ibis Styles Pforzheim
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Rooms and prices
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Description
In this mini-hotel 122 rooms.
Policies and conditions
- Children of any age are allowed.
Children up to and including 0 years old stay for free when using an available cot.
Children up to and including 15 years old stay for free when using an existing bed.
No extra beds are available.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. - No parking available.
- Pets are not allowed.
- WiFi is available in all areas and is free of charge.
- Payment options: American Express, Visa, Euro/Mastercard, Diners Club, Maestro, EC-Card, No prepayment
- Check in time: 15:00. Check out time: 12:00.
Services and facilities
- Air conditioning
- 24-hour reception
- Elevator/lift
- Smoke-free property
- Heating
- Fire Extinguisher
- Non-smoking rooms
- Room service
- TV
- Accessibility features
- Luggage storage
- Luggage storage
- Bar
- Breakfast
- Bottled water
- Free Wi-Fi
- German
- English
- Parking
- Garage
- Fitness facilities
- Gym
- Doctor
- First Aid Kit
- Pets allowed
- Extra decontamination measures
- Personal protection equipment for guests
- Contactless check-in and/or check-out
- Additional measures against COVID-19
Street view
Video: Hotelbewertungen ibis Styles Pforzheim
Map
Reviews
We had made a reservation via booking. We were asked to pay upon arrival which we did (we checked in on 19.02.2024 at 19:10). We booked the hotel, given that they offer a Garage Parking. After we paid for the room, we were told that their parking lot was full and that we should search for a parking place on our own. We looked for more than 45' and we could find anything. Going to the room now. Entering the room there was a smell, possibly coming from the bathroom sink. I went to the reception and asked for another room since we could stay at the one they gave our due to the ugly smell. We also explained that we need a room with 2 single beds. They told us that they could change the room for us. Furthermore, in the rooms wasn't any slippers and neither provided they one with extra charge. Like how are we supposed to walk from the bath to the bed? Stepping barefoot on the carpet, where we walk with our shoes on??
And let's not forget the ugly smell of the room. 50 minitues after the check in, we checked out. We asked for a refund, since it wasn't our fault that the room wasn't inhabitable. The staff at the reception kept telling us they couldn't do anything about anything. They couldn't provide us with another room, they failed to let us know before payment, that a parking on there garage is limited and not possible for us at the given day and they failed to provide us with any solution. We had a long drive, we got there at 19:10 and we still had to search and go to another hotel due to the lack of cleaning, information beforehand regarding the lack of parking space and inability of the staff to provide us with any solution. We were working the next day and the cost us almost 2 hours of our rest. A full refund is the least they can do, after the hardship they put us through. I don't if we will get it, but it's a matter of priniciple, we didn't stay at the room.
I'm sorry, but you are lying. You never provided us with an alternative room. You said that there's nothing you can do for the smell in our room. It seems to me, that you didn't care about providing a solution, since you had already gotten the money for the room. And that's exactly the problem. The whole concept of owning or working at a hotel, is to provide hospitality. You failed completely to do this.
PS: Forgotten to add the staff members greeted us with a smile and were very friendly! :)
In addition, breakfast was more limited compared to last year. Moreover, the sandwiches were not fresh and probably leftovers from the day before.
Very unfortunate for a good hotel with a good location. That is why we won't come back to this hotel.
Thank you for the experience, keep up the good work!
The room is pretty small with comfy queen size bed and only one chair to sit on once you are awake. No desk or tea/coffee makeing facilities available in the room. No blinds or sheer curtains on a wall size window and as the hotel is located directly opposite residential block of flats you are fully exposed to onlookers.
The bathroom is small as well and floods easily during a shower.
Frequently asked questions about ibis Styles Pforzheim
How much does it cost to stay at ibis Styles Pforzheim?
The cost of living in ibis Styles Pforzheim depends on the date, rate, number of guests etc. Enter your dates to see prices.
Which room categories are available in the ibis Styles Pforzheim?
You can book Other, Standard room, Standard Single room, Standard Double room, Standard Family room, Standard Double room with city view, Standard Quadruple room, Comfort room, Comfort Single room, Comfort Double room, Suite, Quadruple Suite, Family Suite, Family Suite with city view, Quadruple Family Suite, Standard Suite, Standard Family Suite, Standard Single Family Suite, Standard Double Family Suite, Standard Double Family Suite with city view, Standard Quadruple Family Suite in the hotel. Please check room availability by choosing your dates
What are the check-in and check-out times at ibis Styles Pforzheim?
Check-in at ibis Styles Pforzheim is possible from 15:00, check-out is until 12:00.