Hotel Urban Dream Granada

Excellent hotel and excellent staff. Good location. Walkable to city centre.

The hotel is about a 15-minute walk from the train station and the city center. The subway and bus are also close at hand, making travel very convenient.
The overall feeling is still relatively new, but some hardware looks a bit old, such as the bathtub, the bottom is gray.
There is a kettle in the photos on the website, but it is not actually equipped.
The bed is comfortable in hardness, with a long pillow. One of them is obviously covered with a short pillowcase, exposing the inner core, which makes people feel uncomfortable.
Contact the front desk to find room service or get a suitable pillowcase. The girl at the front desk directly took two pillows of different sizes from the office area and let me choose one and take it back to the room. It's amazing! !
After two nights of stay, the room card was invalid on the second day. The front desk may mean that we put the card and the mobile phone together and demagnetized it. I guess we didn't realize that we saw the re-making of cards for other guests who encountered the same problem while waiting.
The problems at the front desk are too numerous to list: embarrassingly, there was only one breakfast in our room on the list given to the restaurant...
Although there are many complaints, the attitude of the front desk reception staff is not bad, which is a consolation...

The hotel service was very good, the facilities are also good, very fair for a four-star hotel, although the beds are wonderful. We have not eaten at the hotel, but for the rest it is good. The location is about 10 minutes walk from the good tapas area, but it is easy to do.

The location is very convenient. The subway station is right in front of the hotel. Most attractions can be reached by car. The hotel restaurant is cost-effective and the food is of high quality.

Lovely hotel. Staff very nice and friendly. Really good breakfast and very clean room and lobby area. Unfortunately not a 4 star, a little bit tired and probably needs an update.

Comfortable hotel, good location and very friendly staff. We always come back when we can on our trips to Granada.

The hotel is very close to the metro (about 50m), the rooms are very clean. However, it was a little uncomfortable that the walls are very thin, as you can hear every guest in the hallway. In the breakfast room, a little more space between the tables would have created a more pleasant atmosphere, especially since the waiters started setting up for lunch at around 8:45 (breakfast is served from 7:00 to 10:00).