Hotel Servigroup Papa Luna
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Rooms and prices
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Description
Comfortable hotel on the seafront perfect for family holidays with children. Offers spacious rooms, a pleasant atmosphere and friendly staff.
Built: 1975
Renovated: 2014
Located 10 minutes ' walk from the Old town and the Marina of Peniscola, 215 km from airport of Barcelona, in 126 km from the airport Reus.
Consists of 8-storey and 6-storey buildings.
Total 551 number.Beach: public sand at 10 m from the hotel (1 coastline), between the hotel and the beach is the promenade. Umbrellas and sunbeds for a fee.
On the hotel territory: 2 restaurants , 3 bars, 5 conference halls (from 50 to 300 persons), 1 outdoor pool, elevators , room service (charge), safe-Deposit box at the reception (extra charge), Internet corner (chargeable), Parking (charge) , Laundry (chargeable), doctor services (fee), currency exchange
Attractions: SPA, table tennis (free), Solarium (free of charge), entertainment, fitness center (fee), sauna (charge), Hammam (extra charge), Jacuzzi (charge), massage (extra charge) Billiards (charge)
For children: 2 outdoor pool, mini-club (3-12 years, 21.06-15.09), Babysitting service (chargeable), children's menu, children's Playground, restaurant – children's chair, entertainment, baby bed (extra charge)
The distance to the nearest airport is 215 km.
Policies and conditions
- Children of any age are allowed.
Children up to and including 1 year old stay for € 5 per person per night when using an available cot.
Children up to and including 12 years old stay for free when using an existing bed.
No extra beds are available.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. - Private parking is possible on site (reservation is not possible) and costs EUR 12 per day.
- Pets are not allowed.
- WiFi is available in all areas and is free of charge.
- Payment options: American Express, Visa, Euro/Mastercard, Diners Club, Maestro, No prepayment
- Check in time: 16:00. Check out time: 12:00.
Services and facilities
- Air conditioning
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Ticket assistance
- Gift shop
- Garden
- Terrace
- Pharmacy
- All Spaces Non-Smoking (public and private)
- Reception desk
- Non-smoking rooms
- Room service
- Family room
- Bathtub
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Ironing
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Bar
- Restaurant
- Vending machine
- Free Wi-Fi
- Car rental
- Spanish
- English
- French
- Tour assistance
- Barbecue grill(s)
- Billiards
- Hiking
- Barbeque
- Sun Deck
- Ping-Pong
- Parking
- Parking nearby
- Garage
- Swimming pool
- Spa tub
- Outdoor pool
- Next to the beach
- Business center
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Windsurfing
- Diving
- Fitness facilities
- Gym
- Solarium
- Massage
- Steam room
- Sauna
- Spa
- First Aid Kit
- Playroom
- Children's playground
- Children swimming pool
- Kids club
- Pets Not Allowed
- Temperature control for staff
- Extra decontamination measures
- Temperature control for guests
- Contactless check-in and/or check-out
- Additional measures against COVID-19
The hotel is located on first line from the shore.
The nearest beach is located on the distance of 40 m. It takes 1 minute To the beach!
The distance to the sea is 90 meters
Street view
Video: Hotel Servigroup Papa Luna en Peñíscola
Map
Reviews
The swimming pool is nice and clean.
The gym and SPA are very small and boring.
Great food quality with lot of choices and friendly staff.
A lot of noise from next door, not isolated.
On restaurants tot many noise and to many people on the same time.
Position of the hotel on the beach is perfect. Good entertainment
My 5 year old child was assaulted at this hotel by another adult guest. He was playing with his water gun and spraying the plants. He accidentally sprayed water at another woman to which she responded by screaming at him and grabbing him by the arm and throwing his toy away.
I informed the staff at reception about it and they simply responded with a "sorry we don't know who did it and can't do anything about it. I had to remind them that they have something called a security camera and to review it.
There was no empathy whatsoever.
I waited for the manager to review the security camera and he basically confirmed yes it did happen but we can't do anything. I felt that we were being brushed off because we did not speak Spanish.
I reported the incident to police as well and still waiting to hear back from the police.
We were ignored because we don't speak the local language, staff here are not fluent in English and definitely needs training in customer service.
However the food was the same for 1 week! That is crazy! A lot of salt and a lot of oil was used. Most of the things done at the grill were burnt and/ or without taste, lack of interest.
The cleaning lady from the floor of room 427 was VERY LOUD SCREAMING ALL THE TIME AND MAKING LOTS OF NOISE.
I was with a 1yo baby that slept twice a day and couldn't because of her.
I would like to use your services Again in the future but I hope these mentioned things will change.
Frequently asked questions about Hotel Servigroup Papa Luna
How much does it cost to stay at Hotel Servigroup Papa Luna?
The cost of living in Hotel Servigroup Papa Luna depends on the date, rate, number of guests etc. Enter your dates to see prices.
Is it far from Hotel Servigroup Papa Luna to the nearest beach?
It takes 1 minutes to reach to the nearest beach.
What are the check-in and check-out times at Hotel Servigroup Papa Luna?
Check-in at Hotel Servigroup Papa Luna is possible from 16:00, check-out is until 12:00.