Hotel Le Caritz in Biarritz

Thnx for nothing!
I asked for a nice Restaurant, because they didn‘t serve food at 3pm.
The recommendation was the worst Restaurant in my life. Don‘t go to Palmito! It‘s not worth your money!

Worst hotel I’ve had in a long time! The room smells like an ashtray. Although the view is nice, it’s over looking the restaurant terrace, so it’s really noisy, with awful music in the early evening , and loud conversations late at night. The fire doors slam so loudly my room shakes every time someone passes. The floors are so thin I hear all my neighbours moves! There is black mold around the shower. And when you run the tap in the sink for 30 seconds, the sink backs up! The night stand is so big, you can’t open the wardrobe! Just praying I can get a refund !!

Stressed personnel doing their best but keep forgetting things.
Bad food: over-complicated and badly performed dishes mixed with basic pre-fabs.
And the tired house music doesn’t help either.

Well.... The "one star" is more about a combination of unprofessional service, quite high prices, and poor food quality. And don't "fresh fish from the morning market" me. We were served frozen fish of mediocre quality. There's not really one thing that saves the whole experience... The location maybe?