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188 $
Hotel Riu Palace Palmeras - All Inclusive
🌍 Spain, Playa del Ingles, 1 Avenida Estados Unidos
● Center: 690 m
🌞 Beach - 6 min
☎ Phone: +34 928 76 64 00Show
🧭 Coordinates 181 EUR
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Rooms and prices
2 guests
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Double room with sea view
Private bathroom
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Double room with garden view
Private bathroom
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Standard Double room
Private bathroom
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Grande Double room
Minibar and private bathroom
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Description
Hotel opened in 1985, renovated in 2019. In this hotel 274 rooms.
The distance to the nearest airport is 30 km.
Policies and conditions
- Children of any age are allowed.
Children up to and including 12 years old stay for free when using an existing bed.
No cots are available.
No extra beds are available. - Pets are not allowed.
- WiFi is available in all areas and is free of charge.
- Private parking is possible on site (reservation is not possible) and charges may be applicable.
- Payment options: Visa, Euro/Mastercard, Diners Club, No prepayment
- Check in time: 15:00. Check out time: 11:00.
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Services and facilities
General
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Garden
- Terrace
- All Spaces Non-Smoking (public and private)
- Electric car charging
Accessibility
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
Services and amenities
- Laundry
- Safe-deposit box
- Dry-cleaning
Meals
- Bar
- Breakfast
- Restaurant
- Snack bar
Internet
- Free Wi-Fi
Transfer
- Car rental
Languages Spoken
- Spanish
- German
- English
- Multi-language staff
Recreation
- Sun Deck
Parking
- Parking nearby
Pool and beach
- Outdoor pool
- Pool facilities
- Next to the beach
Business
- Conference Hall
Sports
- Windsurfing
- Diving
- Fitness facilities
- Golf course (within 3 km)
- Gym
Kids
- Babysitting and childcare
- Children's playground
- Children swimming pool
- Kids club
Pets
- Pets Not Allowed
Health and Safety Measures
- Additional measures against COVID-19
The hotel is located on third line from the shore.
The nearest beach is located on the distance of 290 m. It takes 4 minutes To the beach!
The distance to the sea is 440 meters
Street view
Google panorama
Video: Hotel Riu Palace Palmeras | All-Inclusive-Hotel Maspalomas Las Palmas Spain
Map
Reviews
05.12.2024
I had a really lovely stay here with the wonderful staff and the gorgeous pool area being the best parts of the experience! The food was good by hotel buffet standards but vegan options were limited at breakfast and lunch and labelling was often incorrect (paella marked as vegetarian with a lactose label didn’t in fact contain any dairy products but had fish stock or a salad marked as vegan having mayonnaise though all staff were knowledgeable about the ingredients and very willing to check and double check any items, just the labels were wrong). Either way, I had a fabulous stay and would love to return!
19.09.2024
Lovely all inclusive hotel in Playa Del Ingles. Near the main beach as well as Yumbo Centre. Walking distance to twice weekly market.
Rooms - Lovely modern rooms with separate shower room (walk in shower - both rainfall and standard shower heads). Twin sinks in shower room
Minibar fridge - restocked every 2 days with still and sparkling water in 2l bottles as well as 2 cans each of coca cola (full fat and zero), fanta orange and lemon and 2 beers.
Service - excellent from all staff in bars as well as restaurant - table service at all times
Food - high quality- always had choice of soups, fish (grilled hot as well as smoked salmon, mackerel etc) grilled and roast meats, salads, pizzas, pastas, rice dishes, high quality desserts for lunch and dinner. Breakfast had good selection of hot and cold including bacon, eggs (scrambled, fried (3 types - sunny side up, flipped and white only), beans, sausages, pancakes, french toast, churros, pastries, fruit, porridge, huge selection of freshly squuezed juices. Buffet from 11pm every night of burgers, hot dogs, fruit, sandwiches, cold meats and cheese
Al la carte (Krystal Restaurant) - one visit per stay, very novelle cuisine but fabulous)
Drinks - good selection of international brands of drinks on all inclusive as well as cocktails (alcoholic and non-alcoholic) and soft drinks.
Hot drinks of coffees, teas etc
Housekeeping - rooms cleaned every day to high standard with towel and bedding change at request
Pools - 2 pools - larger pool allows inflatables, balls etc but smaller quiet pool does not.
Pool towels supplied and no need to bring your own - open to change for fresh towels every day between 9-3pm
Very quiet round both pools with no activities/music and I felt it had very little atmosphere
Service is available 24/7 for drinks as well as food (listed above)
Entertainment- adequate- mood music from 6.30-8pm then with either group or tribute until 11pm in salon bar at bottom end of the hotel
Toilets - in reception and for pool/salon bar - spotless at all times
WiFi- free in all areas of the hotel during your stay
Safe - free to use during your stay
Upper floors - fabulous views of the hotel, surrounding area as well as sea and sand dunes (we were 6th floor)
Rooms - Lovely modern rooms with separate shower room (walk in shower - both rainfall and standard shower heads). Twin sinks in shower room
Minibar fridge - restocked every 2 days with still and sparkling water in 2l bottles as well as 2 cans each of coca cola (full fat and zero), fanta orange and lemon and 2 beers.
Service - excellent from all staff in bars as well as restaurant - table service at all times
Food - high quality- always had choice of soups, fish (grilled hot as well as smoked salmon, mackerel etc) grilled and roast meats, salads, pizzas, pastas, rice dishes, high quality desserts for lunch and dinner. Breakfast had good selection of hot and cold including bacon, eggs (scrambled, fried (3 types - sunny side up, flipped and white only), beans, sausages, pancakes, french toast, churros, pastries, fruit, porridge, huge selection of freshly squuezed juices. Buffet from 11pm every night of burgers, hot dogs, fruit, sandwiches, cold meats and cheese
Al la carte (Krystal Restaurant) - one visit per stay, very novelle cuisine but fabulous)
Drinks - good selection of international brands of drinks on all inclusive as well as cocktails (alcoholic and non-alcoholic) and soft drinks.
Hot drinks of coffees, teas etc
Housekeeping - rooms cleaned every day to high standard with towel and bedding change at request
Pools - 2 pools - larger pool allows inflatables, balls etc but smaller quiet pool does not.
Pool towels supplied and no need to bring your own - open to change for fresh towels every day between 9-3pm
Very quiet round both pools with no activities/music and I felt it had very little atmosphere
Service is available 24/7 for drinks as well as food (listed above)
Entertainment- adequate- mood music from 6.30-8pm then with either group or tribute until 11pm in salon bar at bottom end of the hotel
Toilets - in reception and for pool/salon bar - spotless at all times
WiFi- free in all areas of the hotel during your stay
Safe - free to use during your stay
Upper floors - fabulous views of the hotel, surrounding area as well as sea and sand dunes (we were 6th floor)
17.09.2024
A small Riu Palace conviently placed near a shopping centre and about a 10 minutes walk to the sea wall where you go down steps or slope to the beach which is probably about 20 minutes away.
The hotel is spotless, every staff member greets you hello and on the whole they are friendly and welcoming
There are two pools, not very big, and a very small kids pool. There is a pool bar and snacks bar near the pool and the the restaurant is not far. There is a more formal lounge which is open 24 hours and is run with topmost efficiently so you are rarely waiting too long for a drink.
The rooms are quite small with an unproportionatly large sized shower room. Don't get me wrong it's a lovely bathroom, two sinks, hairdryer and hand wash, shower gel, shampoo and conditioner and the shower is powerful and can be scalding hot.
There are 4 drawers and a wardrobe, that's it. Good luck trying to fit 2 weeks worth of clothes in them. The safe is free and the mini bar is stocked with soft drinks and Amstel beer. No here's where the bedroom starts to go wrong. There is an opaque glass screen between the bedroom and bathroom which lights up the bedroom if you turn the light on. If your bedroom is pitch dark and someone turns on the bathroom light, it will light up the bedroom brighter than Wembley stadium. Whoever thought this was a good idea needs a shake.
Another negative is the food. We have stayed at both Riu Palace and Riu hotel and the food is not up to Palace standards. Now it is edible and there is mostly something you 'could' eat but if you have any dietary needs beware. They have lactose free milk in the morning but no gluten free bread on view. I did ask the waiter and they did get it for me and asked every morning if I wanted toast or bread but all Riu hotels I have stayed in previously had this in show with it's own toaster. The food was basic and it felt like a cafeteria rather than a fine dining restaurant. There is a 'al a carte' but the menu looked very niche and was half full most of the time. It just didn't live up to Palace standards
The hotel was mostly Germans and french and some were definitely not friendly when they found out we were British!
It's an ok hotel, spotlessly clean, great staff but not the best Riu we have stayed in or the best hotel in Gran Canaria
The hotel is spotless, every staff member greets you hello and on the whole they are friendly and welcoming
There are two pools, not very big, and a very small kids pool. There is a pool bar and snacks bar near the pool and the the restaurant is not far. There is a more formal lounge which is open 24 hours and is run with topmost efficiently so you are rarely waiting too long for a drink.
The rooms are quite small with an unproportionatly large sized shower room. Don't get me wrong it's a lovely bathroom, two sinks, hairdryer and hand wash, shower gel, shampoo and conditioner and the shower is powerful and can be scalding hot.
There are 4 drawers and a wardrobe, that's it. Good luck trying to fit 2 weeks worth of clothes in them. The safe is free and the mini bar is stocked with soft drinks and Amstel beer. No here's where the bedroom starts to go wrong. There is an opaque glass screen between the bedroom and bathroom which lights up the bedroom if you turn the light on. If your bedroom is pitch dark and someone turns on the bathroom light, it will light up the bedroom brighter than Wembley stadium. Whoever thought this was a good idea needs a shake.
Another negative is the food. We have stayed at both Riu Palace and Riu hotel and the food is not up to Palace standards. Now it is edible and there is mostly something you 'could' eat but if you have any dietary needs beware. They have lactose free milk in the morning but no gluten free bread on view. I did ask the waiter and they did get it for me and asked every morning if I wanted toast or bread but all Riu hotels I have stayed in previously had this in show with it's own toaster. The food was basic and it felt like a cafeteria rather than a fine dining restaurant. There is a 'al a carte' but the menu looked very niche and was half full most of the time. It just didn't live up to Palace standards
The hotel was mostly Germans and french and some were definitely not friendly when they found out we were British!
It's an ok hotel, spotlessly clean, great staff but not the best Riu we have stayed in or the best hotel in Gran Canaria
20.08.2024
Amazing staff, amazing food, great rooms! Only there is no kids pool, everything is too deep, and the baby pool is too small and hidden from the rest at the street side. The playground is old and also at the street side with the baby pool. There is no kids club building... Kids animation is very small. It's not really a good place for families with small kids 🤷🏼♀️ The customers here are mostly 60+.
26.07.2024
This was our first time in this hotel and our experience was not so good.First of all, when we entered our room, we found ants on the table where the phone is also in the bathroom., we reported it to the reception and the next day they cleaned our room but the problem wasn't that the room wasn't clean but that they were coming in from somewhere.The restaurant was quite large but the food was not what we expected,it had almost every day the same food and a lot of junk food and besides that at dinner I experienced something very unexpected when I arrived at the entrance of the restaurant a waiter told me that I could not go in with a sleeveless T-shirt while at breakfast and lunch people were eating with swimsuit and that I had to wear a regular T-shirt so that I could not get into it. I've been to a lot of 4-and 5-star hotels, but I've never experienced anything like this in my life. I would never go to this hotel again and would not recommend it to anyone.
11.07.2024
Second year over here.. cleaning lady and service at the reception is great.
We notice that the bar personal and waiters are stressed.. not the same and friendly service as last year..
Maybe New management?
We notice that the bar personal and waiters are stressed.. not the same and friendly service as last year..
Maybe New management?
24.06.2024
Nice but they could definitely clean better. The food very basic but the staff is very friendly
12.02.2024
We ended up at this hotel by chance. Our holiday booked to Cape Verde was cancelled due to sandstorm. So we picked here without much research. As it was a riu hotel we knew it would be fine.
The location is pretty good. 5 minute walk to the beach and shops and supermarket also within walking distance.
If you fancy a break from hotel food there are several restaurants along the beach strip.
Cleanliness is second to none at this hotel, and it can't be faulted. Our overall all inclusive food experience was brilliant, there is more than enough variety, meat and vegetarian options. Other than no mushrooms for breakfast haha.
The pools were lovely and heated which was a bonus. Drinks were branded and although not a massive selection still more than enough.
My one big annoyance with this hotel and I feel it is something management should address is sunbeds. Now I know folk like to get their preferred spot, but towels were on beds from the night before. Placed on loungers for hours on end during the day with no-one on them. Also people putting towels on some and sitting on another whilst the sun was in a different spot.
The hotel has lots of palmtrees and shaded areas which make for the perfect sunbeds to be taken very quickly. And when folk aren't on them that makes me angry.
Hotel policy is to not reserve beds. And I know this is the case across the world and widely ignored. But I have never come across it so bad than at this hotel. Especially without people actually using them.
We've visted during winter season but I wouldn't like to experience the hotel during summer season. Don't feel it would have enough space.
I would recommend the hotel if you are looking for clea, quiet and friendly atmosphere.
The location is pretty good. 5 minute walk to the beach and shops and supermarket also within walking distance.
If you fancy a break from hotel food there are several restaurants along the beach strip.
Cleanliness is second to none at this hotel, and it can't be faulted. Our overall all inclusive food experience was brilliant, there is more than enough variety, meat and vegetarian options. Other than no mushrooms for breakfast haha.
The pools were lovely and heated which was a bonus. Drinks were branded and although not a massive selection still more than enough.
My one big annoyance with this hotel and I feel it is something management should address is sunbeds. Now I know folk like to get their preferred spot, but towels were on beds from the night before. Placed on loungers for hours on end during the day with no-one on them. Also people putting towels on some and sitting on another whilst the sun was in a different spot.
The hotel has lots of palmtrees and shaded areas which make for the perfect sunbeds to be taken very quickly. And when folk aren't on them that makes me angry.
Hotel policy is to not reserve beds. And I know this is the case across the world and widely ignored. But I have never come across it so bad than at this hotel. Especially without people actually using them.
We've visted during winter season but I wouldn't like to experience the hotel during summer season. Don't feel it would have enough space.
I would recommend the hotel if you are looking for clea, quiet and friendly atmosphere.
01.12.2023
Very nice and good food.
Service is good too.
The entire hotel area is calm and quiet.
Maybe not much to do for kids, in that case choose another hotel.
Not much at all to complain about, quite happy with our stay.
Service is good too.
The entire hotel area is calm and quiet.
Maybe not much to do for kids, in that case choose another hotel.
Not much at all to complain about, quite happy with our stay.
14.11.2023
A perfect vacation with my wife. The service was excellent. Funqui was our waitor most nights and mornings in the restaurant. Hes humor and service was appreciated!
The buffet was very good, the best buffet we have had in an all inclusive Hotel. The restaurant Krystal was another story, the food was a big disappointment for us.(but the service at Krystal was also really good)
The buffet was very good, the best buffet we have had in an all inclusive Hotel. The restaurant Krystal was another story, the food was a big disappointment for us.(but the service at Krystal was also really good)
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Frequently asked questions about Hotel Riu Palace Palmeras - All Inclusive
How much does it cost to stay at Hotel Riu Palace Palmeras - All Inclusive?
The cost of living in Hotel Riu Palace Palmeras - All Inclusive depends on the date, rate, number of guests etc. Enter your dates to see prices.
Is it far from Hotel Riu Palace Palmeras - All Inclusive to the nearest beach?
It takes 4 minutes to reach to the nearest beach.
What are the check-in and check-out times at Hotel Riu Palace Palmeras - All Inclusive?
Check-in at Hotel Riu Palace Palmeras - All Inclusive is possible from 15:00, check-out is until 11:00.
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