Gemma Resort
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Rooms and prices
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Description
A pleasant hotel. Good infrastructure and pleasant environment. Nearby is the large lagoon, which opens up a tremendous opportunity to observe the rich flora and fauna.
Built: 2011
Location: Marsa Alam, 95 km from the airport.
Consists of 6 two-storey buildings.
The hotel has 270 rooms.
Beach: private sandy beach, first coastline. Towels, umbrellas, chairs are free.
On the hotel territory: 7 swimming pools: 2 pools with Jacuzzi, 1 heated in winter, 1 swimming pool for diving., doctor fee, charge Barber, Spa, bus to city, amphitheater accommodates 360 people, the Internet, the approximate cost of 3 euros\hour, restaurants, bars
Attractions: for a fee sauna, Jacuzzi charge, gym fee, charge diving, Billiards for a fee, beach volley, charge massage, 2 tennis courts chargeable, table tennis, snorkeling-charge, Canoeing for a fee
For children: children's menu, children chair in the restaurant, baby cot charge, play area, kids club, kids pool
The distance to the nearest airport is 95 km.
Policies and conditions
- Free private parking is possible at a location nearby (reservation is not needed).
- WiFi is available in public areas and is free of charge.
- Pets are not allowed.
- Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 11 years old stay for free when using an existing bed.
No extra beds are available.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. - Payment options: Visa, Euro/Mastercard, No prepayment
- Check in time: 14:00. Check out time: 12:00.
Services and facilities
- ATM
- Shopping on site
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Newspapers
- Gift shop
- Express check-in/check-out
- Garden
- Television in lobby
- Terrace
- Pharmacy
- Private check-in/check-out
- Outdoor furniture
- Non-smoking rooms
- Room service
- Family room
- VIP room amenities
- Cable TV
- Minibar
- Hairdryer
- Flat-screen TV
- Shower/Bathtub
- Shower
- Wardrobe/Closet
- Laptop safe
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Ironing
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
- Bar
- Breakfast
- Restaurant
- Restaurant (buffet style)
- Snack bar
- Bottled water
- Free Wi-Fi
- Internet
- Airport transportation
- Car rental
- German
- English
- Italian
- Arabic
- Tour assistance
- Library
- Billiards
- Karaoke
- Sun Deck
- Ping-Pong
- Parking
- Free parking nearby
- Swimming pool
- Outdoor pool
- Beach facilities
- Water sport facilities
- Private beach
- Beach/pool towels
- Next to the beach
- Business center
- Event facilities
- Fax machine
- Conference Hall
- Diving
- Darts
- Snorkelling
- Tennis court
- Fitness facilities
- Gym
- Massage
- Steam room
- Beauty services
- Sauna
- Spa
- Playroom
- Babysitting and childcare
- Children's playground
- Children swimming pool
- Family/Kid Friendly
- Pets Not Allowed
The hotel is located on first line from the shore.
From the beach 2 min. The beach is private, sand.
The distance to the sea is 400 meters
Street view
Video: Gemma Resort Marsa Alam
Map
Reviews
Great selection of food, everyday was something different. From traditional Egyptian food to sushi and sea food.
The kitchen staff were specially accommodating, my girlfriend had gluten issues, so they alway provided gluten free bread and pasta. Also they were happy to prepare something special for her if she wanted.
We had a very relaxing time on the beach and the pool and we can strongly recommend as a vacation resort.
The food at the resort was fantastic, with a wide variety of cuisines to choose from. Pool and beach services were beyond expectations, especially with Amro at the beach who was wonderful with the kids. Mahmoud Moussa was also incredibly helpful, ensuring we had everything we needed for a perfect day by the beach.
The beach at Gemma Resort, while overall good, does have some areas that could use improvement. I would rate the beach an 8/10. The entrance is a bit rocky and slimy, and the corals are unfortunately bleached and not well-maintained. While some guests enjoyed the snorkeling and saw a lot of marine life including fish, turtles, and stingrays, others noted that the coral reef needs better care.
Despite these issues, the beach still offers a beautiful setting and plenty of activities to enjoy. The beach bar is a great spot to relax with a cocktail after a day of swimming or snorkeling.
Food, snacks and beverages are very clean and tasty
Everything was perfect
Thank you so much for making our trip so perfect
That's the second time we visit Gemma Marsa Alam, the last time was one year back. This time we noticed a significant downgrade in the level of service, especially the F&B hygiene. The open buffet was always full of flies standing on the exposed displayed food, and it was so apparent that the pest control was not considered approriately. The last night, we all had stomach problems. My wife got really sick (diarrhea, vomiting and severe weakness and stomach ace) and had to take IV saline with medication in the hotel private clinic to help stop the vomiting and be able to travel back home to Cairo. And my child (three years old) has continued diarrhea till date, 4th day and still no positive progress, and he's very sick and in stomach pain.
I went to meet the hotel GM Mr. Ayman in his office before i check out to explain to him that there is a problem that needs his attention, but unfortunately, his feedback was very unprofessional, rude and unexpected. He just said that there is no problem in his hotel and that it's only myself complaining. When he called the clinic doctor in front of me, the doctor said that he got two cases the day before complaining from diarrhea as well. I tried to explain to him that food poisoning has grades, and that hygiene issues are to be seriously looked at before it's too late. But his feedback was totally unprofessional and unexpected from a GM dealing with a customer who has a problem, he didn't even offer any kind of help or support.
I am trying to reach out the hotel owners to check the matter. The general staff are really kind and have high level of hospitality, but I am really surprised from the top management reaction.
I am a frequent traveler to Marsa Alam, and definitely my next stay won't be in this hotel.
Impeccable service, considering every detail, and very friendly staff. Well appointed decorations, understated and elegant. Mostly Italian clientele, so nice and relaxed atmosphere.
Frequently asked questions about Gemma Resort
How much does it cost to stay at Gemma Resort?
The cost of living in Gemma Resort depends on the date, rate, number of guests etc. Enter your dates to see prices.
Is it far from Gemma Resort to the sea?
The distance to the sea is 400 meters
What are the check-in and check-out times at Gemma Resort?
Check-in at Gemma Resort is possible from 14:00, check-out is until 12:00.