 2 dispenser in shower so conditioner was outside by the sink, the whole bathroom was nice but poorly designed. Nice balcony. Good bedding.