Hotel Andrea´s

We stayed for one week in a dirty and unbearable room, and both my travel companion and I ended up getting sick. We notified the hotel about how filthy it was, and they said they'd take care of it – but all they did was sweep some dust. The room was never properly cleaned. After we got home, we spent several weeks trying to file a complaint through Hotels.com, but never received any real help. Eventually, I was told to contact the hotel directly. I sent an email, but never got a reply. It feels like they’re just waiting for guests to give up. I can't recommend this place to anyone.

From the moment I arrived, the experience was unpleasant. The reception is oddly placed outside, in front of the main entrance, and I actually walked right past it without noticing. No one bothered to help or even acknowledge me. Once I finally found the reception desk, I was ignored for a while and then greeted in a very cold and unfriendly manner.

The room itself was extremely small and not clean at all – there were hairs all over the floor, which I found quite disgusting. At night, the room didn’t get dark because the windows face the hallway of the hotel, where the lights stayed on all night.

I didn’t use the air conditioning because it looked filthy and gross – I didn’t want to get sick. Instead, I kept the window open the whole night. The bed was also very uncomfortable, which made it hard to get any decent sleep.

Overall, I really wouldn’t recommend staying here.